Felipe Pastro Email & Phone Number

São Paulo, Brasil

At Insider, we revolutionize the way businesses engage with their audience by connecting data in our CDP seamlessly across channels (SMS, Email, Whatsapp, Mobile App, Offline Stores), predicting future behaviors with AI, and delivering personalized experiences through a unified platform with unrivaled speed to value.As an Account Director at Insider, my primary responsibilities are:Build relationships and constantly engage with Managers, Directors, and C-levelProactively build and identify opportunity signals and generate expansion opportunities (up-sell, add-on, cross-sell, etc.).Drive and own the renewal processes from reach out and negotiation to confirmation.Work closely with the Customer Success, Finance, and Salesops to retain customer contracts, secure renewal, and support the accounts’ growth.Negotiate renewal terms to align with the customer and the company goalsMaintain a rolling 180-day renewalEnhance the renewals process playbook to maximize account and ARR retention.Handle escalations relating to contract questions, negotiations, and requestsIdentify Process gaps to improve efficiencyApproaches work with resilience, problem-solving mindsetResults FY23: 146% NRR / 120% quota attainmentHighlights: Global Top-performing Account Director in FY23: Achieved the second highest quota globally (50+ Account Directors)Global Top-performing Account Director in Q2: Achieved the highest quota

São Paulo, Brasil

São Paulo, Brasil

São Paulo, Brasil

São Paulo, São Paulo

How B2B companies sell is changing, and LinkedIn is on top of this change. Sales Navigator helps you Map, Find, and better Engage with your prospects by leveraging what is most innovative in Modern Selling techniques.As a relationship manager, I am responsible for over 50 accounts, and my main responsibility is delivering value to them through the sales navigator. This will help me retain and grow my central performance KPI within these accounts.

São Paulo, Brasil

I recently became responsible for bringing new clients to Dunnhumby, Brazil. In that position, I developed my consultative skills, mainly selling to enterprise accounts in our products: Consulting Services, Price & Promo, and Media. In this position, I also discovered my passion and the path I want to take. The ability to listen, understand, and help clients using measurable data is incredible. On top of that, there's no better feeling than doing this and reaching your annual quota.

São Paulo

Responsible for the accounts of Colgate, Vigor, Neslte, and JBS. The primary function is to deliver value to our customers through data obtained from GPA loyalty programs. In addition, I managed the demands of the different stakeholders (Marketing, Trade, CMI, GC, Key Accounts), delegated the tasks, and managed the trainee's time. I also aimed to build an internal relationship with GPA, integrating both parties to facilitate the implementation of our recommendations, always focusing on increased sales and the best customer experience in the store.

Analyzing data of salary and benefits of the bank industry in brazil, in order to help the companies to optimize their resources.

Vendas Desafiadoras, General Sales, Merchandising And Related Marketing Operations

Mba Executivo, Marketing Management

Activities and Societies: Strategic Marketing Plan; Marketing Financial Management; The Client and the Market; Customer Behavior; Creating.

Bachelor Of Business Administration (Bba)

High School