Felipe Rio

Felipe Rio Email and Phone Number

Corporate IT Coordinator @ Blanver
São Paulo, Brazil
Felipe Rio's Location
São Paulo, Brazil, Brazil
Felipe Rio's Contact Details

Felipe Rio personal email

n/a
About Felipe Rio

With over 15 years of experience in the IT domain, I have worked with large global corporations, primarily in the pharmaceutical industry. My career has spanned a variety of projects, transitioning from IT Infrastructure to Business Partner roles. This journey has allowed me to immerse myself in diverse working cultures, having been employed by TCS (Tata Consultancy), Ernst & Young, and Novo Nordisk. Additionally, I possess dual citizenship (Brazil and Portugal), enabling me to work within the EU.Solid international experience further enriched by having reported to International Operations office in Switzerland and living abroad as an expat, which provided me with valuable insights into different working cultures and adapting communication and working styles for various stakeholders in multicultural settings. My short-term international assignments at Novo Nordisk allowed me to gain new perspectives by working at the headquarters in Denmark and leading the IT department in a developing affiliate in Panama a few years later.My IT Infrastructure background has provided me with extensive experience in systems administration (Windows Server | VMware). As my career progressed, I shifted towards BP roles, acquiring a deeper understanding of various business areas within the Pharma Industry, enabling me to easily translate business needs to technical requirements and to lead projects in CRM, Customer Engagement, GxP Systems, B2B, and Finance. More recently, I worked as the Product Owner for the CRM platform (Salesforce - IQVIA OCE) at Novo Nordisk LATAM, leading an offshore team of developers in India using SAFe Agile Framework and collaborating closely with business owners (Marketing & Events / Sales / Medical) in LATAM Regional Office and its affiliates.I possess an MBA in Business Administration from FGV, a specialization in IT Project Management from USP, and an Associate's degree in Computer Networking from FIAP. Additionally, I have acquired multiple certifications in both technical and soft skills throughout my career.As a native Portuguese speaker, fluent in English and advanced proficiency in Spanish, my international experiences in Denmark and Panama have further refined my language abilities, complementing my routine interactions with diverse global stakeholders.Highlights: IT Business Partner | IT Product Owner | Business and IT Alignment | Customer Engagement | HCP Ecosystem | Multichannel | Pharmaceutical Industry | SAFe Agile Framework | Salesforce Sales Cloud | Salesforce Marketing Cloud | GxP Sys

