Felicia Fox Email & Phone Number

Denver, Colorado, United States

A side project designed to delve into the multifaceted world of online e-commerce. This project aims to explore and analyze the current trends, consumer behavior, and technological advancements. The primary objective is to gain new skills in an area that I enjoy.

Denver, Colorado, United States

Newtown Square, Pennsylvania

• Manage and develop strategy for 15 accounts in Northeast territory for wholesale and consumer product Fortune 1000 accounts ranging $3B-$15B in value in the dormant SAP space (prospecting and farming) with a $5M quota.
• Manage internal and external cross-functional teams and relationships with stakeholders across the business including the C-Suite to achieve GTM initiatives and strategic alliances.
• Facilitate customer discovery and implementation scoping sessions to define technical and non-technical requirements for implementation plans, estimates, use cases, resource models, and pricing across all lines of.
• Develop customer and project specific metric cards detailing progress, performance, and ownership of items so that internal stakeholders have visibility to progress and performance.
• Conduct research and interviews specific to customer’s business imperatives and challenges to drive demand and influence buying decisions using qualitative and quantitative information and consultative selling.
• Lead formulation and delivery of formal services proposals, request for proposals (RFP), statements of work (SOW or contracts), and update sales forecasts and reporting regularly.

Newtown Square, PA

• One of 25 US participants out of 12,000 applicants for a nine-month rotational training program.
• On-the-job experience and classroom-based sales training focused on executive selling, negotiation, effective communication, and project management to prepare for Account Executive roles.
• Graduated top 15% out of 139 Global participants from 35 countries.

Fayetteville, Arkansas

• Front of store manager of 12 employees - Cashiers, Guest Service, and Target Café.
• Train and coach employees on store procedures and policies.
• Set daily schedules and assign Target REDcard goals for team.
• Collaborate with all store areas to ensure seamless support for the entire store.
• Resolve guest concerns and escalations quickly on the spot.
• Create and set visual marketing plans for check lane displays.

Fayetteville, Arkansas

• Responsible for two sections of Public Speaking to 40 undergraduates per semester.
• Evaluate student performance, provide feedback, and assign grades.
• Improve student participation through integration of creative exercise and peer review sessions to enhance verbal and nonverbal speaking ability, active listening and presentation skills.
• Actively adjust teaching style and lesson based off of classroom reception to maximize student learning potential and participation.
• Volunteer weekly with the Presentation Support Lab.

Rogers, Arkansas

• Clothing boutique with four employees and ~$1M in annual revenue.
• Created customer profiles to track buying habits which increased units sold by 1.3 per transaction through suggestive selling.
• Maintained and updated social media and store website to drive new merchandise purchases through social media.
• Perform store opening/closing procedures and trained new employees.

Conway, AR

• Three accounts for Department of Defense (DOD) – DHS, Navy, and Marine Corps with team quota of $60M covering servers, storage, networking, and services.
• Work with leadership and marketing to develop strategic customer engagement campaigns and targeted programs specific to DOD accounts.
• Work with cross-functional teams on a global scale to ensure seamless account support.
• Develop sales enablement activities, strategic direction use case, and demonstrate achievable metrics for new products and processes while meeting customer requirements.
• With customer requirements, work closely with finance (pricing), operations, and legal to draft and design technical requirements accurately in legal documents throughout a full sales cycle.
• Train and mentor new hires.

New York, NY

• Promote and inform customers and clients about new products and promotions.
• Hold/stage monthly BCBG breakfast seminar for sales associates to inform of new products and promotions.
• Maintained merchandise and visual presentation standards.
• Outstanding Customer Response Award recipient.

New York, NY

• Write press releases and pitches.
• Research and design client/company trend reports and media sweeps.
• Self-educate and ascertain clients’ branding initiatives and overall marketing goals.
• Production assistant for commercial and print shoots as well as assist in casting calls.
• Maintain social media accounts.

Business Administration And Management, General

M.A. Communication, Organizational Leadership

Bachelor Of Science, Advertising And Marketing Communication

Liberal Arts

Associates Of Arts, Merchandise Marketing