Site IT Lead - Argentina, Brazil, Chile

Accountable by Petnutrition Brazil segment

Site Owner Mogi Mirim and RecifeResponsible by all services and infrastructure at both sites, management contracts and BID of vendors, project Infrastructure, network, printers, computer inventory, meeting rooms, factory IT and contributing on projects to Latin America team.Digital Genius LA, Work together others people to create and deployment session about new technology.Deployment OneDrive LA, Follow deployment of onedrive for business and responsible to escalate any issue during deploy at Latin America.Management Asset Hardware Brazil, Argentina and Chile, Increase our accuracy inventory of all assets.

IT support analyst, acting as level 2 support, support all employees, professors and directors from all college PUC, assisting in the maintenance of equipment and support to users remotely, working together with the software development team for support and maintenance of systems, monitoring of network infrastructure such as Lan, Wifi, traffic, EAD portal and servers, Proxy, Email and AD users

Support and infrastructure analyst, working at Mars Brasil, sites Mogi Mirim and Campinas, assisting and analyse operation of the company's entire technological park, performing backup, server maintenance, desktops and laptops, configurations of new applications, SAP Trinity support, asset management, mobile and fixed telephony management, management PABX and Avaya devices, Support Video Conference Polycom and Logitech, maintenance and monitoring of the entire infrastructure of all Mars units Latin America through the Nagios tool, preparation of reports for decision making, analysis of reports to identify possible improvements, application of ITIL concepts, elaboration and monitoring of infrastructure projects, working together with other teams of the company, Incident management and process management seeking new technological solutions to improve the performance and manageability of the entire infrastructure.

User support technician remotely, maintenance of the entire equipment network, configuration of Toledo scales, installation and configuration of servers, backup routines, network monitoring and configuration, analysis of improvements in infrastructure and information security.