Felipe Rio's Current Company Details
Blanver

Blanver

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Corporate IT Coordinator
São Paulo, Brazil
Felipe Rio Work Experience Details
  • Blanver
    Corporate It Coordinator
    Blanver
    São Paulo, Brazil
  • Novo Nordisk
    It Product Owner - Latam
    Novo Nordisk Nov 2022 - Apr 2024
    São Paulo, Brazil
    IT Product Owner for the Customer Engagement platform (Salesforce Sales/Marketing Cloud - IQVIA OCE) leading a team of developers overseas (India) and delivering product improvements to multiple business owners across the organization.Close collaboration with LATAM CRM / Multichannel leads, as well as business owners in each affiliate.
  • Novo Nordisk
    Digital, Data And It Business Partner - Central America & Caribbean - Sta
    Novo Nordisk Apr 2022 - Nov 2022
    Panama City, Panamá, Panama
    Assigned to Novo Nordisk office in Panama on a short-term basis, acting as the local IT Lead for this fast growing Business Area in LATAM, which includes over 30 countries in Central America and the Caribbean. My role during this expatriation primarily involved establishing partnerships and fostering relationships with key stakeholders across various business units. Additionally, I laid the groundwork for a mid to long-term Data and Innovation roadmap for the affiliate, addressing local challenges and aligning the affiliate's business needs with the regional strategy.
  • Novo Nordisk
    Commercial It Business Partner - Latam
    Novo Nordisk Sep 2019 - Nov 2022
    São Paulo, Brazil
    As an IT Business Partner in the LATAM Regional Office, I have spearheaded numerous cross-functional projects to support affiliates in Brazil, Mexico, and Colombia. Additionally, I serve as the primary liaison for interactions across various LATAM sectors and with Headquarters. A key project under my leadership was the overhaul of the B2B system in Brazil, where we transitioned from a legacy in-house solution to IQVIA's Pharmaceutical e-Commerce. This move significantly enhanced the sales processes and the technical integration with distributors and pharmacy chains for Novo Nordisk's sales platforms.
  • Novo Nordisk
    It Business Partner
    Novo Nordisk Jan 2018 - Sep 2019
    São Paulo Area, Brazil
  • Novo Nordisk A/S
    It Coordinator
    Novo Nordisk A/S Sep 2013 - Dec 2017
    São Paulo Area, Brazil
    • Responsible for IT Budget and vendors management.• Responsible for local IT projects (NFe invoicing system, GxP systems, Marketing and Sales apps).• IT team leader for eTMS solution (Siebel/Afaria) roll-out project for Brazilian affiliate, including international travel and cooperation with India and HQ.• Local IT PM for e-Detailing tool rollout.
  • Novo Nordisk A/S
    It Governance Business Analyst
    Novo Nordisk A/S Apr 2013 - Oct 2013
    Bagsværd - Denmark
    Expatriation to work in IT Governance area, at Novo Nordisk A/S headquarters in Denmark where I have worked mainly with:• IT Quality Management Report•QA Yearly Configuration Review•Control mapping of all CobiT 4.1 objectives aiming to reduce/mitigate gaps in the HQ IT Quality portal (IT&Q)
  • Novo Nordisk
    It Infrastructure Coordinator
    Novo Nordisk Dec 2011 - Mar 2013
    São Paulo Area, Brazil
    • Responsible for Local IT activities in Brazil, including domain migration from LATAM region to the HQ structure (Denmark), which included cooperation with HQ, among other projects. • Responsible for management of servers within the Brazilian affiliate office.• Responsible for Service Desk/Support activities within the affiliate (~ 250 employees), with three direct reports.
  • Novo Nordisk A/S
    It System Administrator
    Novo Nordisk A/S Nov 2009 - Nov 2011
    São Paulo Area, Brazil
    • Servers and domain consolidation project in Latin America, with a two weeks job rotation in Argentina.• Responsible for management of servers within the Brazilian affiliate office.• Regulatory Affairs/ Pharmacovigilance local systems deployment.
  • Ernst & Young
    It Auditor
    Ernst & Young May 2009 - Nov 2009
    São Paulo Area, Brazil
    •Internal/External Audit Projects, including control tests based on CobiT framework, Control tests required by SOX - Sarbanes Oxley – certification
  • Tata Consultancy Services
    It Support Analyst
    Tata Consultancy Services Sep 2006 - Apr 2009
    São Paulo Area, Brazil
    • Servers’ management on Tamboré and Brasília Delivery Centers.• Domain migration between MS Windows 2003 environments for the main customer in Brazil, including over 500 users and computers.• BCP - Business Continuity Plan - elaboration, implementing contingency solutions in cases where the link with the HQ in India was down.• Internal audit process, in order to ensure compliance to ISO 27001 certification.

Felipe Rio Skills

Windows Server 2003 Windows Xp Professional Vmware Esx Wsus Backup Exec Itil Cobit Vsphere Ms Exchange 2003 Ms Exchange 2007 Iso 20000 Iso 27001 Toeic Windows Server It Service Management Active Directory It Audit Vmware Certified Profession On Vsphere 5 Microsoft Exchange Vmware Governance Network Security Microsoft Sql Server Operating Systems It Management Dns Servers Information Security System Deployment Technical Support Business Analysis Project Management Vendor Management Security Outsourcing Management Business Partner Support Trusted Business Partner

Felipe Rio Education Details

Frequently Asked Questions about Felipe Rio

What company does Felipe Rio work for?

Felipe Rio works for Blanver

What is Felipe Rio's role at the current company?

Felipe Rio's current role is Corporate IT Coordinator.

What is Felipe Rio's email address?

Felipe Rio's email address is fr****@****isk.com

What schools did Felipe Rio attend?

Felipe Rio attended Fgv - Fundação Getulio Vargas, Fundação Getulio Vargas, Fundação Vanzolini, Fiap.

What are some of Felipe Rio's interests?

Felipe Rio has interest in It Risks, It Governance, Education, Server Management, Science And Technology, It Project Management, Animal Welfare.

What skills is Felipe Rio known for?

Felipe Rio has skills like Windows Server 2003, Windows Xp Professional, Vmware Esx, Wsus, Backup Exec, Itil, Cobit, Vsphere, Ms Exchange 2003, Ms Exchange 2007, Iso 20000, Iso 27001.

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