Felicia C. T. Email and Phone Number
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Felicia Taylor is the Chief People Officer at WebPT, where she brings over two decades of experience in developing global human capital solutions for business scale-up and transformation. She is a seasoned HR executive and thought leader with a passion for driving growth and innovation within the private equity sector. With over two decades of experience in developing global human capital solutions, she has a proven track record of helping SaaS companies scale and transform their businesses through forward-thinking people strategies.Felicia's expertise lies in culture cultivation and design, change management, strategy alignment, employee experience and engagement, M&A, total rewards, compensation strategies, and talent acquisition and retention. She has served in a number of leadership roles at high-growth tech companies, including RealPage, Inc. and Trintech, where she was instrumental in driving organizational change and growth.As a thought leader, Felicia is constantly seeking new ways to enhance the employee experience and drive innovation within her organization. She is a firm believer in the power of diversity and inclusion to drive innovation, and she has been a strong advocate for creating inclusive cultures that embrace diverse perspectives and experiences.
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Chief Human Resources OfficerQuantum HealthTexas, United States -
Board MemberWomen With Promise Apr 2023 - PresentDallas, Texas, UsAs the Scholarship Chair at Women with Promise, I am dedicated to empowering and supporting women in their pursuit of education and professional growth. Our organization, www.womenwithpromise.com, is committed to providing opportunities and resources for women to achieve their academic and career goals. In my role, I oversee the Women with Promise Scholarship program, which aims to recognize and reward exceptional female students in North Texas. I work closely with a team of passionate individuals to review applications, select deserving recipients, and provide financial assistance to support their educational endeavors.As the Scholarship Chair, I ensure that our scholarship program adheres to rigorous selection criteria and guidelines. I am committed to fairness, transparency, and equity in the application and evaluation process. It is my goal to support talented and deserving women, enabling them to overcome barriers and achieve their educational dreams. -
Chief People OfficerWebpt Feb 2022 - PresentPhoenix, Az, UsAs the Chief People Officer (CPO) at WebPT, the leading rehab therapy platform, I collaborate closely with the CEO and the Senior Management Team to develop and champion the company's talent strategy. I am responsible for designing and implementing the organizational structure, creating innovative employee development and engagement programs, and fostering an inclusive and collaborative culture. By owning and driving the talent strategy, talent management, and compensation philosophies, I ensure an enhanced employee experience and contribute to the organization's short and long-term growth targets. As a leader in inclusion, diversity, and equality, I serve as a role model and champion of WebPT's core values.WebPT is a leading company in the rehabilitation therapy industry, dedicated to enhancing patient care and driving business growth. As the CPO, I am committed to fostering a positive and inclusive work environment, attracting top talent, and driving the success of our organization. -
Advisory Board MemberHouse Of Dear Jan 2022 - PresentDallas, Texas, UsAs an Advisory Board Member for House of Dear, I play a role in guiding and shaping the strategic direction as a leading clean beauty brand focused on scalp health. My contributions help impact growth, innovation, and mission to empower individuals to achieve healthy and beautiful hair from the inside out. -
Chief Human Resources OfficerTrintech Nov 2020 - Feb 2022Plano, Texas, UsAs the CHRO, I successfully built a world-class global brand and culture by implementing best-in-class recruiting practices, DEI initiatives, and learning and development programs. I led organizational development efforts across a distributed workforce, ensuring alignment with business objectives. Key accomplishments include:Collaborated with C-suite leaders to develop and execute business continuity plans during the pandemic, driving sustained revenue growth and profitability.Implemented flexible work policies, enabling remote and hybrid arrangements for employee safety and uninterrupted operations.Successfully recruited and onboarded new employees virtually, maintaining hiring momentum during challenging times.Led impactful DEI initiatives, fostering an inclusive work environment and achieving greater diversity in hiring.Developed and delivered training programs to adapt to changing work processes and enhance productivity.Implemented effective employee feedback mechanisms, boosting engagement and retention.Established HR analytics capabilities to track employee sentiment, productivity, and engagement, driving data-driven decision-making. -
