Leader of Teams:- MultiCloud (AWS & GCP);- Cyber Security (Blue & Red Team, IAM, SOC);- Help & Service Desk (Field Services, IT Systems, Support);- Network & Data Center;- Connectivity & Telecom;Main Responsibility:- Reporting directly to the CIO and CTO;- Support: ~600 Employes, ~350 Tickets, 25 KSK, 2 HQ's, 1 DC (Distribuition Center);- Manage contracts from suppliers and infrastructure licenses (term, negotiation, review and signing of contracts);- Monitor the payment flow of companie;- Monitor and prepare reports with KPI's and other indicators;- Project management (Agile or Traditional);- Carry out assessments and recommendations for IT evolution;- Structuring Enterprise Architecture;- Management of teams working on best practices in Telecom management (TEM and MDM);- Governance Management through ITSM tools (Confluence, Jira e Trello);- Monitoring/Observability of the entire environment;- IT budget management;Projects and Results:- Contract Analysis: Reduction of ~6M per year on renegotiated contracts.- Strategic Cloud Migration (AWS to GCP): Strategic cloud migration aims to optimize costs, scalability, and performance.The entire AWS environment was mapped in detail, and dependencies, integrations, and workflows were analyzed. We are currently developing a phased migration plan to minimize risks and ensure continuity of operations during the transition.- Network Architecture 2.0: We structured the new network architecture, where we applied an SDWAN topology, with link upgrades in a new environment with redundancy and dual approach.- Connectivity 2.0: Implement the new access points and configure the new Fortinet monitoring dashboard.

- Lead the telecom team, with a total of 33 employees, 20 direct and 13 indirect through the management of third-party companies that work in this area;- Support: +1000 Stores (Clube[Sam's], Hiper, Market, Super, Express), +200 Pharmacies, +200 Stations, 26 CD's and 4 DC's;- Support for Carrefour Property BUs, Carrefour Franchises, Carrefour Bank and Atacadão;- Monitor the network and environment of 4 DC's (Equinix, Kyndryl, Ascenty and OnPrimeses);- Manage contracts from Network and Telecom suppliers (Mobile and Fixed), as well as infrastructure licenses (term, negotiation, review and signing of contracts);- Monitor the payment flow of Telecom and Network companies;- Monitor and prepare reports with KPI's and other indicators of the Network and Telecom team;- Project management (Agile or Traditional);- Carry out assessments and recommendations for IT evolution;- Structuring Enterprise Architecture;- Implementation of CoE's (Centers of Excellence);- Management of teams working on best practices in Telecom management (TEM and MDM);- Governance Management through ITSM tools (ServiceNow, Jira, Maximus);- Monitoring/Observability of the entire Network environment through tools such as: DataDog, Zabbix, SolaWinds and PRTG;

- Lead the Networks technical team (NOC 24x7, Operations and Projects) and Telecom, managing the internal team and third-party companies that work in this area;- Support: +1200 Burger King and Popeyes stores, 1 HQ and 2 DC's;- Monitoring/Observability of the entire Network environment through tools such as: DataDog, Zabbix and PRTG;- Management of teams working on best practices in Telecom management (TEM and MDM);- Governance Management through ITSM tools (ServiceNow and Jira);- Manage contracts for network suppliers and Telecom operators (negotiation, review and signing of contracts);- Monitor payments from Telecom and Network Support companies;- Prepare reports with KPIs and other indicators for the Network and Telecom team;

Operacional- Governança de TI/Telecom- Gestão de equipes (15 colaboradores diretos)- Gestão de processos operacionais (Operacional e Novos Negócios);- Gestão da Carteira com 22 Clientes (Apoio Comercial, Pos Vendas e Implantação);- Entrega de resultados;- Conhecimento em ferramentas de Gestão (Trello e Agendor);- Apresentação de Book Executivo;- Captação de Talentos e Treinamentos internos;- Gestão T.E.M. e M.D.M (E.M.M's);- Gestão de Outsourcing Impressão e Equipamentos (Monitoria e Faturamento);- Negociação de Contratos (Direta, RFQ, RFI, RFP)

