Regional Manager
Canapuff Portugal
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Felipe Moreira Email & Phone Number
Regional Manager
at
Canapuff Portugal
LinkedIn matched
3 data sources
Profile completeness 86%
Current company
Role
Regional Manager
Location
Porto, Porto, Portugal
Company size
Who is Felipe Moreira? Overview
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Quick answer
Felipe Moreira is listed as Regional Manager at Canapuff Portugal, a company with 63116 employees, based in Porto, Porto, Portugal. AeroLeads shows a matched LinkedIn profile for Felipe Moreira.
Felipe Moreira previously worked as Operations Team Lead at Concentrix and Subject Matter Expert at Randstad. Felipe Moreira holds Graduação, History from Universidade De Brasília.
Company email context
Email format at Canapuff Portugal
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Canapuff Portugal
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Profile bio
About Felipe Moreira
Currently, as a Team Leader, I manage a team of 15 agents and work with the operations team to achieve the client’s objectives together. My background as a history teacher was essential in expanding my cultural horizons and providing me with a broader perspective. Since entering the corporate world, I feel that I’ve found the right place, as the daily challenges activate my communication skills, emotional control, problem-solving abilities, and people management skills. My goals are the continuous improvement of processes, human management, and talent development, while also being a positive reference in the workplace.
Current workplace
Felipe Moreira's current company
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Canapuff Portugal
7 roles
Felipe Moreira work experience
A career timeline built from the work history available for this profile.
Operations Team Lead
Current- Manage a group of 15 customer service agents, ensuring consistent achievement of KPIs;- Plan team schedules to maintain operational effectiveness;- Provide 1:1 coaching to evaluate weekly results, address performance issues, and implement improvement plans;- Arrange team-building events to encourage collaboration and strengthen team dynamics;- Identify.
Nov 2022 - Present
Subject Matter Expert
-Support to agents with a focus on efficiency in customer service.-More than just providing answers, showing how and where to find them.-Effective communication work to accelerate the learning curve.-Contributed to implementing the company's best practices.
Oct 2022 - Nov 2022
Bilingual Customer Support Specialist
Skilled in handling customer complaints with professionalism and empathy. Experienced in KYC procedures, back-office operations, and ensuring compliance with GDPR and data protection regulations. Adept at interpreting complex guidelines and company policies to deliver accurate support and maintain operational efficiency
Nov 2021 - Aug 2022
History Teacher
Plus Aprendizagens
Oct 2018 - Sep 2019
History Tutor
Colégio Olimpo - Asa Sul
Mar 2018 - Sep 2019
Student Internship
Arquivo Central do Ministério da Justiça - Departamento da Comissão Nacional de Anistia.
Sep 2014 - May 2016
Team & coworkers
Colleagues at Canapuff Portugal
Other employees you can reach at concentrix.com. View company contacts for 63116 employees →
EP
Emilee Paran
Colleague at Canapuff Portugal
Pasig, National Capital Region, Philippines, Philippines
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MB
Marie-Hélène Briand-L.
Colleague at Canapuff Portugal
St-Lin, Quebec, Canada, Canada
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JR
Jean Ribeiro
Colleague at Canapuff Portugal
São Paulo, São Paulo, Brazil, Brazil
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RD
Rounak Debnath
Colleague at Canapuff Portugal
Kolkata, West Bengal, India, India
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RK
Ramnik Kaur
Colleague at Canapuff Portugal
Rochester, New York Metropolitan Area, United States
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DL
Duy Le
Colleague at Canapuff Portugal
Vietnam, Viet Nam
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EK
Elena Kalcheva
Colleague at Canapuff Portugal
Sofia, Sofia City, Bulgaria, Bulgaria
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ET
Eddie Torrez
Colleague at Canapuff Portugal
Las Cruces, New Mexico, United States, United States
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BF
Bruno Floresta
Colleague at Canapuff Portugal
São Paulo, Brazil, Brazil
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SB
Sunil Bisht
Colleague at Canapuff Portugal
Delhi, India, India
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Emilee Paran
Colleague at Canapuff Portugal
Pasig, National Capital Region, Philippines, Philippines
View →
MB
Marie-Hélène Briand-L.
Colleague at Canapuff Portugal
St-Lin, Quebec, Canada, Canada
View →
JR
Jean Ribeiro
Colleague at Canapuff Portugal
São Paulo, São Paulo, Brazil, Brazil
View →
RD
Rounak Debnath
Colleague at Canapuff Portugal
Kolkata, West Bengal, India, India
View →
RK
Ramnik Kaur
Colleague at Canapuff Portugal
Rochester, New York Metropolitan Area, United States
View →
DL
Duy Le
Colleague at Canapuff Portugal
Vietnam, Viet Nam
View →
EK
Elena Kalcheva
Colleague at Canapuff Portugal
Sofia, Sofia City, Bulgaria, Bulgaria
View →
ET
Eddie Torrez
Colleague at Canapuff Portugal
Las Cruces, New Mexico, United States, United States
View →
BF
Bruno Floresta
Colleague at Canapuff Portugal
São Paulo, Brazil, Brazil
View →
SB
Sunil Bisht
Colleague at Canapuff Portugal
Delhi, India, India
View →
4 education records
Felipe Moreira education
Graduação, History
Pós-Graduação, Escrita De Ficção
Pós-Graduação, Metodologia Do Ensino De História E Geografia
Pós-Graduação, História, Narrativas E Identidades
FAQ
Frequently asked questions about Felipe Moreira
Quick answers generated from the profile data available on this page.
What company does Felipe Moreira work for?
Felipe Moreira works for Canapuff Portugal.
What is Felipe Moreira's role at Canapuff Portugal?
Felipe Moreira is listed as Regional Manager at Canapuff Portugal.
Where is Felipe Moreira based?
Felipe Moreira is based in Porto, Porto, Portugal while working with Canapuff Portugal.
What companies has Felipe Moreira worked for?
Felipe Moreira has worked for Canapuff Portugal, Concentrix, Randstad, Plus Aprendizagens, and Colégio Olimpo - Asa Sul.
Who are Felipe Moreira's colleagues at Canapuff Portugal?
Felipe Moreira's colleagues at Canapuff Portugal include Emilee Paran, Marie-Hélène Briand-L., Jean Ribeiro, Rounak Debnath, and Ramnik Kaur.
How can I contact Felipe Moreira?
You can use AeroLeads to view verified contact signals for Felipe Moreira at Canapuff Portugal, including work email, phone, and LinkedIn data when available.
What schools did Felipe Moreira attend?
Felipe Moreira holds Graduação, History from Universidade De Brasília.
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