Felipe Castro Email & Phone Number

Bogotá, Co

Bogotá, Bogota, Co

Bogota, D.C., Capital District, Colombia

Expert Technical Consultant

Bogota, D.C., Capital District, Colombia

Team Leader of a group of Cybersecurity Specialists who are experts in Cisco security products. Management of the Cisco Premium Accounts that require a dedicated resource to provide expert opinion about the Cisco products. Accountable for the team’s knowledge improvement, processes creation and optimization, standardization, KPI fulfilment, escalations management, 1:1 and team management.

Bogota, D.C., Capital District, Colombia

IT Account Manager for Stripe and City Storage Systems, and Backup manager for eBay and Klarna.Responsable for all IT matters within the accounts mentioned. Implementations, infrastructure, apps, configurations, Wireless, LAN, WAN. MBR presentations, meetings with clients, improvement & innovation plans, SOP, English skills, leadership skills.

Bogota, D.C., Capital District, Colombia

Analysing the closed deals of Cisco to help the client understand why they werelost or won, using statistics and data-gathering strategies.Scheduling meetings and calls with Account Managers and Account Team Members to obtain more details about the deals such as technical features, pricing deltas, political decisions, relationships, etc. Also, to offer the Competitive War Room services to enhance the strategies against other Vendors.

Bogota,D.C., Capital District, Colombia

Implementing and supporting VoIP solutions for Banco Caja Social based on AVAYA telephones. Management of L2 devices such as Alcatel, Cisco and Nortel Switches, Avaya IP Office, Branch Gateway G450, Avaya Contact Recorder, among others.

Bogota,D.C., Capital District, Colombia

Functions: Configuring, monitoring and troubleshooting of LAN networks (Wi-Fi and wired) to cover the participating stands of the different fairs held by CORFERIAS. Achievements: I started configuring Access Points and then I got onto configuring the switches (Extrem Networks) after showing my skills for this task.

Bogota,D.C., Capital District, Colombia

Functions: Designing and planning a techno-economic proposal for implementation of a Moodle platform using Amazon Web Services. Configuring DHCP server, wireless network with Ruckus devices, SSIDs for different VLANs, access lists and rate limits. Achievements: I ran up trials with the platform working at 100% on AWS, thus involving all the community.

Bogota,D.C., Capital District, Colombia

Functions: Implementing, monitoring and troubleshooting of Wi-Fi networks nationwide for Colsubsidio, using Ruckus and Cisco devices. Achievements: I started managing Wi-Fi networks and then I got onto monitoring different LAN and WAN connections nationwide.

Bogota,D.C., Capital District, Colombia

Functions: Designing and programming WebSites using programming languages such as HTML, MySQL, CSS, PHP, JavaScript and Jquery. Achievements: Being and autodidact I learned to use Adobe Photoshop, Illustrator y Premier Pro, besides the previously named programming languages.

Master Of Science - Ms, Digital Security, Master Of Digital Security

Advanced Diploma Of Leadership And Management, Project Management, Advanced Diploma

General and specific knowledge of project management and personnel management. Customer and Employee Engagement, Financial Reports.

Telecommunications Engeener, Telecommunications Engineering, Profesional

Bachelor'S Degree, Telecommunications Engineering, Bachelor

Studies of providing applications, services and infrastructure of Telecommunications that meet needs of communicating and exchanging.

Tecnología, Computer/Information Technology Administration And Management, Tenólogo En Sistemas E Informática Empresarial

General Knowledge of computing and systems with business approach, both hardware and software. Programming languages such as HTML and CSS.