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Felipe De Melo Email & Phone Number

Support Analyst | SDR | Front-End Developer at Falavinha Next
Location: Curitiba, Paraná, Brazil 8 work roles 3 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Support Analyst | SDR | Front-End Developer
Location
Curitiba, Paraná, Brazil
Company size

Who is Felipe De Melo? Overview

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Quick answer

Felipe De Melo is listed as Support Analyst | SDR | Front-End Developer at Falavinha Next, a company with 22 employees, based in Curitiba, Paraná, Brazil. AeroLeads shows a matched LinkedIn profile for Felipe De Melo.

Felipe De Melo previously worked as Sales Development Representative (SDR) at Falavinha Next and Analista de Suporte N2 at Cactus Corporation. Felipe De Melo holds Bacharel Em Administração, Negócios E Marketing from Estácio.

Company email context

Email format at Falavinha Next

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Falavinha Next

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Profile bio

About Felipe De Melo

Persistent, creative and self-taught, with experience in security, leading and developing operational teams. In the administrative area, I worked as a Business Analyst at a Fintech, learning in practice about customer delight, remote support, KPI's, CRM, projects and administrative routines, falling in love with the startup atmosphere. I have routine knowledge in Proptech and I interned in a retail E-commerce. Currently studying Systems Analysis and Development.🗣️ Contact via email or WhatsApp:✉️ felipedemeloab@gmail.com☎️ WhatsApp (21) 96637-5165

Current workplace

Felipe De Melo's current company

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Falavinha Next
Falavinha Next
Support Analyst | SDR | Front-End Developer
curitiba, parana, brazil
Employees
22
AeroLeads page
8 roles

Felipe De Melo work experience

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Sales Development Representative (Sdr)

Current

Curitiba, Paraná, Brasil

  • Agendar visitas para o departamento de vendas através das oportunidades pelos canais, (e-mail, whatsapp ou telefone);
  • Cumprir metas de agendamento de visitas;
  • Garantir a qualidade da informação dada aos prospects para melhor conversão das abordagens em visitas e consequentemente ajudar na conversão a vendas;
  • Manter leads e informações atualizadas no sistema;
  • Gestão de Pipeline;
  • Realizar follows ups nas contas;
Jul 2024 - Present

Analista De Suporte N2

Minas Gerais, Brasil

  • Fornecimento de suporte aos usuários via chat utilizando a ferramenta Zendesk (anteriormente Livechat).
  • Gestão eficiente de ferramentas de Back Office.
  • Gerenciamento e abertura de protocolos de chamados por meio da plataforma Jira.
  • Análise de atendimento e resolução de questões relacionadas a usuários de jogos online.
  • Comprometimento com projeto independente relacionado ao bem-estar dos colegas de trabalho, promovendo conscientização sobre a importância da hidratação e do alongamento funcional durante o período de suas atividades.
  • Experiência com documentações utilizando o Confluence.
Jan 2024 - Jul 2024

Analista De Suporte N1

Minas Gerais, Brasil

- Realizava o suporte e atendimento aos usuários de Gambling em primeiro nivel, utilizando ferramentas como Livechat, Jira e Back office.

Dec 2023 - Jan 2024

Business Analyst

Rio De Janeiro, Brasil

💠Multichannel service: telephone, chat, WhatsApp and email;💠Customer Support: clarification of doubts and guidance on using the Problem Solution;💠Directing services to other levels;💠Monitoring open calls, keeping customers informed;💠Recording information in CRM system (SalesForce);💠Use of agile tools such as Trello, Basecamp and Google Drive;💠Monitoring.

Nov 2021 - Nov 2022

Security Agent

Rio De Janeiro, Rio De Janeiro, Brasil

💠Customer service when using services.💠 Firefighter (providing first aid and fire fighting)💠 Preventive, corrective and, when necessary, repressive actions at Metro facilities (stations, trains and terminals), ensuring the safety of users, assets and the operating system; restricting the actions of offenders;💠 Conference on station operational equipment💠.

Feb 2019 - Nov 2021

Operation Assistant

Rio De Janeiro

➡️Challenge: Auxiliary of Rio de Janeiro Subway routines, Customer Service, MetrôRio Product Usage Facilitator

Aug 2018 - Feb 2019

Cable - Combat Engineering

Rio De Janeiro

💠INFORMATION TECHNOLOGY ASSISTANT:- Assist in the installation of internet network cabling;- Assembly and maintenance of computers;- Support for software queries;- Support users, workstations and systems remotely, by telephone or on site;- Installation and configure software and hardware;- Guidance to users on the specifications and commands required to.

Apr 2013 - Mar 2018
Team & coworkers

Colleagues at Falavinha Next

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3 education records

Felipe De Melo education

Bacharel Em Administração, Negócios E Marketing

Activities and Societies: Estágio como Analista de E-commerce e Marketing Digital no Varejo Durante a graduação foquei no aprendizado de.

Empreendedorismo, Negócios E Startups, 9.7

Activities and Societies: Desenvolvi um projeto pessoal de autoestima feminina atraves da fotografia O curso abordou os seguintes itens: •.

Licenciatura, História, Incompleto - 7º Semestre

Activities and Societies: • Participação de apoio ao DPHCEx - Diretoria do Patrimônio Histórico e Cultural do Exercito na Reestruturação.

FAQ

Frequently asked questions about Felipe De Melo

Quick answers generated from the profile data available on this page.

What company does Felipe De Melo work for?

Felipe De Melo works for Falavinha Next.

What is Felipe De Melo's role at Falavinha Next?

Felipe De Melo is listed as Support Analyst | SDR | Front-End Developer at Falavinha Next.

Where is Felipe De Melo based?

Felipe De Melo is based in Curitiba, Paraná, Brazil while working with Falavinha Next.

What companies has Felipe De Melo worked for?

Felipe De Melo has worked for Falavinha Next, Cactus Corporation, Stone Pagamentos S/A, Metrôrio, and Brazilian Army.

Who are Felipe De Melo's colleagues at Falavinha Next?

Felipe De Melo's colleagues at Falavinha Next include Priscila Lowen, Jaíne Santos, Alexandre Marchiori Cruz, Taciele Kania, and Karla Soares.

How can I contact Felipe De Melo?

You can use AeroLeads to view verified contact signals for Felipe De Melo at Falavinha Next, including work email, phone, and LinkedIn data when available.

What schools did Felipe De Melo attend?

Felipe De Melo holds Bacharel Em Administração, Negócios E Marketing from Estácio.

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