As a leader in my current role, I manage the entire project and opportunity lifecycle for the accounts I work with, from developing technical and commercial proposals to delivering consulting projects. My focus is on ERP, IT strategy, and innovation and digital projects.My work involves business development and establishing relationships with clients, understanding their challenges, and proposing solutions. I assist in identifying new business opportunities and expanding our presence in… Show more As a leader in my current role, I manage the entire project and opportunity lifecycle for the accounts I work with, from developing technical and commercial proposals to delivering consulting projects. My focus is on ERP, IT strategy, and innovation and digital projects.My work involves business development and establishing relationships with clients, understanding their challenges, and proposing solutions. I assist in identifying new business opportunities and expanding our presence in strategic accounts by connecting our clients with the right teams within EY to provide solutions.I also support in the ongoing development of our consultants. Show less

IT Transformation and Solution Delivery Manager in the Rio de Janeiro office, leading multidisciplinary teams and projects in consulting work.Key consulting engagements include:- Development of a Business Case to support the decision-making process for a large shopping center company's ERP, taking into account process adherence, technology risks, and financial investment and costing aspects.- Redesign of the entire value chain and IT architecture for the digitalization of a car… Show more IT Transformation and Solution Delivery Manager in the Rio de Janeiro office, leading multidisciplinary teams and projects in consulting work.Key consulting engagements include:- Development of a Business Case to support the decision-making process for a large shopping center company's ERP, taking into account process adherence, technology risks, and financial investment and costing aspects.- Redesign of the entire value chain and IT architecture for the digitalization of a car rental company.- Development of the Digital & Innovation strategy for a large global pharmaceutical company.- Structuring, implementation, and maintenance of governance and management processes for the implementation of SAP S/4HANA for a large shopping center company.In addition, I was involved in two internal projects at EY:- Knowledge multiplier for the Mercury rollout (SAP S/4HANA ERP) to the region. Conducted training sessions with the Consulting team's managers and senior managers on the new processes, methodologies, and tools.- Member of the team that developed the strategy and roadmap for integrating the LAS region (Latin America South - Brazil, Argentina, Chile, Uruguay, and Paraguay). Show less

As a senior consultant, I served as the field leader for IT strategy consulting projects.My key accomplishments include:- Leading the development of strategic plans and IT roadmaps.- Developing business cases to analyze the impact of technology in M&A scenarios, make or buy decisions, software selection, and outsourcing models for data centers and service desks.- Mapping, modeling, implementing, and improving ITSM (IT Service Management) processes, including portfolio… Show more As a senior consultant, I served as the field leader for IT strategy consulting projects.My key accomplishments include:- Leading the development of strategic plans and IT roadmaps.- Developing business cases to analyze the impact of technology in M&A scenarios, make or buy decisions, software selection, and outsourcing models for data centers and service desks.- Mapping, modeling, implementing, and improving ITSM (IT Service Management) processes, including portfolio management, financial showback, supplier management, knowledge management, change management, release and deployment, validation and testing, problem management, incident management, and service request management.- Assessing the maturity and capability of IT processes using COBIT.- Designing organizational structures and sizing for IT. Show less

IT strategy project specialist consultant.

IT Service Analyst (ITIL - Service Owner) at Petrobras for corporate services such as remote access for employees (~20k users), suppliers (150 companies) and internet access (~120k users). Responsible for service process design and management; Ensuring compliance of services with IT governance; Mediating between infrastructure, telecommunications, business relationship and service desk areas in crisis situations; and Facilitating related projects.

Change Management Analyst (ITIL - Change Management) at Petrobras within the scope of corporate IT services such as email, remote access, internet, video conferencing, operational security, network directories and Windows network. Responsible for controlling analysis and approvals of changes within the IT governance criteria; and development of applications on MS-Access and MS-Excel platform (VBA and SQL) for generating reports and automating routines.

Mapping of functional requirements with logistics area users at Shell in Brazil and development of applications on MS-Access platforms (VBA, SQL) for generating indicators, reports, and automation of calculations and processes.