Felisha Burns, Mba Email & Phone Number

Los Angeles, California, United States

• Optimized CEO and Board of Directors communication processes, enhancing efficiency by 30%.
• Proactively identified project challenges, conducted research, collaborated with senior management to draft solution proposals, enhancing decision-making effectiveness.
• Constructed interactive dashboards showcasing project status via key metrics, boosting stakeholder engagement and project comprehension by 35%.
• Orchestrated the first successful Board of Directors out of town meeting, managing logistics for 50+ participants, achieving a 95% satisfaction rate.

California, United States

• Conducted comprehensive data analysis to identify potential risks, effectively implementing mitigation strategies which reduced project delays by 15%.
• Successfully removed developmental roadblocks through proactive problem-solving strategies, ensuring the timely completion of all projects.
• Enhanced employee engagement and satisfaction by 20% through the development and implementation of a comprehensive mobility program in collaboration with cross-functional teams.
• Boosted productivity by 30% and halved system downtime through the streamlining of IT operations using agile methodologies.

El Segundo, California

• Devised and implemented a robust vendor negotiation strategy, leading to an enhanced discount rate of 10% across all contracts, yielding a total financial savings of $75,000.
• Established standardized operating protocols for over 30 distinct processes, thus driving a 30% increase in the availability of onsite resources.
• Streamlined communication plans across multiple departments, resulting in a significant reduction of response time by 35% and fostering improved cross-departmental collaboration.
• Conducted comprehensive training sessions on proper device disposal and recycling, yielding a notable 75% surge in employee participation within the initial month.
• Introduced an iterative feedback loop system to facilitate ongoing improvement of project deliverables, culminating in a 10% decrease in error rates.

Park Ridge, Illinois

• Collaborated on the development and execution of migration strategies, successfully transitioned 10 on-premise applications to a cloud platform without any downtime.
• Coordinated cross-functional teams to refine internal processes, leading to a 15% decrease in client issue resolution time and an increase in overall client satisfaction score to 8.7.
• Established proactive monitoring strategies to preemptively detect and resolve network issues, contributing to a 30% reduction in operational downtime.

• Led comprehensive market research and analysis, unveiling new product opportunities that contributed to a 20% revenue increase from enhanced services.
• Supervised a team of 10 technical professionals, driving the successful execution of 5 substantial renovations and technology implementations for a major orthopedic healthcare organization in Chicago.
• Orchestrated the seamless integration of the EHR system Epic, managing the migration of 500,000 patient records with a 99.9% data accuracy rate, while simultaneously developing client-specific project plans that.

Chicago, Illinois

Chicago, Illinois

Washington, District Of Columbia

Master Of Business Administration - Mba, Business Administration And Management, General

Bsit, Information Technology