Serves on the Leadership Team as a Department Head. Assists the General Manager with all aspects of personnel functions. The Human Resources Manager also participates in the fulfillment of a variety of monthly duties including, but not limited to, submission of regulatory and compliance reports, completion of benefits documents and employee file maintenance, recruitment, onboarding/offboarding, benefits administration and training and development. Critical Job Functions:• Lead human resource responsibilities with the General Manager and the Leadership Team• Lead oversight of payroll systems with respect to onboarding and people management• Ensure compliance with government mandated employee reports to include; I9, W2’s, 1099’s, 1095’s, OSHA and MOSHA reports• Lead employee benefits administration, tracking anniversary and eligibility dates• Manage employee files for compliance with government regulations• Lead with employee onboarding and separation process• Develop and implement the annual position specific training curriculum • Lead and manage the annual and semi-annual performance evaluation processSupervisory Functions:• Maintain a positive, professional and productive work environment• Assure company-wide adherence to internal processes and controls• Lead and coordinate daily people management within each department• Lead the professional development and annual review process

Proven ability to succeed by achieving and “Outstanding” on 6 consecutive Hilton Quality Assurance audits. Develop progressive compensation and benefits programs to provide motivation, incentives and rewards for great performance of the employees. Spearhead programs that allow the company to embrace applicants and employees of all backgrounds and to permit the full development and performance of all employees. Continually assess the competitiveness of all programs and practices against the relevant comparable companies, industries and markets. Concentrate on programs for employee relations, affirmative action, sexual harassment, employee complaints, external education and career development. Provide technical advice and knowledge to others within the human resources discipline. Manage other areas such as employee communication, employee safety and health and community relations. Maintain payroll information by designing systems that assist with directing the collection, calculation, and entering of data. Update payroll records by reviewing and approving changes in exemptions, insurance coverage, savings deductions, and job titles, and department/ division transfers.

Human Resource Manager & Manager on Duty - Manage human resources operations by recruiting, selecting, orienting, training, coaching, counseling, and disciplining staff; planning, monitoring, appraising, and reviewing staff job contributions; maintaining compensation; determining production, productivity, quality, and customer-service strategies; designing systems; accumulating resources; resolving problems; implementing change. Comply with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions. Update job knowledge by participating in conferences and educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Assisted Director of Sales with the development of action plans for the team which entailed proactive sales strategies that brought a greater awareness of the hotel to St. Louis and surrounding communities. Serviced conventions, small meetings and social functions. Increased food and beverage minimum revenues by up-selling food/rental fees and staffing appropriately. Established marketing strategies through an Adopt a Hotel program to implement competitive sleeping room, food and beverage pricing structures. Responsible for a staff of full-time, part-time and temporary employees. Create best practice procedures for the food and beverage department and conference services that resulted in higher services scores. Honorary mentions from the United States Marine Corps Ball, Pulmonary Hypertension and Smart Girl Politics Inc.

Devoted to outside sales calls 4 days a week focusing on companies that had not done business with the hotel; Increased mid-size group business by successfully closing leads, prospects and referrals funneled through my department at a higher rate than any other associate; Gained inroads with groups such as the Professional Organization of Women, St. Louis Clergy Coalition, Meeting Planners International, International Society of Event Specialist bringing in companies that resulted in residual revenue; Recognized by Intercontinental Hotel Groups for the most prospecting efforts within the department two years in a row

Co-Chair for the National Coalition of Black Meeting Planners St.  Louis Committee 2004; Orchestrated Familiarization Visits and site tours for national clientele; Created a documents for nationwide convention center studies; Generated convention summary reports, booking reports and loss business reports for the Vice President of Conventions & Tradeshows; Performed telephone solicitations for sponsorships and fundraisers; Assisted meeting planners with labor and audio visual shadowing information

Responsible for reviewing employee resumes and applications prior to presenting them to the Human Resource Directors to insure the best candidate was being interviewed;  Created procedures to successfully keep the office and business centers  computer services running by installing software and hardware and conducting maintenance procedures on the company server

Convention Services Assistant - Designed banquet meal menus and packages for the catering and banquets department; Responsible for reports in regards to booking performance, daily event schedules, banquet event orders and group resumes; Developed competitive marketing analysis for the General Manager and Director of Convention