Felipe Fernandez Email & Phone Number

Newport Beach, California, Us

Oversee the entire solution architecture lifecycle for multiple clients from initial analysis and design to the implementation and testing. As part of key account sales efforts, acted as cloud technologies and data strategy SME to many regional and national clients within the aerospace & financial industries. Work closely with business analysts, project managers, developers, testers, and other stakeholders to ensure that solution meet client's functional and non-functional requirements, as well as client´s architectural principles and guidelines. Develop and manage key technology partnerships with global cloud services providers.Leveraged AWS AI services stack to design, architect and implement an Intelligent Document Processing (IDP) Proof of Concept for a national financial services company, solution´s vision is to transform a 50+ FTE operation into a streamlined AI based IDP that processes 1 million pages per week with a 2 - 3 person team, architecture leveraged AWS Lambda, AWS Textrat, AWS S3, AWS Comprehend and Python.

Commissioned by board of directors and company ownership to identify growth opportunities and innovate overall customer on boarding/journey and customer experience. Created a strategy that leveraged wealth of available first party data (POS, CRM platforms) to identify customer patterns & trends with theaim of designing personalized product and service offerings. Evaluated current business and technology architecture and devised a data maturity model with corresponding technology and product roadmap encompassing several business transformation initiatives.- Commissioned to turn around ongoing, on premise to cloud (POS / Self Serv systems) project that was 16 months behind schedule and 7,000+ consultant/vendor hours over budget. Redesigned product delivery roadmap, eliminating unnecessary features and won approval from business unit VP/Directors. - Created a dynamic pricing model that adjusted pricing based on daily/hourly traffic flows and micro zone demographic / elasticity variables.- Implemented cost effective AI & predictive analytics technology that automatically counted and segmented road traffc flow vs store/station visits, as well asprocessed customer service and timing metrics in an automated manner.

Charlottetown, Pe, Ca

As a result of M&A closing, the acquiring entity offered a technology management role in the post merger business unit. Main responsibilities included: PMO setup, PCI and SOC compliance initiatives, technology risk assessment and mitigation strategies, financial analysis in Mexico and Latam expansion initiatives and business configuration lead for a Dynamics AX implementation.- Led post merger integration initiatives within Finance and HR departments, including legacy ERP/ HRIS sunset and transition efforts, systems analysis and integration activities for cloud based HR, finance and accounting systems as well as definition and configuration of business policies and rules.- Led efforts to automate existing service / invoice reconciliation architecture. Upon process analysis and reengineering efforts, I designed, proposed and implemented simple automation steps using Google Sheets, Quickbase no code work flows and automated approval / escalation process with Google Forms. Overall reengineering efforts resulted in a 60% reduction in billing disputes and a decrease of 20 invoice effort hours per client.

Tijuana, Baja California, Mx

Co created SaaS platform initially focused on end to end (software and delivery network/capability), B2C last mile delivery services for SMBs. After several platform andbusiness model iterations, successfully pivoted into B2B space while leading several venture capital financing rounds. - Led market research and product management efforts for suite of Jelp delivery SaaS products.- Negotiated services contract and led enterprise integration with Oracle EBS/retail suite for Mexico's top retail pharmacy chain with more than 900 retail stores, 24/7deliveries and network of 2,500+ delivery vehicles/drivers.- Fostered partnerships, led enterprise certification and platform integration efforts with courier networks and last mile delivery technology companies in North America andEurope including: Uber, Flipdish, Stuart, Doordash & Square.

Responsible for developing and executing the Mexico operations expansion strategy, essentially doing a green field implementation of China based software outsourcing operations. During the first phase of my tenure, I was tasked with setting up the Mexican corporate structure and operating entity, as well as, site selection, senior management hires and knowledge transfer from existing enterprise accounts. Managed implementation roadmap with several projects across legal, finance, infrastructure and HR departments. In the second phase, I led the talent acquisition efforts for the first 150 engineering hires and provided stewardship to US based business development teams. Across the two phases of responsibilities, on a daily basis I promoted the cross border near shoring ecosystem across many efforts including Silicon Valley speaking engagements, corporate visits and regional hackathons.

New York, Ny, Us

Dublin 2, Ie

Technology lead and solution architect with a diverse and deep background in software development, technical architecture, systems integration, and complex systems and technology delivery all leveraging Accenture’s Delivery Methodology, a selection of roles with Accenture follows. Callaway Golf Company, Inc. - Site Selection Coordinator and Mexico Liaison. Acted as country lead for a strategic assessment project focusing on streamlining Callaway’s distribution network and conducting analysis on options to relocate manufacturing operations to Mexico. As coordinator for the Mexico site selection analysis, I developed and executed a strategy for establishing key vendor, government and industry relationships, in addition, guidance was provided to client senior management around best practices for twin plant operations in Mexico.Lowe’s Home Improvement, Inc. - Project Manager. Provided operational and technology oversight for a Latin America Market entry initiative with the objective of starting operations in Mexico using a lighter / customized footprint of US processes and systems. As part of an international expansion, I was brought in to lead the customization of existing US processes and systems in order to accommodate the Mexico and Latin American Markets. In addition to providing customization guidance, I acted as a liaison between several third party vendors participating in the project.