Felipe Armel Dias Da Silva Email and Phone Number
Felipe Armel Dias Da Silva work email
- Valid
- Valid
- Valid
- Valid
Felipe Armel Dias Da Silva personal email
Felipe Armel Dias Da Silva phone numbers
Graduated in Chemical Engineering from Oswaldo Cruz College, this experience made me realize the importance of combining my technical background with a strategic perspective of the business world.To achieve this goal, in December 2017, I completed my MBA in Corporate Strategy from BSP-SP, a step that led me to hold positions of increasing responsibility, from operations management to operations direction.The transition to Renault Brazil marked a moment of great professional development, as I took the lead on projects crucial for defining product and service prices.After my experience at Renault, I joined the iFood team. Under my management, teams focused on optimizing critical processes such as delivery times, order grouping, and route efficiency.During 6 years as Director of Operations, I contributed to structuring the company through various growth phases, relying on the collaboration of highly competent individuals to expand hiring and the company's logistics.In this process, iFood went from 800 employees to 6,000 employees, allowing us to increase our logistics from 800,000 orders to 30 million orders. Through the creation and organization of teams, clear goals and strategies were defined to achieve them.These efforts resulted in a significant increase in customer satisfaction and over 40% growth in annual revenue for two consecutive years and one quarter.These experiences have allowed me to develop fundamental competencies that now define me as a professional and speaker: leadership, strategic vision, effective team management, and specialization in S&OP processes.
Wehandle
View- Website:
- wehandle.com.br
- Employees:
- 7
-
Head De OperaçõesWehandle May 2024 - PresentCampinas, São Paulo, Brasil
-
Director Of OperationsIfood Nov 2018 - Mar 2024Osasco, São Paulo, Brasil- Responsible for service level in operations, including process definition and project management for SLA improvement.- Managed Regional Analysis and Operations teams (Live and Non-Live) in LATAM (Mexico and Colombia), focusing on logistics efficiency and best practices.- Sustained the S&OP process, achieving critical KPIs such as maximum occupancy and number of orders per route.- Defined business rules to balance supply and demand.- Managed and structured the fleet planning team (Supply Balance), optimizing the mix between logistics operators and freelancers.- Led the modeling team (Data Scientists), with projects in global ETA and demand forecasting using machine learning.- Managed pricing teams, determining remuneration policies and promotions to attract delivery partners.- Managed Live Ops cities teams, monitoring real-time operations and acting in areas at risk of delay.- Structured the logistics efficiency team, evaluating demand control tools and focusing on orders with offline payment.- These initiatives elevated the SLA from 85% to 94% and reduced the cost per order. -
Head De Operações - Logistica 1P RestaurantesIfood Apr 2021 - May 2022Osasco, São Paulo, Brasil
-
Gerente De Operações - Regional Ops, Service Level E Melhoria ContinuaIfood Nov 2018 - Apr 2021Osasco
-
Manager Of Digital Leads Factory (Lead Management) And Customer SuccessRenault Group Jan 2018 - Nov 2018- Implemented a new contact flow with consumers through digital platforms and integrated systems, aiming to increase lead conversion rates.- Managed the customer service and development team, reporting directly to Renault's Digital department, with a total of 12 subordinates.- Built a new customer and prospect interaction process, using data analysis as a central element to optimize operations.- Integrated strategic CRM initiatives and Sales to synchronize demands and improve user satisfaction.- Operated real-time lead management, ensuring high quality and timely response.- Developed a clear and objective methodology for lead evaluation, based on criteria defined by Renault. -
Digital Leads Factory & Customer Success ManagerDiadeis Sgsco Dec 2017 - Nov 2018São Paulo E Região, Brasil -
Manager Of Commercial Planning And OperationsVivareal Nov 2015 - Dec 2017São Paulo Area, Brazil- Responsible for budget and strategies to achieve annual revenue for used products and launches, totaling R$90 million.- Created and managed the operational billing department, and led the project to create the Customer Success department.- Conducted annual pricing of existing and new products in the used segment.- Balanced revenue generated with customer acquisition costs, proposing and leading projects to increase efficiency or optimize processes.- Managed and developed teams of commercial planning for used (7 people), commercial planning for launches (5 people), Quality (7 people), and DBM (14 people).- Developed, communicated, and managed performance indicators.- Defined commercial goals, management reports, incentive campaigns, commissions, and organized sales conventions. -
Coordenador De Planejamento Comercial - Imóveis UsadosVivareal May 2015 - Nov 2015São Paulo Area, Brazil
-
S&Op CoordinatorGrupo Scalina Jan 2010 - Sep 2014Guarulhos- Implemented the S&OP process within the company, coordinating activities and leading meetings to assess process maturity and develop short and long-term S&OP plans.- Served as Master Planner, responsible for MRP, production planning, and inventory management, interfacing with factory PCPs.- Managed the GGF project, generating revenue of R$154 million/year and achieving cost reduction of R$5.2 million by August 2014.- Reported directly to the Supply Chain director and managed three direct subordinates.- Responsible for managing KPIs related to the Supply Chain area. -
Market Intelligence CoordinatorGrupo Scalina Dec 2008 - Dec 2009Guarulhos- Established the area within the company, setting up management reports, calculating sales margins, monitoring promotion results, and calculating variable compensation for the sales force.- Reported to the executive manager of sales administration and managed two direct subordinates.- Developed dashboards for data visualization and management of relevant KPIs for the area.
