• I streamlined the sales outreach process by implementing automation through the N8N platform, targeting our qualified leads. This strategy led to a remarkable 15% increase in monthly sales, marking a historic milestone in the company's performance. My focus on enhancing operational efficiency and informed decision-making has proven pivotal in achieving these outstanding results.• Through data analysis, I strategically determined the optimal legal team composition required by the company to represent us in hearings. This involved precisely defining the team size needed for morning, afternoon, and virtual sessions, along with the percentage of team members that should be full-time hires versus hourly contracts. As a result of these data-driven decisions, we achieved a remarkable 30% monthly cost reduction.• I spearheaded the creation of initial dashboards tailored for the operations, sales, payments, and legal design teams. These dashboards enabled comprehensive tracking of distinct Key Results (KRs) within each department, facilitating a data-driven approach to monitor employee performance and departmental metrics. By establishing these dashboards, we empowered teams to make informed decisions, fostering a culture of accountability and continuous improvement across the organization.

Responsibilities:• Manage the link activities between the e-commerce and the operation, designing the flow of activities that allow the delivery of the elements of the operation to the rappitenderos.• Lead the process of supplying operational elements to rappitenderos, through team coordination and data analysis.• Analyze the data and metrics related to the elements of the operation to obtain important insights for the business, optimization of elements and fulfillment of commercial objectives.Achievements:• I increased the delivery of cards to rappitenderos by 25% through the implementation of a process of indications made together with the product area in the Soy Rappi application.• I managed to increase delivery by 10% of RappiBags, which impacted the increase in conversions to first order by 7%.• Standardize the negotiation process of the elements of the operation that generated savings of 8%, which is equivalent to 120,000 USD per year.

Responsibilities:• Lead negotiations with product transportation providers nationwide through data analysis of supply processes and the commercial needs of the brand.• Manage the product transportation negotiation process, through the analysis of logistics and operational information, identifying gaps and efficiencies at the different levels of transportation.• Analyze logistics and supply activities in order to generate savings and efficiencies in the product distribution process nationwide.Achievements:• I generated a 10% saving in product transportation expenses through a negotiation with the 3 major logistics service providers nationwide.• I achieved an efficiency of 83% in the operation of the management of transport providers, eliminating communication gaps and increasing the level of service.• Design and execute an efficiency plan in the maintenance of product transport vehicles that saved 32% of the budget allocated for this purpose.

• Lead the maintenance negotiations of metrology devices at a national level through the analysis of the needs of the operation and the offers of the suppliers.• Analyze the costs and budgets of the services performed in the production plants in order to generate projects that would allow savings in the operation and maintenance budgets.Achievements:• I led the design and execution of the "Toderos" project, which modified the way of requesting operational services from the plants, which generated savings of 25%.• I generated efficiencies in service request times at the plants, through the design of the “Toderos” project.