Felipe Vicente Email & Phone Number

Sao Paulo, Brazil

São Paulo, Brazil

I work with event production of various shapes and sizes. From the pre-event to the post-event, set-up, show day, and set-down, in the functions of operational producer, executive, artistic, accreditation, access, validation, and box office.Some of these events are:- Festivals: Loolapalooza, Viiixe festival, Bloco do Silva, Knotfest, Farraial, Primavera Sound, Agrada Gregos, Coala Festival, Cultura Inglesa Festival;- Shows and Parties: Katy Perry, Iron Maden, Simple Plan, Luisa… Show more I work with event production of various shapes and sizes. From the pre-event to the post-event, set-up, show day, and set-down, in the functions of operational producer, executive, artistic, accreditation, access, validation, and box office.Some of these events are:- Festivals: Loolapalooza, Viiixe festival, Bloco do Silva, Knotfest, Farraial, Primavera Sound, Agrada Gregos, Coala Festival, Cultura Inglesa Festival;- Shows and Parties: Katy Perry, Iron Maden, Simple Plan, Luisa Sonsa, Claptone, The Circus, Chama Meu Nome, Mixed by Mixed, Lá Vou Eu, Sempre foi Pagode, K NT XT, Subajovem, Pagode do Chuvisco, VHS, Selvagem, Balburdia, Agrada Gregos, Radiohead, Erausure;- Corporate: São Paulo Fashion Week, NK Store runway show, Natura Embrace, Internship Fair, IBC Event, Mpafre Subway Campaign, NFC, Tik Tok Adwards, Esch Café Cigar. Show less

São Paulo, São Paulo, Brasil

São Paulo, São Paulo, Brazil

- Active prospecting and sale of the company's services; - Analysis, pre-qualification and qualification of potential leads for the product;- Identification and optimization of sales opportunities, increasing the number of customers hiring the platform;- Constant updating of the Hubspot CRM;- Work focused on increasing the numbers and achieving the goals of the area and company as a whole;- Restructuring, analysis, and constant implementation of new sales processes.-… Show more - Active prospecting and sale of the company's services; - Analysis, pre-qualification and qualification of potential leads for the product;- Identification and optimization of sales opportunities, increasing the number of customers hiring the platform;- Constant updating of the Hubspot CRM;- Work focused on increasing the numbers and achieving the goals of the area and company as a whole;- Restructuring, analysis, and constant implementation of new sales processes.- Skills gained: time organization, portfolio organization, active prospecting, pitch creation, cadence flow structuring, buying journey, customer journey, negotiation and persuasion. Show less

Sorocaba, São Paulo, Brazil

- Management of a portfolio of over 50 info-producers of different sizes and niches;- Periodic analysis of the growth and billing of accounts, also analyzing affiliations and their sales;- Regular updating of internal CRM and Sensedata;- Setting up and monitoring product launch and sales strategies for each infoproducer's products;- Ramping up and increasing the infoproducers' revenues, conquering each stage of the company's journey;- Knowledge of Churn Rate, NPS, Customer… Show more - Management of a portfolio of over 50 info-producers of different sizes and niches;- Periodic analysis of the growth and billing of accounts, also analyzing affiliations and their sales;- Regular updating of internal CRM and Sensedata;- Setting up and monitoring product launch and sales strategies for each infoproducer's products;- Ramping up and increasing the infoproducers' revenues, conquering each stage of the company's journey;- Knowledge of Churn Rate, NPS, Customer journey portfolio health metrics, CSAT, CES and purchase journey, OKR, KPI, SLA, upsell, crossell and downsell. Show less

São Paulo, São Paulo, Brazil

- Resolution of any and all administrative cases related to the client's health and health insurance;- Crisis management and resolution of delicate cases related to the member's health;- Intermediation between the client and the health plan;- Prospecting and activation of the client on the platform, as well as activation of the benefit;- Constant updating of the internal CRM;- Fully customer-focused communication in the solution-oriented center;- process analysis and… Show more - Resolution of any and all administrative cases related to the client's health and health insurance;- Crisis management and resolution of delicate cases related to the member's health;- Intermediation between the client and the health plan;- Prospecting and activation of the client on the platform, as well as activation of the benefit;- Constant updating of the internal CRM;- Fully customer-focused communication in the solution-oriented center;- process analysis and approach speech with the customer;- Acquired techniques: CSAT, CES, satisfaction survey, NPS, TPR, SLA, OKR, KPI, crisis management, working in squads, portfolio, solution-oriented and customer-oriented communication in the center. Show less

Master Of Business Administration - Mba, Project Management

Bacherlor, Public Relations