Felipe Serra Email & Phone Number
@itaubba.com
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Who is Felipe Serra? Overview
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Felipe Serra is listed as Analytics Engineer and Treasury Data Lead at Itau BBA, a company with 5277 employees, based in London, England, United Kingdom. AeroLeads shows a work email signal at itaubba.com and a matched LinkedIn profile for Felipe Serra.
Felipe Serra previously worked as IT Business Liaison / Information Technology Consultant at Itau Bba and Change Management Lead / Digital Transformation at Banco Itaú. Felipe Serra holds Extension In Business Management, Business from University Of Central Florida.
Email format at Itau BBA
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About Felipe Serra
Felipe is a Program/Project Manager with proven track record delivering complex technology and infrastructure projects in Banking and Tech industries. He holds a Bachelor's degree in Information Systems and multiple relevant certifications (COBIT, ITIL).Prior projects include leading the change management effort of a large digital/agile transformation, implementing disaster recovery capabilities, spearheading process improvement efforts and leading governance initiatives to provide visibility to senior executives.In his spare time he loves cycling around London and traveling to other countries, focusing experiencing cultures through its food.
Felipe Serra's current company
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Felipe Serra work experience
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It Business Liaison / Information Technology Consultant
CurrentSingle point of contact between IT and business teams for the London branch, focusing on collaboration with the IT department to ensure teams are aligned to meet overall business goals. Responsibilities include managing infrastructure projects, auditing efforts, vendor management etc.
Change Management Lead / Digital Transformation
Led concept and implementation of team responsible to design and execute strategy of change management to implement a transformational program that affected 7000+ people’s way of work at the biggest bank in south hemisphere. Themes included agile, DevOps, demand management, enterprise architecture etc.
It Governance Coordinator
Led IT Governance team to establish, measure and control ITIL disciplines in its full definitions across multi-functional teams, such as incident, problem and change management leading to several mini projects to improve their performance, ending up first year decreasing nearly 30% incidents reports and rollback changes, as well as 25% of problems due to.
Program Manager Specialist (Leadership Rotational Program)
Selected among 30.000+ applicants for a youth leadership development program focused on banking and technology. Job rotation with mini-projects on several areas, including IT infrastructure and architecture, digital channels, wholesale, treasury and retail banking systems for the first six months.Conducted the implementation of the first SLA contracts.
Network Analyst (Service Management)
Managed a team of Network Operations Center responsible for each one of 30.000+ IT components’ health based on its alerts, dealing with approximately 100+ operational incidents per shift, establishing meticulously every concept of the ITIL methodology aiming better governance of IT environment for a global bank. Established OLAs and SLAs divided by line of.
Senior Support Analyst
Assisted a team of project managers leading a team of 18 to develop and implement tax software solution requested by the government and subject to daily fees if date of implementation was not achieved. Accomplished the migration of all previous fiscal systems to this integrated and brand new, achieving high scores on all tests of data compliance. Achieved.
Colleagues at Itau BBA
Other employees you can reach at itaubba.com. View company contacts for 5277 employees →
Rodrigo Vasone
Colleague at Itau Bba
São Paulo, São Paulo, Brazil, Brazil
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PM
Perla Martinez
Colleague at Itau Bba
Brazil, Brazil
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JR
José Ricardo Rezende Saraiva
Colleague at Itau Bba
São Paulo, São Paulo, Brazil, Brazil
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WS
Wesley Santos
Colleague at Itau Bba
São Paulo, São Paulo, Brazil, Brazil
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CC
Caio Cavalcante Cypriano
Colleague at Itau Bba
Belo Horizonte, Minas Gerais, Brazil, Brazil
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MR
Miguel Roldão
Colleague at Itau Bba
Salvador, Bahia, Brazil, Brazil
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GB
Giovanna Brito Polizeli
Colleague at Itau Bba
São Paulo, Brazil, Brazil
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ME
Maria Estela Campos Ferraz
Colleague at Itau Bba
São Paulo, São Paulo, Brazil, Brazil
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SG
Sebastián Gallardo
Colleague at Itau Bba
Chile, Chile
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CV
Cecilia Venturino
Colleague at Itau Bba
Uruguay, Uruguay
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Felipe Serra education
Extension In Business Management, Business
Bachelor'S Degree, Information Systems, Computer/Information Technology Administration And Management
Frequently asked questions about Felipe Serra
Quick answers generated from the profile data available on this page.
What company does Felipe Serra work for?
Felipe Serra works for Itau BBA.
What is Felipe Serra's role at Itau BBA?
Felipe Serra is listed as Analytics Engineer and Treasury Data Lead at Itau BBA.
What is Felipe Serra's email address?
AeroLeads has found 1 work email signal at @itaubba.com for Felipe Serra at Itau BBA.
Where is Felipe Serra based?
Felipe Serra is based in London, England, United Kingdom while working with Itau BBA.
What companies has Felipe Serra worked for?
Felipe Serra has worked for Itau Bba, Banco Itaú, Itaú Unibanco, The Citco Group Limited, and Walmart.
Who are Felipe Serra's colleagues at Itau BBA?
Felipe Serra's colleagues at Itau BBA include Rodrigo Vasone, Perla Martinez, José Ricardo Rezende Saraiva, Wesley Santos, and Caio Cavalcante Cypriano.
How can I contact Felipe Serra?
You can use AeroLeads to view verified contact signals for Felipe Serra at Itau BBA, including work email, phone, and LinkedIn data when available.
What schools did Felipe Serra attend?
Felipe Serra holds Extension In Business Management, Business from University Of Central Florida.
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