Felicity Matson Email & Phone Number

Melbourne, VIC, AU

Melbourne, Victoria, Australia

1 Collins St Melbourne

Melbourne, Australia

• Policy Officer
• Project managed the development of digital and hardcopy post-incident support guidance and tools for Victorian healthcare staff. Hardcopies of the guide for health service staff, guide for managers and guide for senior.
• Representitive of the Work Wellbeing Unit on the People and Culture Committee to address issues raised in the 2018 People Matters Survey.
• Review and assessment of health service submissions against key criteria as part of the Health Service Violence Prevention Fund Panel. Facilitated the collection of more information with applicants to ensure health.
• Development of ministerial and departmental correspondence to respond to public enquiries on topics including occupation violence and aggression within a health care setting.
• Current projects include the development of a Physical Restraint Manual for the Victorian healthcare sector and a review of occupational violence and aggression departmental guidance.

East Melbourne

• Facilitation of team planning workshop to create a plan and change for the service in 2015-2016, with positive feedback from participants.
• Counselled couples and single women with fertility problems and seeking ART. Worked within the legislative framework of the Assisted Reproductive Treatment Act to ensure prescribed legal matters were covered prior to.
• Managed, reviewed and facilitated support group for single women accessing donor sperm.

Melbourne, Australia

• Western Region Health, April 2011 – September 2011Team Leader CounsellingA community health centre providing health and wellbeing serices to the West. Responsible for providing support to a team of counsellors who.
• Provided a counselling service to people in the western region of Melbourne in relation to a variety of issues, including depression, anxiety, trauma and family violence. This was provided to a broad and varied.
• Clinical Supervision of eight counsellors, a mixture of social workers, Gestalt therapists and those with a psychology background.
• Project worker – White Ribbon - aimed to educate men about appropriate and inappropriate behaviours towards women and consider projects that would best do this. This included working with a youth rugby team in the west.

Melbourne, Australia

• Designed the service after identifying client needs, and the gaps within the communication process. Negotiated with key internal and external stakeholders, including legal departments, investigation areas, and external.
• Continuous improvement projects including the implementation of the Victims of Crime Legislation across the WorkSafe Legal Services Division. Written and verbal communication strategies developed and training provided.
• Successful advocacy for improved services across the organisation with the following outcomes: o WorkSafe appointment of Fatalities Liaison Officer to ensure more efficient and respectful assistance with the.
• Development of a division-wide communication strategy for families including development of written materials. Communication aimed accountability and transparency, in alignment with organisational values.
• Provision of training to other professionals in the organisation such as investigators, to assist them in dealing effectively and sensitively with grieving family members.

Masters Of Business Administration

Bachelor Of Social Work