Felipe Esteves Email & Phone Number

São Paulo E Região

Provided consulting services on leadership and development. Created and developed a business expansion plan in multiple LATAM countries.

São Paulo E Região, Brasil

• Brazil AML Operations Head – Team Size = 120+ employees.Oversight of AML transaction monitoring activities for the Brazil Operations HUB. Achievements:
• Operational - Met 30 day SLA every single month since HUBs inception to date. Highest Volume processed(peak17k cases), Productivity and Quality in LATAM.
• Financial –Achived $5MM Savings for the firm since 2011. (3.2MM in 2015)
• Risk and Control - Successful OCC, Central Bank and Internal Audit Reviews. OCC issued a compliment in its final report to the Brazil HUB on its quality of case disposition.
• People - Highest Employee Satisfaction Index globally 95% overall. Manager Effectivness Index 93% andEngagement Index of 93%.

Tampa/St. Petersburg, Flórida E Região, Estados Unidos

• Vice President, Anti Money Laundering Unit, AML Operations Senior Project Manager 2010-Nov2011
• Responsible for setting up an operations center of 100 employees in Sao Paulo for Citi Brazil to monitor Anti-Money-Laudering Activities. Project includes facility contract agreement, technology set-up, hiring.
• Responsible for the Latin America AML alert monitoring metrics analysis and reporting to Citi AML Head.

Tampa/St. Petersburg, Flórida E Região, Estados Unidos

• System Delivery/ Implementation
• Led the Payment Services integration of three financial institutions into Citi UK Oracle procure-to-pay (P2P) platform. Achieved 1.2M in savings from procurement vendor consolidation, headcount reduction (5FTE), and.
• Effectively managed Latin American team to an end-to-end implementation of a Concur-Oracle expense reimbursement system (Web T&E) in Citibank Brazil and Puerto Rico. Trained 500+ heavy users on the system.System is.
• Executed Global Oracle procure-to-pay stabilization efforts in Brazil. Managed and resolved over 20 key risks and issues identified by audit within target dates. Major issues included 5MM intercompany transactions and.
• Coordinated the shared services integration of Credicard; (credit card issuer with ~ 4B revenues from credit card sales/year and 10% of Brazil’s market share) into Citi operations. Managed a cross-functional team of.
• Conducted analysis of 15 Latin American countries for the strategic relocation of shared services operations to a low-cost regional processing center. Criteria included cost of living, legal, tax implications, and.

Tampa/St. Petersburg, Flórida E Região, Estados Unidos

• Leadership Development Program (LDP), Operations and Technology Division 2002-2005Challenging 36-month rotational program for talented high performing individuals. The primary objective of LDP is to attract, train and.
• Implemented a best-in-class Oracle procure-to-pay (P2P) internet-based technology in Brazil, Spain, and Taiwan.Responsible for system customization, training, communications, and change management in Citi Brazil. P2P.

Master Of Business Administration (Mba), Business Administration And Management, General

Bacharelors, Business Administration