As a territory Account Executive, my role involves prospecting, setting appointments, and closing potential business with new and existing T-Mobile customers within a set number of zip codes. Territories assigned include Austin, Dripping Springs, Marble Falls, Llano, and other surrounding areas. Monthly quota is met by creating optimal solutions for businesses including wireless services, IoT solutions, MDM, and more. Creating relationships with business executives and the community in general.

Supported SMB sales team by prospecting, setting appointments and closing business for companies with 1-999 employees. Presented a wide portfolio of solutions to business executives ranging from wireless services, IoT solutions, MDM, and more. Monthly sales went towards helping the team achieve its overall quota.

In this position continuing strong sales habits and results is key, while helping lead staff to achieve personal and team success.Responsibilities include:- Maintain strong operational excellence in the store, working along with the store RSM to run the store at maximum efficiency. This included merchandising for the store through MyMerch, keeping inventory levels in check and in order, following up and reviewing all paperwork kept for store records, and more. - Displaying leadership skills by helping staff achieve personal sales goals in Gross Profit, Accessories, Activations, and high SME scores, while fostering a fun yet customer obssessed mentality in the store

As a Mobile Expert, my primary goal was to provide the highest customer service experience while selling to new/existing customers. Responsibilities and achievements included:- Hitting monthly sales metrics, which means consistent #1 finishes on the monthly sales charts. This is measured by total Gross Profit, Accessory Sales, Activations, Upgrades, and more. Over the time that I have worked at this location, I have achieved over $150k in Gross Profit for the company, which is considered a large milestone for any employee.- Providing the Magenta Glove Experience, which is T-Mobile's standard of excellence in customer service. Surveys that are given to customers after interactions at the store are scored by what is called "SME" which stands for Survey for Mobile Expert. I ranked 2nd out of all employees in our 3rd party company, The Mobile Source, for the highest customer satisfaction or "SME" reviews for all of 2020. - Being a team player and looking for the best interest of my coworkers, as a lot of the monthly metrics affects the store as a whole. This special environment provided the opportunity to grow and learn how to work as a team and move forward together.

Assigned to a group of four other research associates to help a local company named AMET develop their social media marketing strategy. My official role within this project was the Communications Liaison, which gave me the responsibility to work and communicate directly alongside AMET and subsequently relay any necessary information from AMET to my team. We worked on several different deliverables for the client to improve their social media network & marketing presence. They are as follows:- Developing press releases for company products and services, which involved creating a marketing strategy to showcase their services to help increase their customer base. - Creating a LinkedIn strategy for the company to become efficient on the platform in recruiting new customers and spreading awareness. This was done through analyzing and implementing post times and creating specific content to improve page traffic and interactions - Preparing presentations and brochures for AMET to present at trade shows which helped improve the company’s available sales tools. These presentations were created with a marketing emphasis on improving brand image and awareness, in preparation to be presented to companies in industries such as Oil, Gas, Aviation, Aerospace, and more.