Felicity S. Email & Phone Number

Seattle, WA, US

Seattle, Washington, United States

Rookie of the Year 2020

Seattle, Washington

Seattle, Washington

Greater Seattle Area

Greater Seattle Area

• Create purchase orders for stock replenishment, and ensures the timely delivery of items.
• Execute initial seasonal inventory allocations and replenishment exceptions, balancing warehouse and store-level inventory.
• Prepare and maintained accurate forecast of open-to-buy plans, seasonal merchandise, styles assortment, key item reports and reorder recommendations.
• Develop location sales and inventory plans by managing inventory levels through allocation and consolidation in close partnership with the buying team over 48 stores across the nation.
• Review historical data and communicate closely with the buying team ensuring the right collections were placed in stores at the optimal time.
• Experience managing and supporting a high sales volume category with high SKU count and heavy seasonality.

Greater Seattle Area

• Responsible for planning inventory levels and purchase strategies for hundreds of SKU’s domestically and internationally.
• Handled and maintained excellent vendor relationships with over 35 vendors.
• Negotiate and procured inventory supplies with vendors resulting in lower cost of goods and a higher profit margin.
• Generating, analyzing, and interpreting data for sales trends to forecast and manage inventory effectively.
• Operations liaison between Marketing to help coordinate and plan new product launches domestically and in foreign markets.
• Corporate purchasing for both hard and soft goods.

University Village Mall

• Managed all aspects of merchandising, window displays, and stocking.
• Responsible for floorset's and all visual merchandising, while adhering to company merchandising policies.
• Managed all inventory levels for all departments (shipping/receiving).
• Responsible for operational team onboarding.
• After 6 months of employment received the monthly Values Award being recognized for exemplary teamwork.
• Coordinate and managed employees to allocate resources and assign tasks as needed.

Bellevue Square Mall

• Responsible for overseeing the entire store operations including staff hiring, training, evaluation and work schedules.
• Created and styled looks for the interior and window mannequins that reinforce the visual theme, branding and reflect the current market trends.
• Consistently came under budget quarter over quarter by achieving correct inventory, effectively training employees on sales techniques and maintaining high backroom and store merchandising standards.
• Trained, supervised and managed full and part time personnel, managing up to 20 associates.

Bellevue Square Mall

• Assisted over 100 customers daily, over the phone and in person.
• Provides prompt, courteous, and personal service.
• Given separate store to manage within 15 months from start date due to strong leadership and revenue results.
• Ensured employees provided highest standards of customer satisfaction and quality service at all times.
• Assisted store manager to communicate store specific needs and feedback to ensure adherence to policies and procedures.

Alderwood Mall

• Participated in Future Nordstrom Leaders training program and eligible for management role due to strong sales performance.
• Organized and merchandised the department to maximize sales.
• Provided excellent customer service, while maintaining a strong customer base.
• Promoted to flagship location due to exceptional sales performance.
• Demonstrated proficiency and in-depth knowledge of products offered in my department and neighboring departments to cross sell effectively.