Feliks Schwartz, Cha Email & Phone Number

Leading the team of this 462 unit, luxury high rise apartment building in the heart of Uptown Charlotte, including a 1,200 spot separate parking deck and multiple retail spaces.

Raleigh, NC, US

• Led a new build 186 room, 10,000+ square feet of meeting space, distinguished property. Direct report for an independently run upscale rooftop restaurant concept delivering $6M+. Key Achievements:
• Administered annual revenues of $10M+ which represent a year two increase of 49%.
• Increased service scores to Green Zone with Marriott and within top 15% of brand.
• Increased Occupancy Index Rank to #2 from prior year #7 and RevPAR rank to #2 from prior year #3 with a 49% RevPAR Index increase year over year.

Philadelphia, PA, US

Led operations of a flagship 393 room, 20,000+ square feet of meeting space, full service property (also an above property report for a 174 room Holiday Inn and 126 room Hampton Inn). Delivered exceptional leadership to 40 managers for continuous performance improvement. Administered annual revenues of $20M+ and $2M+ in annual capital projects and.

Louisville, Kentucky, US

• Led operations of 250 rooms with 20,000+ square feet of meeting space to achieve operational excellence in this award winning AAA 4-Diamond property. Enabled achievement of full business potential by overseeing and.
• Attained Westin’s Best in Class Award for #1 Guest Service Index – Westin North America in first year of operation.
• Accomplished #1 and #2 Guest Service Index scores for Westin North and South America for 9 consecutive years and attained #2 ranking in the world in 2013.
• Received Westin’s Hotel of the Year award in 2010 for North America for delivering exceptional overall performance.
• Optimized total revenues by over 55% and exceeded all annual budgets in both top line revenue and bottom line profit.
• Ranked #1 in RevPar and year over year RevPar growth by delivering an unwavering commitment to service excellence.

• Led operations of 295 room, 15-acre resort with 45,000 square feet of meeting space. Achieved set performance goals by leading and guiding 200 associates as “turn around” General Manager. Key Achievements:
• Optimized Guest Service ranking from bottom quartile to top 10 Marriott within Columbia Sussex.
• Improved revenue and profitability by overseeing revenue results of approximately $20M

• Confirmed smooth running of operations by managing and maintaining 242 room, full service property. Key Achievements:
• Enhanced Guest Service composite from #18 to top #3 Marriott within the Columbia Sussex portfolio.
• Attained RevPar index of 121.5% through direct sales involvement.
• Achieved fast track promotion to General Manager of Williamsburg Marriott for delivering excellent performance.

• Administered overall resort operations of a AAA 4-Diamond, 10-acre ocean front property with 407 guestroom, 45,000 square feet of meeting space, European Spa, 2 full service restaurants, lobby bar, and 25,000 square.
• Achieved guest service composite ranking of #8 amongst 345 Marriott Hotels & Resorts.
• Accomplished promotion to General Manager of Richmond Marriott West.

Dallas, TX, US

Responsible for Rooms Division operations of 361 room, full service downtown hotel. Implemented strategic move to staff front desk with 100% management resulting in increased service scores and overall productivity.

Dallas, TX, US

Director of Revenue Management for 832 room, AAA 4-Diamond, full service hotel in downtown Washington, DC. Managed revenue and inventory of this 1930 historic hotel through a $100M full restoration. Promoted to Director of Rooms Division at the Omni Richmond.

Dallas, US

Responsible for creation and leadership of cluster reservations office and revenue strategies of the Atlanta Crowne Plaza Airport, Holiday Inn Atlanta Airport North and Holiday Inn Atlanta Airport South.

Bachelors Of Science, Hotel And Restaurant Management

General Studies