Felipe Oñate Silva Email & Phone Number

Santiago, CL

Chile

As an independent consultant specialized in Usability, User Experience (UX) Design, Service Design, and Customer Experience (CX) Design, I provide expert guidance to various organizations to enhance their digital products and overall user satisfaction. With a keen focus on User-Centered Design (UCD) principles, I collaborate closely with my clients to.

Santiago, Santiago Metropolitan Region, Chile

In my role as a Senior UX Designer, I worked under a fixed-term contract to design Transbank's new API Marketplace, built on Microsoft's API Connect platform. During this project, I led the user-centered design process, closely collaborating with various Agile teams within the company to align business objectives and identify user segments, resulting in a.

Región Metropolitana De Santiago, Chile

Responsible for leading UX teams across one of Transbank's clusters. Among my functions is to coordinate the tasks of UX teams within the cells that conform the cluster, so that they are aligned with the business goals and to improve User Experience within Transbank's digital ecosystem.

Región Metropolitana De Santiago, Chile

Responsible for leading the design and UX Team within the Digital Transformation project of the electricity distribution company SAESA S.A. Among my functions are to detect and align the business objectives with the pains and needs of SAESA's users; transfer those requirements to the UX team; and work & coordinate directly with TINET's Development team.

Zaragoza, Aragon, Spain

Responsible for supervising and directing UX Research initiatives, collaborating with teams both internally and externally on a global scale. This includes the planning, execution, and analysis of Usability studies, as well as conducting Exploratory Research. Additionally, providing UX Consultancy services and facilitating UX Training Sessions and.

Santiago, Chile

In my role as Founder and Senior UX/CX Consultant at Diseño.Lateral, I focused on providing a comprehensive range of consulting services in User Experience Design (UX), Service Design, and Customer Experience (CX). My responsibilities encompassed everything from conducting User Experience (UX) research and usability studies to developing tailored training.

Región Metropolitana De Santiago, Chile

As an instructor for the "UX Design Fundamentals" course, I provided comprehensive training in the core principles and methodologies of user experience design. In my role as a freelance UX Instructor for Pixelate, I collaborated closely with clients, such as INACAP's design team, to deliver tailored training sessions that addressed their specific needs and.

Santiago, Santiago Metropolitan Region, Chile

I was engaged in diverse tasks pertaining to Information Architecture, encompassing Interactive Wireframe Development, Interaction Flows, Benchmarks, and Expert Reviews. During my time at Fusiona, I had the privilege to collaborate with clients such as Movistar, Banco de Chile, Vinci Airports (Arturo Merino Benítez International Airport), Gasco.

Santiago, Santiago Metropolitan Region, Chile

Managed the overall administration of the company and led interactive and audiovisual projects. Oversaw the development of specialized services in Digital Communication, 3D Art, Digital Animation, Corporate Identity Design, Multimedia Design, and Web Design, tailoring each project to our clients' strategic needs.

Santiago, Santiago Metropolitan Region, Chile

Maintenance and periodic updating of the University's website, alongside the development of multimedia content in Flash, including image galleries, animated banners, and video players.

Santiago, Santiago Metropolitan Region, Chile

Digitalization of videos and images broadcasted by the TV Station of the Pontifical Catholic University of Chile (Channel 13), followed by the integration of this content onto the diverse websites of the TV channel. Additionally, the development of video podcasts tailored for mobile phones, employing image and video editing software.

Diploma In Data Driven Design, Ux Research

Diploma In Neurolinguistic Coaching, Neurolinguistic Coaching

Double International Certification: - International Association of Coaching-Institutes (ICI) - Human Coaching Network (HCN) Accreditation.

Diploma In Service Design, Service Design

Diploma In Information Architecture & User Experience (Ux), Ia / Ux

Certificate Iv In Screen & Media, 3D Animation & Visual Effects (Vfx)

Certificate IV in Screen & Media (3D Animation and VFX). Dictated at AIE (Academy of Interactive Entertainment). Canberra, ACT, Australia.

English Language Institute (Elicos), Intensive English Course, English

Bachelor'S Degree In Multimedia Communication, Multimedia Design

Major in "Interactive Project Management"