Felipe Garces Email & Phone Number

Antioquia, Colombia

Colombia

• Create, develop, and execute the company’s business strategies • Prepare and implement effective business and marketing plans for the maintaining and expansion of the company• Negotiate with international partners, representations for the company• Ensure company policies and legal guidelines • Communicate and maintain trust relationships with all parties• Always guarantee an impeccable customer experience • Oversee the company’s financial performance, investments, and other business ventures• Delegate responsibilities and guide the work of 18 direct collaborators and 13more indirectly, providing coaching and motivation to drive maximum performance• Provide effective solutions to problematic situations and occurrences to ensure company survival and growthand

Colombia

Medellin

Colombia

Responsible for planning, directing and managing the marketing and sales for Latin America; with a network of over 100 agents.In charge of opening new markets and new business development

London, United Kingdom

Member of the Senior Management team and responsible for Student Services, Compliance Team and IT for London's largest language school. Involved at Senior level in strategy, business development, account management, quality control and budgetary analysis together with sales and marketing for South America.

Developing, maintaining and improving customer services for the biggest language school in the UK. With a team of 25 people from different countries, responsible to deliver high quality costumer satisfaction for 7500 students a year over three branches. Also responsible for building and maintaining relationships with agents in South America

Managing a Team of 13; I was the main contact for national and international suppliers with regards to negotiating raw material prices. I was also involved in the coordination of national and international product, storage and transport distribution.

Co-ordinating the implememntation of The ISO 9001 and ISO 14000; as well as responsible for import/export and purchasing. Person responsible for the optimization of Iodidric Acid plant and the designing and implementing of the Electrowest’s environmental system.

Master, M.B.A With Extra Specialization In International Business

Chemical Engineering, Physics, Project Management, Thermodynamics, Process Management, Etc

Activities and Societies: -Chemical Engenering's Students Representative -University Student's representative: Member of the Academic.

Leading In Time Of Crisis

Certificate, Finanzas Para No Financieros

Certificacion Otec En Service Excellence, Customer Service

Diploma In Business Management