Felipe Rodrigues ๐ง๐ท๐ฎ๐ช Email and Phone Number
I have been working with support for more than 10 years, working in different types of companies with multiple challenges.Even with these years I always seek to evolve, both professionally and personally.For the teams I've been through, I did my best to contribute to the evolution of it and performance of the functions with excellence.I have experience in User Support, Hardware, Software, PL/SQL, JIRA Incident Management and theorical knowledge in Azure, AWS, and Salesforce Admin.I like to make known the stages and processes of the business and to solve the problems and experiences of customers in order to provide the best experiences during their relationship with the company.
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Trust And Safety ExecutiveAccentureDublin, Ie
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Technical Support AnalystTata Consultancy Services May 2022 - Apr 2023BrasilAt Carrefour Brazil, I am doing my best to learn about SQL, Control-M, Confluence, and Jira. I am using these tools to improve IT area and resolve problems for client operations. This experience is helping me to develop my skills and enhance my career. -
Technical Support SpecialistInovit Consultoria E Soluรงรตes Em Ti Mar 2021 - May 2022Salvador, Bahia, BrasilIn this role, I provided technical support using my skills and knowledge to solve problems for clients. I made three changes during my time there: I started as an intern member of the team, and after several months, I was promoted to technical member. Later, I was promoted again to technical specialist in hardware and software.During my time in this role, I developed skills in Microsoft 365, Windows 10 and 11, user experience, and business rules across different types of clients. -
Technical SpecialistOwn Business Jul 2014 - Mar 2021Camaรงari, Bahia, BrazilDuring this time, I worked as a consultant, helping small and medium-sized businesses maintain their operational structure with the highest possible efficiency and the lowest possible cost.I provided recommendations for hardware and infrastructure product replacements based on their specific needs, taking into consideration the cost-benefit ratio.
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Analyst Helpdesk Jr L1Resource It Solutions Feb 2013 - Jul 2014Salvador E Regiรฃo, BrasilAs a member of the first service desk team at TRE, I was part of a dedicated team that ensured the proper functioning of all machines and minimized the impact of problems on users' routines.In this role, I had experience working with incident management software such as Zimbra and OTRS, as well as Windows, Office, and various other tools (both government and non-governmental) to ensure smooth office operations. -
Support TechnicianBbra Industria De Plasticos Ltda Jul 2010 - Feb 2013Lauro De FreitasStarting as an apprentice at the company, I received a job offer after completing my technical training, and held the position until the date of my departure.My responsibilities included providing direct user support to ensure prompt resolution of problems, managing permissions in Active Directory, controlling access to server folders, and acting as an immediate substitute for the managerial role.I was also assigned to manage sector accounts, coordinate with third-party contractors, and manage incidents involving both office and factory floor equipment.
Felipe Rodrigues ๐ง๐ท๐ฎ๐ช Education Details
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It Management -
Information Technology -
Information Technology -
UnijorgeAnalise E Desenvolvimento De Sistemas -
SenaiInformation Technology
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Augusto Comte
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Augusto Comte
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Colรฉgio Humberto De CamposGeral
Frequently Asked Questions about Felipe Rodrigues ๐ง๐ท๐ฎ๐ช
What company does Felipe Rodrigues ๐ง๐ท๐ฎ๐ช work for?
Felipe Rodrigues ๐ง๐ท๐ฎ๐ช works for Accenture
What is Felipe Rodrigues ๐ง๐ท๐ฎ๐ช's role at the current company?
Felipe Rodrigues ๐ง๐ท๐ฎ๐ช's current role is Trust and Safety Executive.
What schools did Felipe Rodrigues ๐ง๐ท๐ฎ๐ช attend?
Felipe Rodrigues ๐ง๐ท๐ฎ๐ช attended Impacta Tecnologia, Universidade Catรณlica Do Salvador, Faculdade Unime, Unijorge, Senai, Augusto Comte, Augusto Comte, Colรฉgio Humberto De Campos.
Who are Felipe Rodrigues ๐ง๐ท๐ฎ๐ช's colleagues?
Felipe Rodrigues ๐ง๐ท๐ฎ๐ช's colleagues are Irene Novo Rodrรญguez, Czarteza Sombilon, Piyush Panigrahi, Kamohelo Jimmy, Sana Shaikh, Declan Reid, Satyabrata Sahoo.
Not the Felipe Rodrigues ๐ง๐ท๐ฎ๐ช you were looking for?
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Felipe Rodrigues
County Limerick, Ireland -
Felipe Rodrigues
๐ English Teacher | Communicative, Empathetic, And Driven Language ProfessionalCounty Dublin, Ireland -
1fjc.org.br -
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