Clientes: CBMM e Idemia do BrasilOperacional- Gestão de equipes e processos operacionais (Operacional e Novos Negócios);- Gestão da Carteira de Clientes (Apoio Comercial, Pos Vendas e Implantação);- Entrega de resultados;- Conhecimento em ferramentas de Gestão (Trello e Agendor);- Apresentação de Book Executivo;- Captação de Talentos e Treinamentos internos;- Gestão T.E.M. e M.D.M (E.M.M's);- Gestão de Outsourcing Impressão e Equipamentos (Monitoria e Faturamento);TI- Gestão de equipes e processos de TI (Desenvolvimento, Infra e Telecom);- Analise e Desenvolvimento PL\SQL (SQL Server e PostgreSQL);- Analise e Desenvolvimento C# ASP.NET, PHP e Python;- Gestão da Infraestrutura (Licenças, Equipamentos e Serviços);- Gestão dos Fornecedores (Licitação e Processo de Compra e Contratação);- Analise de Requisitos (Novos Negócios);- Gestão de Servidores (Cloud, VPS, Dedicados);- Gestão de Hospedagem (cPanel e PLESK)- Gestão de Aplicações (Sistemas Web, API's);- Gestão de Outsoucing de Impressão e Equipamentos (Implantação e Acompanhamento Tecnico);

Projeto: Aché Laboratórios Farmacêuticos & Biosintética- Analise de Contratos, Contas e Tarifas de Telecom;- Analise de Pagamentos;- Processo de Pagamento de Contas de Telecom (Follow-up do Recebimento, Lançamento no E-Commerce e no SAP, Rateio de Custos por Centro de Custo, Analise de Debito em Conta, Prorrogação, Provisionamento, etc);- Interface com os Fornecedores de Serviços e Equipamentos de Telecom (Operadoras, Fabricantes, Suporte Técnico, etc);- Acompanhamento de Vistorias Técnicas dos Fornecedores;- Rollout de Equipamentos (Equipe de Força de Vendas e ADM);- Implementação de Novas Tecnologias;- Analise de Propostas Técnicas e Comerciais (RFP's);- Treinamento e Mapeamento de Processos em Telecom;- Gerir Inventario de Telecom para Força de Vendas e Administrativo.

Projeto: MAN (Grupo Volks)

Projeto: Novartis & Sandoz

- Sale in industrial equipment for network of electric transmission and data: DC Power Solutions (Controllers and Rectifiers low and medium voltage), UPS Solutions (Outdoor and Indoor), Battery Banks (AGM, OPzV, OPzS of 2 or 12 Volts), Converters and Inverters and Others;- Responsible for generating profitable sales that meets territory objectives through meeting and/or exceeding established sales targets;- Cultivate and build strong business relationships with key decision makers;- Manage the complete sales cycle from prospecting through to closing;- Prospecting via phone, e-mail and other medium; follow-up letters/e-mails;- Demonstrating the use of the product to the customer;- Obtain and provide territory information regarding market intelligence and penetration;- Renewal and upsell of client contracts;- Seeking out and forming of strategic partnerships and alliances;- Accurate planning and reporting of all sales related metrics;- Highly developed skills in prospecting, cold calling, objection handling and closing;- Generation of a qualified pipeline for new business and existing clients;- Complete required sales reporting and ensures accurate 90-day, 60-day and 30-dayforecast updated weekly;

- Supervision Process Development Proposal and Analysis of Projects margins;- Preparation of Proposals Process Telecommunication and Security Systems;- Analysis Descriptive Manuals, Technical Documentation and Specification Book;- Definition of Specific Needs and Technology;- Pricing of Opportunity;- Development of Commercial Offer;- Participate in Meetings to Analyze Projects;- Analyze Project With Compliance;- Act with specifications / equipment budgets;- Specifying Engineering Services;- Pre-Sales Support;- Analysis Documentation Project;- Developing Activities Electrical and Electronic Engineering for Completion of Budgets;- Attend meetings to review the projects;- Analyze project with compatibility;- Prospect, Pre and Post Sales;- Meeting Presentation;

- Analise da Evolução de gastos e custo na area de Telecom;- Elaboração de Relatórios Gerenciais e Executivos;- Modulação e Projeção dos gasto referente a demanda e aos projetos;- Apresentação de Resultados;- Imput de informações no banco de dados;- Homologação e apoio no desenvolvimento de sistema voltado para o gerenciamento de contas e inventário;- Apresentação de resultados para o cliente Porto Seguro e Banco Industrial;- Elaboração de estudos de redução e RFP;- Gerenciamento de custos e gastos;- Gerenciamento de equipamentos/inventário;

- Vendas de produtos e serviços voltados ao acesso a internet e aos serviços do portal.- Fidelização do cliente atraves da negociação, sempre visando o interesse X a necessidade X o custo beneficio.