Felischa Page, Bs, Phr, Shrm-Cp Email & Phone Number

United States

Bowling Green, Ky

* Provide a high level of HR knowledge and guidance in recommending and carrying out Med Center Health employee relations policies, processes, and practices within assigned service departments. Review and advise on employee corrective actions, demotions, and discharges to ensure compliance with federal and state laws, policies, procedures, and acceptable management practices.* Provide employee assistance and consultation regarding a broad array of topics including but not limited to benefits, employment policies & procedures including laws, regulations and guidelines, onboarding, compensation, and conflict resolution.* Provide guidance and individual consultation to ensure consistent application and regulatory compliance of employee Leave of Absences program, including continuous & intermittent FMLA, Medical, Personal and Military leaves.* Oversight of mandatory health, educational and attendance requirements to ensure compliance and facilitate appropriate counter measures.* Conduct stay and exit interviews to validate and provide leadership an analytic detailing the top reasons reported for Nurse Resignations.

Bowling Green, Kentucky

• Responsible for all Human Resources/Payroll activities for a multi-state recycling manufacturing operation. Stepped into this position as the 1st dedicated Human Resources professional for the organization. Evaluation, streamlining, and consolidation of numerous functions corporate wide was necessary; for example, moving out-of-state corporate office to Bowling Green; develop, standardize and the implementation of on-boarding protocols; implement E-verify and bring I-9 compliant; communicate and initiate HIPAA compliance; develop and distribute Employee Handbook.• Achieved significantly lower Workers Comp premium as a result of pro-active case management yielding significant reduction of LTAs, top down implementation of heightened safety awareness/behaviors, and rate discounts for achieving Certified Drug Free Employer status in both KY and TN.• Implemented online employee benefits enrollment process significantly reducing administrative load while enhancing the employee experience corporate wide. • Secured alternative labor sources while giving back to the community to aid development of the next generation workforce through participation in programs such as Fostering Success, Goodwill Job Junction and internship opportunities with Daymar College and WKU; often utilizing grant funding opportunities.• Curtailed expenses through internal audits as well as various program design and management opportunities such as Safety Shoe, Safety Vision and Vehicle programs.• Utilize technology to ensure processing of all payrolls is complete and timely.• Liaison for Company general insurance policies including review, updates, claims and authorization of payment premiums.

Portland, Tn

• Administered Human Resources activities at the facility focusing on recruitment and retention, on- boarding, safety, compliance, wage/benefit administration and the employee experience.• Achieved 50% turnover reduction and improved employee engagement through impartial resolution of complaints, accessibility and overall working environment.

Bowling Green, Ky

• Governed all Human Resources activities such as employee relations, compliance, organizational policy, on-boarding, training and safety for a 24/7 manufacturing operation.• Won non-ratification of class action employment lawsuit.• Obtained additional revenue through training grants of awards in excess of $100,000.• Maintained adequate staffing levels sourcing multiple workforce avenues (exempt and non-exempt.)• Proficiently converted from outsourced to in-house timekeeping and HRIS systems.• Realized significant reduction in workforce injuries via implementing Dupont STOP Program.

Bowling Green, Ky

• As an onsite resource, ensure compliance and understanding of policies and procedures thru continual communication and fostering effective working relations with management and employees.• Liaison between local and corporate senior management regarding metrics and did-to-day activities.• Responsibilities included local Human Resources, evaluate and streamline processes, participate in employee benefits plan selection, FMLA administration, training and safety, OSHA reporting, payroll, administrative support, grant working, as well as purchasing.

Bowling Green Area, Ky

• Foster business and customer relationships thru effective management of community outreach initiatives such as electrical safety presentations in elementary classrooms, safety fairs, & civic organizations, as well as conduct home grounding systems tests, facilitate Hot Water Heater & Surge Protect Programs, annual cookbook and open house event.• Ensure department maintains within annual budget while promoting positive community image.

Bowling Green Area, Ky

• Buyer / Administrative Assistant. Upon announcement of Chapter 11 filings, duties expanded to assume responsibilities of Plant Buyer inclusive of ordering, process POs/Reqs/RFEs, vendor negotiations in-order to maintain optimum inventory levels, quoting process, and ensure compliance of purchasing policy requirements.• Effectively facilitated HR Generalist responsibilities during an extensive unplanned leave.• Administrative Assistant. Provide support for Plant Manager and Operating; corporate reporting and communication; maintain controlled documents; develop and manage databases, forms, and presentations; coordinate travel and catering arrangements; member of Safety Team; HR Support, Receptionist, Training Specialist, and Buyer; process mail; UPS and FEDEX shipping.