I am responsible for ensuring that specific IT risk controls and solutions are applied and that they comply with the Technology Key Risk policy and standards,and consequently meets the business requirements and safeguards the Banks reputation. My key areas of accountability are IT Risk Identification and Control Assessment, Key Risk Monitoring, Event Analysis, Remediation Management and Risk Reporting. Some of my accountabilities are as stated below:• Assist in conducting effective local risk assessments to assess all new IT systems or processes, clearly identifying the risks and issues and the controls and measures required to mitigate those risks / issues.• Review and identify new risks that may be introduced into the business by any proposed change to IT Systems or Processes• Assist in undertaking local 3rd Party Due Diligence for critical IT Vendors and Service Providers• Conduct IT Security Controls Snap checks (CSA) and monitor IT Security activities e.g. application & system controls, physical and logical access security controls, review of disaster recovery and back-up procedures, media storage• Report on the compliance levels and provide comprehensive MI reorting• Follow-up on any IT Security weaknesses identified and put in place effective measures to safeguard the bank’s IT resources, information and reputation.• Ensure that Key Risk Indicators are monitored by Technology Senior Management, reasons for out of threshold indicators are defined and remediation is actively monitored.• Ensure alignment of KRI position and CSA results• Review major incidents (severity 1, 2 and 3), identify root cause ito control objectives and ensure consistency with CSA• In conjunction with the Group Key Risk Owner, Operational Risk management and the central Technology Risk team define the loss / risk appetite for the country.• Ensure action owners compile their own closures and define ongoing management controls

a)Ensuring Risk Control Assessment (RCA) testing is done on all Records Management and Data Privacy Controls are conducted quarterly and remediation plans are developed and closed.b)Provide guidance to RM champions on type of storage, movement of records etc. on a daily basis.c)Review Snap Check and seek amendments by RM champions in all branches and departments.d)Training RM champions and Staff on Records Management policies and requirements so as to ensure education and awareness is cascaded to everyone periodically.f)Review and seek amendments (if any) to the Data Capture Sheets and index of records quarterlyg)Maintain and update consolidated records of all communication on Disposal Hold.h)Produce appropriate Management Information (MI) for records management by status of compliance with RM framework, Incidence, Issues, etc.

a)Provision of reliable management information through capturing, collation and analysis of statistics relating to cheques issued.b)Conduct technicalities on Barclays clearing cheques from Bank of Ghana daily before customers are debitedc)Handling of cheques and clearing related complaintsd)Facilitating the running of Barclays cheques from bank of Ghana on the MICR Systeme)Excellently relate with over 200 customers on cheques issued for confirmation daily.

a)Liaised with card issuers to authorize spending on over 600 credit cards on daily bases.b)Attended to over 50 card complaints from card holders and merchants dailyc)Processed over 80 cash advance vouchers daily.d)Provided technical and stationery support to acquiring branches Nation Wide

a)Vetting and Credit Scoring of Loan Applicationsb)Opening/Closing of Loan Accounts and Setting up/Deletion of Standing Ordersc)Resolving customer complaints d)Processing of about 90 Vouchers dailye)Error Managementf)Answering queries from branchesg)Storage and Retrieval of Records

a)Proper Storage and Retrieval of Company Files b)Provide Adequate Information to Customers on Requirements for the Registrations of Limited liability c)Data Entryd)Facilitating the Processing of Documents for the registration of limited liability companies, Partnerships, NGO’S and Business Names.