Felipe Gomes Email & Phone Number

São Paulo, Brazil

Develop and maintain strong relationships with key clients (acquires, subacquires, distribuitors and partners);Develop a strategic and comprehensive business plan with deeply understanding the clients' needs, objectives, and challenges;Manage enterprise account(s) and work collaboratively with all parties to attend customer needs;Collaborate with Marketing to develop plans for the accounts, including seminars, campaigns and roadmap sessions;Hardware and Software Cross-selling and up-selling;Directly involved with: Pricing, Marketing, Technical AM, PMO and other internal teams;Salesforce skills.

São Paulo, Brazil

360-degree knowledge of the product, service, and solution portfolio to provide technical support to the sales team, playing a crucial role from pre-sales to post-sales, to close opportunities aligned with the company's strategies.Assistance in creating, parameterizing, and editing technical and commercial proposals.Conducting commercial visits to present the product portfolio.Editing, preparing, and delivering technical and commercial presentations to clients.Cross-area communication and collaboration, overseeing projects, certifications, pricing, and other strategic and commercial processes.Comprehensive understanding of the entire supply chain, from product creation to the moment of sale to the end customer, providing full operational support to sales, partnerships, and the closing of new accounts, as well as maintaining already active ones, all fully aligned with the company's commercial purpose and goals.

São Paulo

Ensure products availability and readiness for both Sales and Bid Management divisions. Responsible to liaise locally and with the Group products roadmap and ad-hocs requests. Interfacing the Group and Bid Management divisions. Fully responsible to manage entire products lifecycle management. Guarantee that standard services and solutions offerings shall be clearly defined, liaised and communicated with the Bid Management divisionEnd-to-end responsibility to prepare “off-the-shelf” offering to Bid Management Division mainly managing, supporting, and launching services and solutions by:Locally implementing the global Services and Solutions offering in order to pursue revenue budgets and targets, supporting Ingenico’s strategy to migrate from traditional HW industry manufacturer to a service and solution-oriented company;Creating business cases and opportunity identification at local level to report to Group specific local market requirements and trendsOwnership of two businesses lines: Services and Solutions;Services and Solutions Portfolios strategic definition with go-no/go empowerment level decision;Coordination with Marketing, Sales, Sales Admin, Finance, Factory, R&S, Test Lab, Headquarters, Bid Management as well as other divisions from Worldline Group to reach semestrial targets;360-degree interactivity with multiple internal and external areas;Services and Solutions Lifecycle Management;Gap Analysis and Benchmarking;Create, Execute and Manage GTM plans which includes but not limited to: Business Model Definition, Price Positioning, Roadmap Management and Product wrap-up. End-to-end Partnership Management: Strategic partnerships creation to enhance/improve company portfolio offering/deployment, Contract Management, Implementation and Management. Technical and Commercial Offers Creation and Standardization, Services and Solutions Training for Sales and Bid Management Departments and customers and Market/regulatory requirement analysis.

São Paulo, Brasil

Supporting business managers and Commercial Director in the process of selling terminals and solutions to the achievement of business goals and sales margins of company. Perform pre-sales activities such as customer presentations, advisory pre-sales, design terminals offering according to customer needs, support the preparation of technical proposals and technical documentation. Contribute with information from the customers, market and competitors in order to help to develop new offers (UP/CROSS Sales). Offer to customers all terminals portfolio. Help to identify new opportunities and update tools with accurate data. The main interface shall be Sales and Product Management divisions.Provide solid support to Sales Managers during meetings and presentations with clients. Prepares effective presentations and demos for clients of our terminals and solutions. Support the closing sales clarifying client questions. Responsible for being constantly close to the client in order to: identify and understand their needs, be a service advisor, propose correct and innovative terminalsPrepare the technical information of every commercial proposal or presentation. Liaise with internal resources to support customers on pre-sales phase. Work with different internal areas to ensure that tasks are on track for sale and coordinate technical and commercial proposal elaboration with all stakeholders.Get feedback from clients, Sales, Development and Technical teams in order to improve proposal elaboration quality and service portfolio.Help to guarantee that terminals are sold according to revenue and gross profit targets.Support on client assessment and due diligence sessions in order to understand current scenario and needs, customize and propose best terminals.Be constantly aware about the advancement of terminals with the Group Product team area.Be aware about payment market information, trends and competitors.

Campinas E Região, Brasil

Works directly with Sales on one or more of the following: develop/partnership proposals for prospective clients, support sales efforts including collateral development, research, and/or meeting preparation and follow-up. Provides strategic support to Sales on phases of the sales cycle including prospect research, preliminary call activities, Request for Proposal (RFP), presentations, prospect visit management, prospect meetings, and/or contracts. Serves as a liaison to develop combined sales strategy with other departments and/or companies and other partners (vendors) involved in the sales process for individual prospects. Manages all sales documentation and deliverables, ensuring accuracy and availability. Provides updates/reports of prospects to Senior Management.

São Paulo E Região, Brasil

Supporting sales team on technical and comercial activities; Developing and managing products and services sales opportunities; Visiting customers to present the solutions and services offered by the company; Supporting account managers to conduct and drive the opportunities on sales chain; Analysing and answering RFI (Request for Information) and RFP (Request for proposal) documents; Developing comercial and management Power BI dashboards for products presentations, proof of concepts and agregated value services.

São Paulo E Região, Brasil

Actuating in consultant, comercial and technical areas. Managing SAM projects for medium and large organisations, implementing and supporting SAM procedures and best practices. Developing new opportunities and supporting comercial team to sell new SAM projects and services. Developing internal procedures and implementing ITIL best practices inside the area. Supporting management leadership activities for brazilian accounts and process.

São Paulo

Managing Software Consultant Projects for customer analysis and implementation, since technical tools seling and implemantation until project deliverables. Performing baseline analysis, documents and service contracts production, software scan inventory, software licensing consultant, deliverable and improvements.

Campinas E Região, Brasil

Brazil focal point for Software Team statistics and indexes management related to operational and license software tracking on Supply Chain Integration and Transformation. Also leading operational and management improvements projects inside the area.Main Activities:- "end to end" knowledge on SW Asset Management process for Software IBM and ISV (Independent Software Vendors);- Leading Operational and management improvements projects;- Country Focal point for Software License and renewal process;- Second level support for software scan tools and process (TAD4D and Big Fix Inventory);- High level knowledge about Software Scans Tools and Processes;- Focal point for documentation processes and activities on Asset Area.

Campinas E Região, Brasil

Responsible for monitoring servers and services solution supports as IBM Tivoli Monitoring (ITM6), Tivoli Configuration Manager (TCM).Designated to electronic inventory focal point management to improve software and license support for servers and desktops.

Campinas E Região, Brasil

Trainee in Configuration Management, being responsible for Configuration Items registers and audit on IBM internal Control tools like Delivery Asset and Configuration Management Tool (DACMT), MAXIMO and others.

Campinas E Região, Brasil

Junior Monitor for Global Accounts (Mainframe)

Master Of Business Administration - Mba, Sales Management

Graduation, Business Management Emphasis Foreign Trade

Activities and Societies: First and Second Tchnology Week - Americana Technology University