Felicio Ap. Silva Email & Phone Number

Leading a team of product management professionals with experience in enabling digital customer journeys in marketing operations, digital marketing and e-commerce ecosystems.Promoting the strategy and integration of a wide range of SaaS marketing solutions and ads (Google, Facebook, Instagran, Pinterest) and conducting high quality customer experiences exploring what is possible with the evolving digital tools. Removing obstacles across organizational boundaries and with other senior leaders.Building partnerships with multiple stakeholders to define, test, validate and implement new features and ideas that delight the customer experience and make marketers efficient.Recruiting, hiring and retaining a diverse set of team members, with the ability to develop and grow the people on our team, helping them to fulfill their career goals, understand the unique skills, talents and passions that their team members bring for the team and helping to align the work to take advantage of these unique skills, talents and passions.Extensive experience in providing complex end-to-end technology projects and programs - including roadmap, readiness, change management and risk mitigation, running large-scale mission-critical operating systems in a highly complex environment.Helping the Organization through the management of marketing technology systems to achieve great financial results with digital transformation, serving as an internal champion for marketing technology initiatives. Helping marketers and digital product managers to adopt new tools and technologies.Mindset: Tech Arch, Cloud and API First, Big Data, Data Driven, Automatic media construction and publishing.

Dublin 2, Ie

As a manager, I achieved maximum benefits for clients through planning, estimating, managing and delivering projects within a program, while mitigating risks, helping our clients to create the direction and scope for projects and was responsible for sustaining a environment that optimizes individual and team contributions to create value for the customer.Their primary responsibilities were:• Leading the Solutions Planning, feedback and target setting for a dedicated customer.• Identify client needs and develop a solution or proposal to meet their business requirements.• Plan, estimate, manage and deliver one or more projects within a program to realize maximum benefit for a customer with minimized risk• Identify, analyze, mitigate and proactively respond to project, financial and operational risks; both real and anticipated• Interacts with the dedicated customer and team to gain an understanding of the business environment, technical context and organizational strategic direction.• Leading strategic architecture discussions and helping the customer develop a vision for the solution.• Direct involvement in delivery and major pre-sales engagements - from initial engagement through solution architecture and development through to successful project delivery.• Participates in special solution design projects.• Support relationship based selling to customers by working closely with BD representatives & other technical consultants, & taking a leading technical and customer position during prospecting and closing.• Personal involvement on selected deals and/or customers ownership (presales for complex solution sale, ongoing customer executive relationship, etc)• Develop with the Business Development team strong relationships with partners and customers.• Work with the Communications Manager and Customers representatives to develop business development collateral and leverage Accenture capabilities.

• Specialist in systems development using technologies that break established market standards.• Advice on IT Management and Operational Processes for the entire value chain of the Health Customers (HIS / LIS / RIS / PACS).• Consulting on operational optimization projects including tech innovation roadmaps.• Support and management of startups of the group of companies, including the entire business plan and market strategy.• Directing available technology innovations and evolutions, assessing their impacts on the companies business models, preparing, engaging and committing the different areas in the digital transformation process.• Technical Support and Systems Development Management in the areas of HealthCare, Logistics and Finance.• Creation of the Master Plan for Technology, Information Security and Governance.• Management by indicators of all squads, through Dashboards developed in QLikView and distributed database.• Evaluation of the value of digital transformation for companies, including investment in information technology innovation, aiming at the integration between the traditional environments and the new innovation environment in Cloud/Multi-cloud and mobile platforms.• Project Manager and Scrum Master (Scrum, SAFe).

São Caetano Do Sul, São Paulo, Br

• Responsible for the overall management and execution of operational, technical and client projects from inception to completion, including project initiation, scheduling, resource allocation, risk management, progress tracking and budgeting for internal and external (client facing) projects;• Conducted status report with management team.Conducted Interview and recruiting process. Elaborated project effort and planning activities. PMO specific activities. Managed time, scope and quality.

São Caetano Do Sul, São Paulo, Br

• Performing activities as: Planning and Defining Scope, Activity Planning and Sequencing• Resource Planning, Developing Schedules, Time Estimating, Cost Estimating, Developing a BudgetDocumentation, Creating Charts and Schedules, Risk Analysis, Managing Risks and Issues, Monitoring and Reporting Progress, Team Leadership, Strategic Influencing, Business Partnering, Working with Vendors, Controlling Quality.

São Caetano Do Sul, São Paulo, Br

- Development of solutions in ASP.net 2.0 with SQL Server 2005/Oracle 9i- Participation in the deployment of Microsoft Dynamics CRM 3.0- Development of Image Explorer 4.0 - System for capturing and processing images using Microsoft .Net with C# and DICOM protocol for communication of medical images.- Development of ERP systems for Clinical and Laboratories using Delphi 7.0 with SQL Server and Oracle.- DBA services for clients with databases SQL Server 2000 and 2005System Integration with third party companies: GE, Kodak, Philips, Polygon, Verpro, Viztek.- Active participation in the implementation of MPS.br levels G and F (Brazilian CMMI - www.softex.br)- Deployment and Management system Jira - Bug Tracking, Issue Tracking, & Project Management- Visits to clients to support the deployment of systems and survey of needs for development of improvements, new products and updating processes.

Master Of Business Administration - Mba, Executivo Em Gestão Estratégica De Ti

Gestão De Negócios De Tecnologia