Multifamily Division Vice President, Human ResourcesRealpage, Inc. Mar 2020 - Nov 2020Richardson, Texas, UsServe as the senior HR business advisor to the President and Multifamily Division Leadership, partnering with the leaders and HR centers of excellence to deliver strategic, high-quality, innovative, and efficient HR support as well as to influence strategy and processes, particularly from the perspective of the impact on people. Working within a matrix environment, I have a dual reporting line to the President and Global CPO.- Direct and coach a distributed, multi-level HR team to provide effective HR service delivery to 4,700+ Global teammates, while establishing strong working relationships with multifamily business unit leaders supporting the strategic direction of the business in both day-to-day operation and strategic planning- Partner in coordinating the functional planning and execution of annual HR processes including goal setting, performance assessment, promotion decisions, compensation planning, and talent management- Coach and counsel leaders at all levels through key business and people decisions including leadership placement, organizational design, risk and regulatory considerations, and investigations/disciplinary actions- Architect, build, and deploy organizational effectiveness programs and solutions in support of multifamily business strategic and operational priorities; analyze trends and metrics in partnership with the HR group to develop solutions, programs, and policies- Provide comprehensive, value-added consultation with leaders on all aspects of the employment relationship and change management principles.-Work with CPO and COE Leads in tactical management planning and defining the HR goals and objectives -
Vice President, Global Human Resources And M&ARealpage, Inc. Mar 2019 - Mar 2020Richardson, Texas, Us- Serve as a key member of the HR leadership team to corporate headquarters with dual reporting to CPO and COO supporting a business unit of 7000+ global employees.- Lead organizational design activities to streamline and implement new organizational structures, roles, and/or processes that create speed and efficiency as business needs shift.- Facilitate the development of business strategies to build organizational focus, efficiency speed, and business results- Coach business leaders on leadership behaviors and practices, employee communication, change management, development, and performance management strategies to promote engagement and a culture of continuous growth and development.- Successfully assisted in closing over $700 million in the purchase price. Managed the full cycle of HR function of mergers and acquisitions which include due diligence, integration planning, and tracking. All deals had a 100% HR onboarding and training within the first 90 days and achieved high retention rates of acquired employees post-close. - Manage a team of 8 multi-level HR professionals to cultivate a unified, engaged culture and brand -
Sr. Director, Global Human ResourcesRealpage, Inc. Jun 2018 - Mar 2019Richardson, Texas, UsRealpage is the leading global provider of software and data analytics to the real estate industry. Clients use the platform to improve operating performance and increase capital returns. Founded in 1998 and headquartered in Richardson, Texas, RealPage currently serves nearly 12,500 clients worldwide from offices in North America, Europe and Asia and has over 7,000 global employees.Influences Global HR Business Partner initiatives across the world. Actively partners with clients at the C-Suite, Senior Vice President (SVP) and Vice President (VP) level to help align business initiatives with people initiatives to accelerate the organization’s transformation through leadership, differentiated talent models, retaining and developing the best talent and building a culture of engagement, agility, and innovation. -
Chief Vibe OfficerVaridesk Jan 2017 - Jun 2018Coppell, Texas, UsFounded in 2012, to help a friend with his back pain, VARIDESK has helped revolutionize the way millions of people work daily with their variety of sit-stand solutions. With over 200 employees located at the Coppell headquarters the company has experienced rapid growth in sales and personnel and was named the #1 Entrepreneurial Company in Dallas by SMU Cox Dallas 100 in 2016. Joined the company at 140 employees and helped grow headcount by 35% in 2017.Reporting to the CFO, hired to provide strategic Human Resources guidance to the organization to support aggressive growth initiatives. Responsible for all aspects of HR including Talent Acquisition, Total Rewards, Employee Relations, Facilities and Payroll managing a team of 7. • Increased employer brand awareness with Glassdoor campaign resulting in rating increase from 3.1 to 4.4• Reduced <3-month turnover from 30.2% to 3.6% within the first year utilizing better hiring processes and introducing employee check-ins with action plans for managers• Led initiative to establish and roll out companywide core values• Gained executive buy-in to introduce Education Assistance Program with $16,000 max per employee• Negotiated relatively flat renewal on an immature health plan and introduced additional benefits• Successfully led initiative to establish company as a finalist on the Dallas Business Journal Best Places to Work list 2 years in a row.• Led inititive to establish company compensation philosophy and benchmarking of all roles to establish salary grades/bands and total comp objectives.• Formalized Onboarding and OJT process• Established Career Paths and CDPT’s for entry level multiple headcount roles -
Senior Human Resources ManagerRealpage, Inc. Jun 2015 - Jan 2017Richardson, Texas, UsRealpage was founded in 1998, and today is a $500M public company that develops, sells, and services bundled SaaS/TaaS products for the US rental housing industry, and global vacation rental industry. RealPage is the 7th largest SaaS company in the US. With over 4,000 employees in the U.S., India, Philippines and Spain, the organization continues to grow their SaaS technology to support over 10,000 customers.Reporting to the VP of Human Resources, hired as a strategic business partner to support the Executive Vice President of Product and Technology supporting his 9 Senior Vice Presidents's business units.• Identify gaps and develop and implement strategies to resolve those gaps and improve the RealPage employee climate. • Assist leadership in assessing talent in terms of job fit, performance, career pathing, compensation, etc. • Determine and resolve systemic gaps in organization design, processes, feedback and recognition, workforce planning, etc. • Coach and counsel leaders and employees to develop highly effective and collaborative working relationships that directly drive execution of company objectives. • Create solutions to individual employee gaps that are blocking them from the highest levels of engagement and job execution. • Ensure continuous feedback loops exist between each leader and employee. Partner with the business to create plans that displays employees place in the workforce plan, succession plans, performance, development plans, etc. -
