Felipe Nery Metelli Nascente felipe.nascente@gmail.com - Expertise in commercial management and customer relationship, developing solutions for commercial and operational processes, managing contracts with a focus on goals and quality of services provided. - Strong performance in strategic planning, commercial marketing, as well as monitoring results. - Remarkable analytical skills on business and performance, having strong experience in generating and monitoring area indicators, aiming at good commercial performance, as well as excellence in customer service and relationship. - Extensive experience in business expansion, opening new markets, maximizing sales, through market research, scenario analysis, mapping and market identification, with national and international operations. - Management, development and training of teams and people, forming excellent levels of performance, as well as ensuring the monitoring, definition and control of goals. - Extensive knowledge and experience in structuring commercial policies and product promotion, as well as in developing a business plan and defining strategies. - Competence in the development of B2B and B2C commercial operations, from pre-sales to after sales, enabling portfolio retention and significant sales growth.