Customer Service Management Skills (Verbal and Written) Ability to work independently as well as in a team environment. I am able to maintain confidentiality of data and information, possess the ability to effectively communicate within a multi-cultural setting while working under pressure with excellent analytical skills for identifying problems and determining resolutions. Proficient Microsoft Office (Word, Excel and PowerPoint), Access, Outlook, Internet Explorer & Safari; Adobe Photoshop CS6. Excellent organizational skills and attention to detail oriented that meets the required deadlines