Felicity Phelan Email & Phone Number

Houston, Texas, United States

• Interviewed business and nonprofit leaders about local economic conditions, noted trends, and synthesized major themes into written briefings to inform bank leadership priorities and FOMC policy decisions
• Developed R code for quantitative sentiment analysis of outreach interview findings, introducing quantitative analysis to data processing pipeline for first time in project history
• Queried Equifax data warehouse to prepare, model, and visualize samples of consumer credit data; identifying demographic trends in credit risk and authoring article for publication on Dallas Fed website
• Produced stakeholder analysis framework using BLS employment data to identify economically significant industries and curate outreach contacts that reflect city’s diverse population

Houston, Texas, United States

• Cover variety of campus life and cultural topics for publication in weekly student newspaper; strong focus on features, profiles, and light-hearted writing
• Identify potential sources within university community, then schedule, conduct, and record interviews using combination of prepared and dynamic questions
• Synthesize interview materials and additional research into journalistic articles (400 - 1,200 words) consistent with AP Stylebook
• Wrote two opinion pieces selected for publication separately from staff writer responsibilities

Houston, Texas, United States

• Identified and synthesized relevant sources for inclusion in literature review, interpreting statistical findings and linguistic theory to convey core meaning and relation to paper subject
• Copy edited full-length manuscript for publication, evaluated journals for submission suitability, and ensured manuscript adherence to submission guidelines

Houston, Texas, United States

• Consolidated breaking macroeconomic news, commentary, and performance indicators into streamlined reports, improving supervisor’s workflow
• Projected City of Houston revenues and expenditures out to 2032 using historical data and trends; copy edited resulting policy brief on budget imbalance and assessed data visualizations for clarity and accuracy
• Created and analyzed time series visualizations for database of 50+ economic indicators
• Evaluated transit agency reports for 15+ light rail projects to compare predicted vs. actual ridership, then conducted research to identify methodological and political reasons for discrepancies

Houston, Texas, United States

• Copy edited written pieces (3,000 - 12,000 words) for clarity and style on tight turnarounds, leveraging knowledge of international affairs, nuclear politics, and U.S.-Iran relations
• Conducted literature reviews on topics including religious violence, SWANA country nuclear programs and internal politics, and U.S. foreign policy
• Implemented large-scale web scraping and sentiment analysis using R to track and visualize changes in D.C. policy community views on Iran over time
• Reported research findings through annotated bibliographies, analytical summaries, and verbal presentations

• Researched and wrote articles (~1,000 words) on bridal fashion, wedding planning, and Asian cultural traditions, adapted brainstorms to full-length pieces, and pitched original topic ideas
• Incorporated SEO keywords into article content and alt text to increase website traffic and visibility; connected article content to related East Meets Dress products to drive sales
• Formatted and published pieces on Shopify platform with cited relevant images

Los Angeles, California, United States

• Provided sizing and styling guidance to customers, facilitated point of sale transactions, and consistently met recruitment KPIs for store loyalty program and credit card
• Selected to train new colleagues after demonstrating capability, reliability, and highly-developed customer service and conflict resolution skills
• Employee of the Month Sept. 2021

Los Angeles, California, United States

• Utilized comprehensive product knowledge to upsell and tailor shopping experience to clients’ preferences and needs in luxury boutique setting with a focus on one-on-one interaction, relationship-building, and.
• Designed merchandise displays, prepared and distributed marketing materials for upcoming product launches, and addressed customer service issues over phone and email
• Employed strong written communication skills to fulfill additional marketing outreach and internal records management responsibilities beyond the position’s baseline

Bachelor Of Arts - Ba, Economics And Asian Studies, 4.0

Activities and Societies: Peer Career Advisor, Orientation Week Advisor, Rice Asian Diasporic and Asian American Research Collective, The.

High School Diploma, 4.52 Weighted, 3.97 Unweighted

Activities and Societies: Gender and Sexuality Awareness Club, Spoken Word Team, Playwrights Festival, Improv TroupeHonors: Honor Roll.