Corporate Human Resources DirectorTricolor Auto Group, Llc Apr 2012 - Jun 2015Irving, Texas, UsTricolor was founded in 2007, and today we are the largest retailer in the buy here-pay here industry in Texas. Listed on Inc. Magazine’s Inc. 500|5000 list and the SMU Cox Dallas 100 list in 2012 and 2013. Reporting to CEO, created HR function from the ground floor. Responsible for functional, cost-effective department of HR, payroll, benefits and compliance with staff of 6. Joined the company at appx 175 employees and helped grow the organization to more than 350 in less than 18 months.• Established an HR position at the Executive table building HR strategies aligned to effectively support the business functions.• Implemented company-wide performance management systems which are competency based and support the annual merit increase process.• Re-engineered hiring practices and processes to reduce turnover and upgrade the talent within the organization.• Implemented a comprehensive benefit strategy increasing the quality of benefits and adding a 401k plan• Engaged third party vendors to establish WOTC and HIRE ACT credits totaling over $70,000 in credits obtained in first year of contract• Engaged best in class payroll and HRIS vendor to replace current provider and reduced payroll fees and expenses $126,000 annually• Revised company time off policies to control fringe benefit expenses in the amount of $80,000 annually• Avoided potential DOL and FLSA violations and fines of up to $10,000 by overhauling payroll process and pay plans.• Conducted internal I-9 audit to reduce risk and liability of compliance issues an potential fines of over $120,000 -
Human Resources Manager And Business PartnerPark Place Lexus Mar 2006 - Sep 2011Irving, Tx, UsProvide human resources advice and consultation to corporate leadership and employees. Responsible for recruiting, employee relations, benefits administration, safety, performance management and succession planning for multiple locations with staff of 4. • Responsible for achieving lowest turnover percentage in company’s history at my locations • Responsible for culture change process during acquisition of new Volvo franchise with minimal turnover• Hand selected for Corporate Green Team to establish company-wide green initiatives which resulted in over $500,000 in cost reductions. • Oversaw key recruiting initiatives to drive employee referrals• Implemented company-wide electronic on-boarding process -
Corporate RecruiterMannatech May 2005 - Mar 2006Flower Mound, Tx, UsLead recruitment efforts for the corporate office and coordinate all recruitment functions including corporate and field recruitment efforts, career fairs, strategy development and analysis, budget maintenance and candidate sourcing.• Successfully managed over 40 corporate requisitions for various business units from R&D, Marketing, Accounting, International Sales, Customer Care and IT -
Human Resources ManagerWalker Advertising Mar 2002 - Nov 2004Torrance, California, UsResponsible for payroll, recruiting, employee relations, benefits administration, safety, performance management, training and compliance with staff of 3. • Redesigned HR function, increasing accountability through the introduction of scorecards and improving customer focus. • Led project management teams responsible for implementing company processes and practices.• Established targeted recruiting processes to increase timeliness and quality of hires. -
Hr AdministratorBaker Corp May 2000 - Mar 2002Risk/Safety * workers compensation, OSHA compliance, DOT compliance and safety plan implementation Document, evaluate, and improve safety-related processes, procedures, and work practices; foster atmosphere of continuous process improvement.Develop, implement, and manage safety programs in a manner that promotes inclusion and ownership by affected departments and personnel.Verify that health and safety records are properly documented and maintained in an organized and easily assessable manner and that incidents are properly recorded and reported to appropriate authorities.Ensure appropriate investigation and root cause analysis of accidents, injuries, and occupational illnesses is performed by management in a timely manner.
Felicia C. T. Education Details
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Stanford University Graduate School Of BusinessStanford Lead Professional Certificate -
Western Governors UniversityHuman Resources Management
Frequently Asked Questions about Felicia C. T.
What company does Felicia C. T. work for?
Felicia C. T. works for Quantum Health
What is Felicia C. T.'s role at the current company?
Felicia C. T.'s current role is Chief Human Resources Officer.
What is Felicia C. T.'s email address?
Felicia C. T.'s email address is fe****@****ail.com
What is Felicia C. T.'s direct phone number?
Felicia C. T.'s direct phone number is +197253*****
What schools did Felicia C. T. attend?
Felicia C. T. attended Stanford University Graduate School Of Business, Western Governors University.
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