Information Technology Specialist
Current
Mta Headquarters
Feb 2019 - Present
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Felipa E. Email & Phone Number
MTA RCC Operations and Systems Support
at
MTA Headquarters
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
MTA Headquarters
Role
MTA RCC Operations and Systems Support
Location
New York City Metropolitan Area, United States
Who is Felipa E.? Overview
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Quick answer
Felipa E. is listed as MTA RCC Operations and Systems Support at MTA Headquarters, based in New York City Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Felipa E..
Felipa E. previously worked as Information Technology Specialist at Mta Headquarters and IT Help Desk Supervisor at Children'S Aid Society. Felipa E. studied at Hunter College.
Profile bio
About Felipa E.
Experienced Information Technology Helpdesk with a demonstrated history of working in the non-profit organization management industry. Strong information technology professional skilled in OS X, Nonprofit Organizations, Computer Repair, Microsoft Word.
Current workplace
Felipa E.'s current company
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Mta Headquarters
3 roles
Felipa E. work experience
A career timeline built from the work history available for this profile.
It Help Desk Supervisor
• Provide first level contact and convey resolutions to customer issues• Properly escalate unresolved queries to the next level of support• Track, route and redirect problems to correct resources• Update customer data and produce activity reports• Walk customers through problem solving process• Follow up with customers, provide feedback and see problems through to resolution• Utilize excellent customer service skills and exceed customers’ expectations• Ensure proper recording, documentation and closure• Recommended procedure modifications or improvements• Preserve and grow knowledge of help desk procedures, products and services
Oct 2012 - Jun 2018
Sales And Field Operations Manager
Jan 2009 - Feb 2012
1 education record
Felipa E. education
FAQ
Frequently asked questions about Felipa E.
Quick answers generated from the profile data available on this page.
What company does Felipa E. work for?
Felipa E. works for MTA Headquarters.
What is Felipa E.'s role at MTA Headquarters?
Felipa E. is listed as MTA RCC Operations and Systems Support at MTA Headquarters.
Where is Felipa E. based?
Felipa E. is based in New York City Metropolitan Area, United States while working with MTA Headquarters.
What companies has Felipa E. worked for?
Felipa E. has worked for Mta Headquarters, Children'S Aid Society, and Per Scholas.
How can I contact Felipa E.?
You can use AeroLeads to view verified contact signals for Felipa E. at MTA Headquarters, including work email, phone, and LinkedIn data when available.
What schools did Felipa E. attend?
Felipa E. studied at Hunter College.
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