Felipe Lewis Email & Phone Number

Superside is the leading Creative-as-a-Service (CaaS) company that helps over 450 ambitious brands get great design and creative done at scale.With our design subscription service, marketing and creative teams can un-bottleneck design, move faster and drive more reliable creative performance. We help the world's leading companies like Google, Meta, Amazon, Salesforce, Red Bull and Boston Consulting Group with advertising creative, brand design, video production and more. No longer chained to over-taxed in-house creative teams, our customers reduce costs and move quickly with infinite scale.

Remote

La primera comunidad de Customer Success de habla hispana para profesionales de LATAM y el mundo.

1. Actively build relationships with client partners and engage regularly to evaluate needs and direction.2. Drive client retention, organic growth, renewals and new business opportunities3. Be an expert on deployment and become the go-to person for our client’s business needs4. Ensure account issues are resolved quickly, leveraging resources from across the company as needed5. Present regular Executive Business Reviews6. Gather client product feedback and partner with the product development, sales, technical account management and sales engineers to drive platform innovation and capture market opportunity7. Provide training to clients to enable them to effectively use Kenshoo Search, Social and E-Comm platforms8. Forecast monthly revenue for existing business or for any new opportunities9. Mentor and support new Kenshoo team members within client services as well as across other teams10. Present Kenshoo’s product roadmaps with emphasis on features most relevant to each client

1. Provide dedicated Account Management service for High Tier Accounts.2. Manage a 4 people team across the U.S and Argentina, ensuring their growth and success as professionals within the company and client facing3. Daily monitoring of campaign execution using Analytics Team data and provide the most accurate and useful information to the clients.4. Resolve issues on a timely manner anticipating client requests.5. Work cross-functionally within Sales Team and other organizations to drive revenue and increase customer satisfaction.6. Work on client relationships to obtain budget incremental and renewals. (Total 2016 incremental business $1M)7. Develop client insights, reporting, and analysis to present media plan results.8. Create media plans that meet customer needs and maximize revenue. 9. Develop sales presentations based on the proposed strategy.10. Coordinate with Sales Team on development of renewal strategies based on client/program insights.11. Work on revenue forecast reporting for upper management

Ecuador

1. Brand strategy, including the setting of style guides, brand guidelines, brand vision and value proposition for short as well as long term.2. Planning and execution of all communications and media actions on all channels, including online and social media.3. Assisting with product development, pricing and new product launches as well as developing new business opportunities.4. Creating and managing promotional collateral to establish and maintain product branding.5. Managing the budget for advertising and promotional items. 6. Competitor and customer insights analysis.7. Analysis of sales forecasts and relevant financials and reporting on product sales.

Ecuador

1. Managing all marketing for the company and activities within the marketing department.2. Developing the marketing strategy and tactics for the company in line with company objectives.3. Creating and overseeing the company’s marketing budget.4. Manage and improve lead generation and promotional campaigns, measuring results.5. Overall responsibility for brand management and corporate identity and oversee the retail stores communication strategies were aligned to the Shopping Center values.6. Monitor and report on effectiveness of marketing communications.7. Working closely with design agencies and assisting with new product launches.8. Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives.9. Responsible for potential strategic partner relationships for company marketing.

Ecuador

1. Assisting with day to day marketing tasks and coordinating marketing projects and activities as requested.2. Organizing the production of branded items such as stationery and merchandise.3. Supporting the in-house marketing and design team by coordinating and collating content.4. Fully in charge of contests and promotional activities, year around, for each season.5. Responsible for the communication with creative and digital agencies.6. Producing additional marketing communications, such as flyers, brochures and exhibition-related projects7. Setting up tracking systems for marketing campaigns and online activities such as Virtual Dresser, Mother’s and Father’s day contests.8. Track competitor activity by keeping abreast of market changes and the marketing mix used by competitors.9. Responsible for all printing and direct marketing vendors.

Ecuador

1. Reporting and analysis of market share for both Oral and Over the Counter categories.2. Coordination and approval follow-ups with the Ministry of Public Health for pharmaceutical products to obtain permits for commercial distribution.3. Planning and execution of all communications and media actions. ATL, BTL and Digital campaigns.4. Review and analyze daily sales, monthly and annual trends by category, brand and customers.5. Elaboration of customer presentations with detailed information of new products.6. Yearly Marketing Plan elaboration aligned to each brand’s worldwide strategies and guidelines.7. Assisting in monthly demand planning ensuring growth and category penetration.

Ecuador

1. Responsible for creating new and possible clients Out Of Home advertising yearly plans.2. Being part of the negotiation team with advertising vendors for the following media buy.3. Developing the yearly budget plan and quarterly adjustments.4. Elaboration of quarterly competition reports.5. Responsible for the OOH plan when pitching new advertisers.

Ecuador

1. Negotiation, coordination and organization of sports events as sponsor at regional level.2. Coordination and organization of social responsibility events, jointly to foundations and NGOs.3. Assisting in strategic joy ventures negotiations with brands aligned to Gatorade Ecuador values.4. Responsible for media and advertising agencies communication in campaigns and promotions creation.5. Responsible for Trade Marketing activities to encourage good service, control and visibility at the point of sale.6. Annual and monthly planning of activities and budget creation.

Master'S Degree, Marketing/Marketing Management, General, Postgraduate

Bachelor Of Arts - Ba, Public Relations, Advertising, And Applied Communication