Felippe Cintra Email & Phone Number

State Of São Paulo, Brazil

São Paulo, Brasil

- Create product vision and strategy aligned with company goals and integrated user and stakeholder feedback to outline and prioritize an assertive roadmap aimed at increasing product adoption. - Conduct detailed market research to understand consumer preferences and identify opportunities for product innovation and improvement. - Prioritized features and improvements based on customer impact, strategic alignment, and data analysis. - Product backlog management. - Led the development team composed of software developers, QAs, architects, and tech leads. - Define OKRs based on product strategy and monitoring KPIs to evaluate success. - Work closely with the development team to define product requirements and ensure timely and high-quality product releases. - Triaged product-related issues, complete value and risk analyses, and made trade-off decisions in collaboration with other departments to ensure timely execution of meaningful and stable product improvements. - Developed detailed communications and instructional materials to ensure appropriate project awareness and people readiness.

- Translate stakeholder needs into user stories, technical requirements and acceptance criteria. - Develop and maintain the product backlog, ensuring prioritizations for development teams. - Maintain constant communication with marketing, sales, legal teams to align expectations and priorities. - Develop product vision and strategy based on customer feedback and product requirements.- Participate in all agile ceremonies as planning, daily, sprint review, retrospectives. - Create and maintain product documentation. - Collaborate with our growth and business operation teams to plan and run experiments to learn and optimize our product experiences.Technologies: Jira, Confluence, Power BI, Google Analytics, SQL, Adobe AEM, Android, iOS, JAVA, Vue.js, Firebase, APIs, Microservices, Amazon AWS, Salesforce, payment integrations, reconciliation.

São Paulo, Brasil

- Translate stakeholder needs into user stories, technical requirements and acceptance criteria. - Create, prioritize and refine the product backlog. - Maintain constant communication with marketing, sales, legal teams to align expectations and priorities. - Collect user feedback. - Participate in all agile ceremonies as planning, daily, sprint review, retrospectives. - Create and maintain product documentation. Technologies: Azure, Power BI, Google Analytics, SQL, Android, IOS, JAVA, Javascript, APIs, Microservices.

São Paulo, Brasil

- Experience in leading multifunctional customer service and retention teams. - Facilitador between customer needs and company direction, along with the creation of operational strategies to achieve excellence in service provision. - KPI analysis (Health score, Churn, CAC, LTV, NPS). - Performance assessment and service SLA. - Employees training and development. - Provide user training of our products.

Engenharia Civil

Digital Marketing And Data Science, Information Technology

Língua Inglesa, Http://Www.Atlaslanguageschool.Com

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