Felipe Haisi Email & Phone Number

New York, Ny, Us

Edison, New Jersey, United States

Global Account Manager for FMCG/CPG accounts. Responsible for overseeing the client's existing business across multiple regions and LOBs. Main deliverables are maintain, drive YOY growth and service improvement for accounts that have a high potential and share similar values to GEODIS. Helping global customers to achieve optimization, digitalization and sustainability.

United States

Account director for Global and Regional accounts that generate above $1M gross profit per year.Responsible for delivering year over year growth and making sure the accounts are succeeding acrossthe different products and lines of businesses. Responsible for bridging customer needs andrequirements with the solutions provided by Geodis, targeting improvement, productivity and growthwithin a portfolio of 14 automotive and industrial accounts in the Americas.

Account manager for Global and Regional accounts responsible for delivering year over year growth,through development, cross-selling and productivity development initiatives. Responsible for leveragingresources and advocating on behalf of the customer focusing on operational excellence and revenueincrease.

Charleston, South Carolina, United States

Responsible for implementing and managing automotive accounts on the freight forwarding division. Onthis role I had a team of 5 direct reports executing air, ocean and road transportation from EDI bookingsup to the last mile delivery. Implemented the inbound flows for a new OEM plant in Charleston, SC.Heavily involved on daily routines, escalations, KPI management and continuous improvement activities.

Responsible for financial and volume development on the trade between United States and Brazil. Onthis role I was responsible for driving new business, existing accounts and product development acrossthe trade. Activities included were business prospection, identifying and targeting top customers, jointsales call in Brazil and in America, workshops for clients and internal clients to mitigate culturaldifferences and improve logistics performance, active engagement on tender management strategy,execution and product development.

Curitiba E Região, Brasil

Responsible for managing a team of 16 people in Curitiba, Brazil. On this role I was able to be involvedon all aspects of the business. The branch manager position was a great opportunity for involvement ontopics that other freight forwarding positions do not require. I was able to work on aspects such as profitand loss management, business development, global strategy execution, develop and retention ofprofessional, involvement with diverse vertical markets, SOP, training, and execution of humanresources strategies, keeping the office financially healthy, key performance management (KPI), monthlyreview of CRM (active pipeline, targets, activities), report analysis, budget management and execution,etc. I had the opportunity to manage the construction of a new office making sure global standards werebeing followed.

Brasil

Responsible for financial and volume development on the trade between Brazil and Germany. On thisrole I was responsible for driving new business, existing accounts and product development across thetrade. Activities included were business prospection, identifying and targeting top customers, joint salescall in Brazil and Germany, workshops for clients and internal clients to mitigate cultural differences andimprove logistics performance, active engagement on tender management strategy, execution andproduct development

Curitiba E Região, Brasil

Responsible for bringing new business covering two states in Brazil (Parana and Santa Catarina).On this role I was able to be a hunter and dedicate my time 100% to new business prospection.The role gave me the opportunity to perform activities such as new business prospection, identifyingand targeting top customers, quotation and cost elaboration, direct contact with truck service providers,execution of business development strategy, minimum of 480 sales call per year, cold calling clients,client platform targeting.

Curitiba E Região, Brasil

Responsible for coordinating air import and export shipments from creation up to invoicing.On this role I was able to learn how to operate air shipments and develop my customer service skills.Activities involved were execution of Air Import/Export files, incoterms knowledge, support new andexisting clients, pricing, complete documental expertise on international trade, cost analysis andcustomer service.