As an Executive Assistant at Connected Living Solutions, I am dedicated to supporting our seamless operations. My role involves managing key communications, whilst ensuring that our team can focus on delivering exceptional care and support to our residents. With a background in law and teaching, I bring a unique blend of skills to my position. My law degree has equipped me with a strong analytical mindset and attention to detail, which I utilise to address the needs of our… Show more As an Executive Assistant at Connected Living Solutions, I am dedicated to supporting our seamless operations. My role involves managing key communications, whilst ensuring that our team can focus on delivering exceptional care and support to our residents. With a background in law and teaching, I bring a unique blend of skills to my position. My law degree has equipped me with a strong analytical mindset and attention to detail, which I utilise to address the needs of our organisation. My teaching credentials, on the other hand, enhance my ability to communicate effectively, educate, and foster positive relationships within our team and with our clients.In my current role, I am committed to creating an environment where both the staff and the residents can thrive. I am passionate about accessibility and inclusion, and I am constantly seeking ways to improve our processes and contribute to our mission of providing high-quality, specialist disability accommodation. Show less

In my role as Client Services Support at a Jigsaw Blue, I effectively managed relationships with outreach participants and their support team, whilst also managing relationships with staff members working in the outreach field. My responsibilities included completing quotes and overseeing the onboarding process for new participants for outreach. Additionally, I collaborated closely with colleagues to facilitate and streamline the onboarding process for SIL participants when required. My role… Show more In my role as Client Services Support at a Jigsaw Blue, I effectively managed relationships with outreach participants and their support team, whilst also managing relationships with staff members working in the outreach field. My responsibilities included completing quotes and overseeing the onboarding process for new participants for outreach. Additionally, I collaborated closely with colleagues to facilitate and streamline the onboarding process for SIL participants when required. My role encompassed a combination of client relationship management, staff relationship management, administrative coordination, and teamwork. Show less

During my time as a casual relief teacher at Chum Creek Primary School, I primarily worked with a Year 2/3/4 composite class. At times, I also temporarily assisted with the Foundation/Year 1 and Year 5/6 classes. My main responsibilities included planning lessons in accordance with the curriculum (whilst considering ILP's), differentiating classes to suit students in multiple year levels within the one class, providing consistent support to students, incorporating topics that students were… Show more During my time as a casual relief teacher at Chum Creek Primary School, I primarily worked with a Year 2/3/4 composite class. At times, I also temporarily assisted with the Foundation/Year 1 and Year 5/6 classes. My main responsibilities included planning lessons in accordance with the curriculum (whilst considering ILP's), differentiating classes to suit students in multiple year levels within the one class, providing consistent support to students, incorporating topics that students were interested in into lessons, and building relationships with students (even during limited timeframes due to the nature of relief work).I also completed my final University placement at Chum Creek Primary School through the Covid-19 lockdowns. During this time, I had to be adaptable and show initiative when students were required to learn from home. I assisted with managing the Google Classroom for the class in which I was placed, and also generated a number of lessons that could be printed and left for students to collect if they preferred that over using the computer for learning. I had to monitor the chat through Google Classroom in case students had questions, whilst also thinking of additional work for some students to complete if they completed their set work earlier than was anticipated. Show less

At Freedom Mobility Scooters, I handled a range of tasks that ensured smooth operations and excellent customer service. My responsibilities included scheduling appointments, answering calls, and replying to emails. I also played a key role in assisting with an NDIS audit, demonstrating my attention to detail and compliance. Interacting with customers was a core part of my role, where I focused on providing responsive and supportive service to meet their needs effectively.

During my time at McDonald’s, I primarily worked at McCafé, where I honed my skills in customer service and beverage preparation. I also gained experience on the front registers and in the drive-thru, ensuring efficient and friendly service across various customer touchpoints. My role required adaptability, teamwork, and a strong commitment to delivering exceptional customer experiences.