Felicity Von Sück Email & Phone Number

New York, NY, US

New York, United States

New

- Responsible for the national face-to-face program which is comprised of 200+ staff in 12 cities across the US- Acquisition of approx 40K new and lapsed donors annually - In 2 years, expanded our door-to-door canvassing program from 18% of our program to 56%- Managed the national team to a 3% decrease in monthly attrition for our canvass-acquired donors

New York, NY & San Francisco, CA

• Management and cultivation of client relationships as primary point of contact with charity partners (e.g. Children International, Plan USA or Oxfam America). Annually negotiating budgets ranging from $300K - $11M.
• Yielded an increase in gross revenue by 20% ($120K) within the first month, and improved to 30% ($200K) per month by month three after collaboratively designing and implementing a client-facing, tablet-based donor.
• Direct oversight of the digital donor acquisition platform and backend datastream which manages an average of 2,500 new donors each month.
• Member of the Senior Management Team responsible for budget development and strategic planning for our domestic and international fundraising offices, reporting to the Board of Directors.
• Management and collaboration with our charity partner for the opening of DialogueDirect’s first international fundraising office in Guadalajara, Mexico with later expansion into Mexico City.
• Organization and supervision of international charity field office tours for staff to synergize their fundraising efforts.

New York, NY

• Coordinated with the Operations department for the opening of all new campaign offices.
• Provided fundraising campaigns in 10 markets with operational direction relating to client charity programs.
• Proofed new contracts with our charity partners
• Established and implemented revisions for existing charity partners.
• Proofing and updating campaign materials for content and proper adherence to charity branding specifications
• Kept apprised of all program changes or updates with our charity partners.

New York, NY

• Acquired and renewed charitable solicitation permits on behalf of the company and its employees on a state and city level for 10 different markets and surrounding locations.
• Maintained contact with state and local licensing bodies.
• Apprised our compliance lawyers of any and all licensing updates.
• Researched new locations for fundraising sites based on operations and charity recommendations.

• Community health outreach – paired up with businesses in the community, such as health food restaurants, to contribute to the improved health of our clients and expand our client base.
• Hired and trained floor staff based on the health initiatives received from the corporate office.
• Resolved conflict with members including maintenance and facility issues, group fitness schedules, membership cancellations and freezes, and general customer support.
• Managing staff and staff issues ranging from payroll and pay adjustments to vacation and scheduling conflicts.
• Completed daily production reports detailing sales achievements and budget tracking across the personal training, general fitness and membership sales departments.

Gemba

Ba, African American Studies