* Develop digital and print communication materials, including websites, social media campaigns, presentation slide decks, and print brochures for diverse clients ranging from educational institutions to online retail companies* Establish art direction and implemented company brand guidelines to enhance brand awareness and recognition* Utilize a wide range of media and graphic design software (Adobe Photoshop, InDesign, Illustrator, Procreate, Canva) to effectively showcase projects* Provide valuable design consulting services, helping new and established brands establish a strong industry presence and identity

* Managed Intranet Engagement and Content: Overhauled the intranet sites for the Organizational Change Management team, driving a 140% increase in engagement within two months through strategic content updates and interactive features.* Internal Communication Strategy: Developed and distributed weekly and ongoing communications to ensure internal teams were consistently informed about Organizational Change Management project updates, fostering transparency and collaboration.* Branding and Design Implementation: Designed and maintained cohesive branding assets and templates, ensuring a unified look, feel, and brand voice across all Organizational Change Management team communications and materials.

* Developed and implemented models of engagement for use with partners (New York State and New York City agencies, early childhood trainers and technical assistance providers, and others) to further the goals of the Aspire Registry, a cloud-based data system that the hosts professional portfolios of the early childhood workforce in New York State* Identified, applied, and evaluated recruitment strategies to build and maintain The Aspire Registry participation* Facilitated virtual trainings for 900+ early childhood program directors and teaching staff by offering bi-weekly instruction on program management tools and professional development supports* Designed marketing and support materials for various audiences about New York Works for Children (New York State’s Early Childhood Professional Development System) and the Aspire Registry* Managed Communications Team by utilizing Teamwork and the RACI model to delegate and effectively execute concurrent projects.* Analyzed data related to engagement initiatives to make communication and design-related recommendations* Supported customer service team with communications strategies to maintain a monthly CSAT score of over 90%* Designed, launched and maintained a large online help center to empower and support the Aspire Registry users

* Supported Communications and Policy Manager efforts to build relationships with partner agencies both locally and nationally to ensure maximum effectiveness and help meet goals for New York Works for Children * Assisted with coordinating communication and outreach for teaching staff in NYC DOE Pre-K classrooms which contributed to an expansion of the Aspire Registry's membership from 3,000 to over 20,000 members in just 18 months. * Developed and revise print materials and e-documents to share with members of the Aspire Registry * Launched and sustained a large online help center to empower and support the Aspire Registry users which increased engagement by 40% in less than a year * Drafted copy for over 200 email campaigns, 50+ newsletters, and the New York Works For Children website to keep engaged with the early childhood workforce

* Taught children and adults how to utilize the Microsoft Office suite applications* Aided children with their homework assignments and projects

* Researched and analyzing information on potential clients* Assisted in general administrative tasks * Utilized Microsoft Excel to segment a variety of leads

* Assisted in informing people about the benefits of signing up with Health Plus* Completed daily administrative tasks* Utilized Microsoft Excel to input and organize Health Plus member's data