-
Supply CoordinatorGrupo Scalina Nov 2007 - Dec 2008Guarulhos- Programmed and developed strategies for supplying yarns and trimmings for production, through direct purchases, subcontracting, or internal production, based on MRP validation and analysis.- Reported to the Supply Chain director and managed two direct subordinates.
-
Shipping ManagerGrupo Scalina Jan 2007 - Dec 2007Guarulhos- Managed the finished goods warehouse, reporting directly to the Supply Chain director and leading a team of 203 subordinates.- Project Manager for "Entrega Certa" between 2007 and 2008, aiming to improve the company's OTIF (On-Time In-Full).- Managed the department's budget.
-
Process AnalystGrupo Scalina Jan 2006 - Dec 2006Guarulhos- Acted as a multiplier of the GPO methodology (PDCA, budget) within the company, supporting managers in goal setting and action plans.- Prepared reports for operational controls, focusing especially on efficiency and OEE (Overall Equipment Effectiveness).- Responsible for a supplier selection project and evaluating the economic viability of implementing an automation system in the dyeing department.- Key user in the implementation of the ERP LN Infor.
-
Quimico(Vitalabor Cosméticos) Aug 2005 - Jan 2006- Gestão do processo de fabricação dos produtos e controle de qualidade e aprovação dos mesmos para envase. - Planejamento das matérias primas envolvidas no processo de produção etratamento de água.- Gestão junto aos órgãos oficiais (Exército, Polícia Federal e Polícia Civil) da aquisição de materiais controlados. - Experiência na formulação de produtos.
-
Manufacturing SupervisorPierre Alexander Cosméticos Aug 2003 - Aug 2005Diadema- Responsible for a team of 10 direct subordinates, divided between product manipulation activities and raw material warehouse management.- Planning machine occupancy and raw material allocation.- Key user in the implementation of the Logix system for the manufacturing module. -
Quality Management CoordinatorResinor Resinas Sintéticas Do Nordeste May 2002 - Aug 2003Mauá- Coordinated the operation and all routine quality system activities according to ISO 9001, including migrating the system to the 2001 version.- Represented senior management in industry committees.
-
Estágio Em Engenharia QuímicaEssencis Soluções Ambientais Nov 2001 - May 2002São Paulo- Reporte direto ao superintendente de novos negócios, identificando oportunidades, estabelecendo cálculos de viabilidade econômica e montando o Business Plan. -
Inspetor De QualidadeNycomed Jul 2000 - Nov 2001Diadema- Experiência gerencial como responsável pelo terceiro turno durante a produção extra para mudança de planta de Diadema para Jaguariúna. -
Production OperatorSanofi-Aventis Jul 1998 - Jun 2000Suzano- Handling pharmaceutical solids, including granulation, compression, and encapsulation, maintaining strict control of the product in process.- Developed over 100 standard operating procedures.- Participated in preventive maintenance processes and department projects. -
Estágio Técnico Em QuímicaSanofi-Aventis Feb 1998 - Jun 1998Suzano
Felipe Armel Dias Da Silva Skills
Felipe Armel Dias Da Silva Education Details
-
Business Administration, And Marketing -
Chemical Engineering
Frequently Asked Questions about Felipe Armel Dias Da Silva
What company does Felipe Armel Dias Da Silva work for?
Felipe Armel Dias Da Silva works for Wehandle
What is Felipe Armel Dias Da Silva's role at the current company?
Felipe Armel Dias Da Silva's current role is Specialist in Operations and Strategy | S&OP | Commercial Planning | Speaker.
What is Felipe Armel Dias Da Silva's email address?
Felipe Armel Dias Da Silva's email address is fe****@****eis.com
What is Felipe Armel Dias Da Silva's direct phone number?
Felipe Armel Dias Da Silva's direct phone number is +5511867*****
What schools did Felipe Armel Dias Da Silva attend?
Felipe Armel Dias Da Silva attended Bsp - Business School São Paulo, Faculdades Oswaldo Cruz.
What are some of Felipe Armel Dias Da Silva's interests?
Felipe Armel Dias Da Silva has interest in Inteligencia De Mercado, Gestão De Demanda, Planejamento Comercial, Mrp, Planejamento Estratégico, S&op, Gestão De Projetos.
What skills is Felipe Armel Dias Da Silva known for?
Felipe Armel Dias Da Silva has skills like Microsoft Excel, Business Planning, Dos, Planejamento Empresarial, Sistemas Operacionais, Indicadores Chave De Desempenho, 5s, Erp, Negotiation, Supply Chain Management, Microsoft Office, Strategic Planning.
Who are Felipe Armel Dias Da Silva's colleagues?
Felipe Armel Dias Da Silva's colleagues are Caio Castilho, Letícia Nascimento, Joice .., Brendon Patrik, Isabella Campos, Eduarda Santos De Castro, Bruna Merini.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial