-Sales Generation: Meet personal and Store goals, Assist in tracking , monitoring and communicating of business results, Ensure an elevated level of sales and service is practiced by all associates, Demonstrate knowledge an in-depth knowledge of the merchandise and develop product knowledge among selling staff. -Customer Service: Ensure everyone provide the highest level of customer service, Build and maintain repeat clientele by utilizing client book and assisting staff with their client books, Resolve client problems quickly and effectively. -Operations: Collaborate with SM in areas of risk management physical security, cash control, inventory. -Merchandising and Visuals: Assist in the implementation and maintenance of all merchandising/ visual directives, Ensures the selling floor is neat, clean, organized and reflects the correct visual image at all times. Ensure deliveries are properly processed in a timely matter, Identify and communicate product concerns in a timely matter, communicate inventory needs to support the business goal. -Human Resources: Assist in the recruitment , training and develop staff, Assist in ensuring the integrity of payroll and payroll process, Support and provide follow up for all training programs, seminars ,etc.

Ensures that merchandise presentation standards/ Replenishment are maintained; including identifying and acting on sell down opportunities.Creates a discipline culture that is focus on flawless execution.Optimizes labor investments by reviewing and monitoring performance and productivity as it pertains to payroll.Educates, Coaches and develops direct reports and associates.Drives execution of all HQ events, By planning ahead. Delegating task and following up to completion. Analyzes and interprets reports. Share with leaders and team.Attracts and identifies top talent ,improving the store's sales potential.

As a member of the leadership team is responsible for creating a culture of teamwork and investing our associates with the Williams Sonoma Brand.Oversees inventory, cash control, safety, loss prevention and expense control.Design store maps for new store openings and new seasons including fixture placement with internal Store Merchandising Managers; presents to DM and corporate visual partners.Flex presentation by expanding or consolidating utilizing sales reporting, store design and individual store needs. Creates ownership and commitment to high standards through collaboration and training. Jointly establishes objectives with Store Managers and follows up to ensure progress.

Participated and executed quarterly seasonal floor sets at Corporate Office, discussed outcome with buyers, allocations and Executives. Made changes accordingly.Interpreted and developed company warm weather strategy utilizing visual guidelines to increase sales, communicated results to business partners in other warm weather Markets.Utilized store visits to enforce high standards and encourage micro merchandising.Continually questioned how business was run and helped stores "think outside of the box".Flexible and able to adapt evolving presentation needs. Had courage to walk away from merchandising ideas that did not support the brand

Instrumental in the successful roll out of first Gap Body, Baby Gap Stores in the South East; supplied feedback on a regular basis to Corporate Merchant partners.Actively participated in the rollout of several merchandising test: Hot Store Strategy, Regional Window Strategy and Uniform Shops. Rolled out training program in Spanish for Puerto Rico stores.Interpreted and communicated corporate direction to ensure proper presentation. Maintained district consistency, adhering to corporate guidelines while reacting to individual store needs.Aware of competition and how their strategies work in the marketplace.Shared information thought the field, with corporate and with cross-divisional colleagues to gain support and improve results.

Ability to communicate advertising and marketing direction with a sense of urgency to increase profitability.Ensure customer service standards were preserved when implementing Central initiatives and other changes.Created visual shop concepts, props and signage via colors and textures, looking to appropriate brands and outside influences for inspirations