Felipe Borja Rivero Email & Phone Number

Leipzig, Saxony, Germany

The Maintenance Management Software for ManufacturersZeltask empowers maintenance and general service teams to streamline operations, increasing efficiency and productivity by centrally managing critical maintenance tasks.In minutes, Zeltask allows you to organise requests, work orders, preventive maintenance, assets and inventories with a simple, mobile-accessible SaaS tool that eliminates reliance on outdated or manual systems.By automating processes and providing real-time reporting, Zeltask improves data-driven decision making, reduces downtime and operational costs. With implementation in days, not months, it facilitates technology adoption, delivering immediate value to teams that need to do more with less.

Leipzig, Saxony, Germany

• Successfully promoted to UX Designer after 6 months of Trainee.• Efficiently contributed to the refactoring of a legacy product, leading to a successful rollout.• Planning and conducting research activities, like user testing and interviews with users.• Generating requirements for Product Owner, and ultimately documenting them and curating tickets for developers.• Contribution to the improvement of the design system, including component and token optimisation and documentation.

Leipzig, Saxony, Germany

Germany

• Designing and implementing the company's SEO strategy including Technical SEO.• Assisting with the planification and development of content for the corporate website and newsletter.• Copywriting and setting up e-mail campaigns and automatization in Mailchimp.• Responsible for coordinating with service providers, digital and design agency.• Implementation and setting up of Google Tag Manager, data visualization in Data Studio, and reporting metrics from Google Analytics.

Santiago Metropolitan Region, Chile

(Meanwhile relocating period in Germany)• Closing sales leads from LATAM markets, reporting directly to the business owner.• Onboard new leads and prepare documentation to ensure a smooth transition to the experience abroad.

Santiago Metropolitan Region, Chile

• Develop, implement, and apply control systems aimed at maximising sales and profitability, while systematically evaluating the performance of 20 convenience stores.• 6.1% over Sales Plan 2018; 14% over SSS (Same Store Sale 2017); 3% over Royalty required.• Successfully planning and executing the opening of 5 stores, coordinating with internal teams, service and product providers.

Santiago

• Responsible for the planning, negotiate and purchase of operational supplies in different product categories for the daily use of distribution center and 47 stores around Chile. • Preparation of consumption reports and stock control of supplies. • Manage international and national courier services; carry out internal projects and supplier tenders.

Master Of Business Administration - Mba, Business Administration And Management, General, 1.5, On A Scale 1 (Highest) To 6 (Lowest)

A program especially focused on providing theoretical knowledge and practical experience in SME management and promotion. Master's thesis.

Full-Stack Web & App Development Bootcamp, Software Development

Diploma Of Education, Ux Design, Pass (Overall Percentage Score 85%)

Professional Diploma in UX Design credit-rated by Glasgow Caledonian University.

Bachelor Of Business Administration - Bba, Marketing