I guide clients through each critical phase of both buying and selling property. Buying a home can be a very complex process and for most it will be the largest purchase they will ever make in their life. While selling one can also be a daunting task due to the level of uncertainty and sways in the real estate market. My goal is always to help my clients along the way by setting the right expectations, answering any questions they may have and negotiating for them the best price possible. Below are some daily activities that I perform:* Comparative Market Analysis (CMA) — an estimate of the home's value compared with others. This differs from an appraisal in that property currently for sale may be taken into consideration. (competition for the subject property)* Total Market Overview — an objective method for determining a home's value, where a CMA is subjective.* Exposure — Marketing the real property to prospective buyers.* Facilitating a Purchase — guiding a buyer through the process.* Facilitating a Sale — guiding a seller through the selling process.* Facilitating leasing for both lessee's and lessor's. * Preparing contracts and leases.

As a Mortgage Banker I negotiate purchase contracts, contingency and closing dates with clients and client’s attorney’s. I counsel my clients by providing them with information for home financing options depending on the real estate market conditions, financial need, and lending qualifications. My main focus is to help my clients with the purchase and refinance of their primary homes and investment property. Personally, I truly enjoy helping out first time home buyers with the purchase of their home, it is an extremely rewarding experience! Lastly, I like to be a reliable point of contact for my clients and business partners alike. I do not see the day of "closing" as the end of a transaction but rather the beginning of a long healthy business relationship.

As a Branch Manager I focused on leading my team to deliver an exceptional customer and employee experience. Below are a few of my other focuses and responsibilities while in the role. • Analyzed branch P&L on a monthly basis to review branch revenue and sales growth. • Ensured the branch and its employees were compliant with government regulations such as Anti-money laundering (AML), know your customer (KYC) bank secrecy act (BSA) and its components such as SAR, CTR and MIPL. • Responsible for maintaining and growing a $20M book of business. • Observed natural flow of branch while coaching employees to improve sales and service techniques and generate better results. • Oversaw branch operations such as money supply, scheduling, audits and other related policies and procedures. • Recruited, and retained talent through interviewing and networking.• Strived to create a teamwork driven, customer first culture within the branch.

As a Sales Manager I had many of the responsibilities of a branch manager but with more focus on sales behaviors, execution and overall employee development. I was able to focus much less on the logistics of running a branch on a daily basis with the presence of a branch manager to oversee those issues as they arose. Although short lived this was a very enjoyable role as I was able to put my full energy into a couple of my passions; sales and helping people. Here are a few of my other duties in the role:• In charge of planning and running daily morning huddle with entire staff to set plan for the day. • Responsible for managing a staff of nearly 40 employees.• Scheduling staff appropriately according to branch needs. • Analyzing P&L and weekly sales measures in search of trends. • Leading joint call blocks between bankers and business partners in an effort to improve business results and strengthen business relationships.• At the helm of driving sales in the branch by setting goals, coaching to the right behaviors and recognizing positive results with the bankers and tellers.

As a Personal Banker my focus was on helping customers with there financial banking needs one on one. A large part of my success came from building strong relationships with my customers, networking and referrals from existing relationships. Additionally here are some of my other tasks within the role:• Consistently execute sales practices such as working the lobby, 1-2-3 drill and daily sales calls. • Work in a team environment with branch partners with the goal of acquiring and deepening relationships with our customers.• Leveraging routine service for customers to transition to sales and deepening of banking relationship.