Felipe Coutinho Email & Phone Number

I do Institution of protocols for use of IT in departments and projects, advice on the most suitable IT options for the company.Providing technical support or training on systems and networks, Acting as a liaison between end users and the highest level support.Installation and configuration of software and hardware (printers, network cards, etc...)Monitoring the performance of systems and networks, performing fault diagnosis, repairs and data restoration.Maintain maintenance activities (for example, backup and etc...), Maintain licenses and update schedules, collaborating with other professionals, maintaining standards and functionalities of the company's IT park.Performance monitoring of the company's systems, managing network resources in the operating environment, and database.Execution of procedures to improve systems performance, identifying faults and correcting them. Control of access to data and resources, Administration of information access profiles;Installation, maintenance, repair and operation of information systems and any computer-related equipment (laptop computers, desktop computers, servers, tablets, smart phones, communication equipment, printers and any type of peripheral networks), as well as any type of software (drivers, operating systems, applications).