Felipe Rito Email & Phone Number

Tijuana, Baja California, Mexico

Tijuana, Baja California, Mexico

As Director of marketing and sales I’m responsible for bringing new clients onboard, as well as leading the marketing team to generate leads through Facebook Ads, Email, SMS, WhatsApp and Messenger marketing.

Tijuana Area, Mexico

As Marketing Strategist I lead a team of 5 Marketing Project Managers and was responsible for developing the Digital Marketing Strategies for our clients. Most of the clients were e-commerce store owners, and we also handled local businesses and service providers.

Tijuana, Baja California, Mexico

As Marketing Project Manager, I managed 30+ client accounts from businesses in the USA, Canada, UK, and Australia. I coordinated the development of digital marketing campaigns with a team of copywriters, designers and developers.

Tijuana/San Diego Area

Oversee start-up process of new accounts from site selection, building tenant improvements, setting up utilities for production start. Coordinate and manage project tasks to ensure project delivery within client-allotted timeline. Build and maintain strong customer relationship through regular meetings and communications. Liaise between customer and.

Focused on acquiring new business to business technology clients via cold calling, in-person visits, referrals from contacts, networking and extensive follow up. Utilized a CRM to track down old prospects in an attempt to convert to new revenue.Collaborated with marketing team to develop successful marketing strategies.Participated in trade shows, industry.

Oversee and monitor Call Center Agents activities such as cold calling and prospecting. Provide coaching based upon performance.Speak to prospects about the services offered.Track prospect activities in CRM.

Develop results analytics and improvement plans. Interact with other areas in the call center operation.Prepare KPI reports.Call Recording/Evaluation Software Administration/Training.