Felipe Pimentel Email and Phone Number

Ensure seamless office operations by providing essential equipment and timely support, enhancing productivity.Set up and secure office workstations, including Wi-Fi, monitors, mini PCs, phones, and headsets.Coordinate with teams to address support requests, maintaining smooth interdepartmental relationships.Execute off-boarding procedures, ensuring data security and efficient equipment return processes.Deliver on-site technical support across NJ/PA offices, minimizing downtime and maximizing operational efficiency through rapid issue resolution.Meticulously document support tickets and equipment inventory, ensuring accurate tracking and efficient resource management across the organization.

Assisted dentists with procedures, ensuring patient comfort and efficient workflow.Maintained and sterilized instruments, contributing to a clean and safe environment.Scheduled appointments and managed patient records, improving office efficiency.Educated patients on oral hygiene, fostering better dental health practices.Restocked rooms and tracked inventory daily.Conducted pre-appointment X-rays, providing critical diagnostic information for comprehensive clinical examinations.

Conducted rigorous server testing, identified critical issues, and implemented efficient solutions, enhancing overall system reliability and performance.Streamlined testing processes, reducing diagnostic time and improving accuracy. Consistently met or exceeded quality assurance benchmarks.Partnered with cross-functional teams to troubleshoot complex server issues, fostering a culture of knowledge sharing and continuous improvement.Meticulously documented test results and system behaviors, providing valuable insights for product development and customer support teams.Conducted comprehensive server testing, pinpointing critical issues and implementing effective solutions to enhance system reliability and performance.