Felisa Fitriani Email & Phone Number

Tangerang, Banten, Indonesia

Jakarta, Indonesia

•Handling payment projects from the planning, launching, and operational. Contributed to the business projection, SOP creation, trademarking, market-entry, and feature development processes. •Onboarding new strategic payment partners, created campaign plans and future direction of the payment product in Bukalapak platform•Bridging the partnership of Bukalapak subsidiaries with payment partners to help providing payment options in subsidiaries platforms

Greater Jakarta Area, Indonesia

•Building excellent relationships with partners through regular communications and meet-ups•Exploring possible partnership opportunities through promotions and new initiatives•Working with product team in developing new payment channels and foreseeing possible payment problems inside platform’s ecosystem.•Assisting trust & security and legal team in any fraud cases that need banks participation in fund recovery.

•Analyzed payment performance in Bukalapak by checking the growth of transaction, user base and promo performance and gave recommendations on future strategy through past data and researches.•Weekly report on team performance achievement•Quarterly report to business partners

Greater Jakarta Area, Indonesia

•Monthly campaign planning with marketing teams and ensure the campaign run smoothly each month•Analyzing, checking on the onboarding requirement and help in planning the phases, making sure that all of the shops are perfectly fit to be a Shopee Mall Seller. •Examining the quality of sellers that are currently on-process to be Shopee Mall Sellers, checking their performance, and tracking their progress.•Helping in sellers management by planning training curriculum, building materials, planning training event and conducting training for the better development of Shopee Mall Sellers•Conducting research project on competitors

Jabodetabek , Indonesia

Work closely with other lab team mates in various projects and grants. Responsible in helping the head of laboratory in doing research also assisting in subjects related to laboratory field.Grant: Analysis of User Experience (UX) on Health-Tracker Mobile Apps-Leading a team of 3-Writing paper based on previous research by colleague-Making a report on grant progress (the project in general, financial statements)-Progress reporting to the head of the laboratory-Presenting the work on international conference

Jabodetabek , Indonesia

Working as an intern in Pricing Department, the results were needed to help Lazada in deciding its best competitive price among competitors and stay on top of others. I worked on price checking, analysis and quality checking.

Student assistant for one of core subject in Industrial Engineering UI.Tasks include but not limited to do weekly meet-up with group of students to discuss the study materials and grade the tasks and homework.

Jabodetabek , Indonesia

Internship at Mobile Financial Service Division, where TCASH were developed. Helping on micro projects like implementing TCASH on rural areas and certain communities. Also helping to improve the business process by creating various business process flowchart regarding TCASH business process as a whole.

Master Of Science - Msc, Marketing And Business Analysis

Bachelor’S Degree, Industrial Engineering

Activities and Societies: Ikatan Mahasiswa Teknik Industri, Pelepasan Sarjana Baru, Kanban Games, Seminar Pengembangan Wawasan Industri.