- Management of various specialist teams- Employee management and development- Strategy development and implementation on division level- Continuous interchange with diverse companies, partners and suppliers- Resource management- Project management and coordination

- Employee management and development- Strategy development and implementation on team level- Consulting for companies of different industries and sizes- Resource management- Project management and coordination

- Consulting for companies of different industries and sizes- Project management- Development and automation of ITIL-supported processes- Creation and design of reports for the targeted evaluation of processes- Installation and configuration of the Matrix42 Enterprise Service Management tool- Creation of scripts and logics using PowerShell and JavaScript- Administration of MSSQL databases- Induction and support of new employees (mentoring)

Acquisition of knowledge in different teams:- Endpoint Device Management- Service Desk including Floorwalking- Mobile Device Services- Backend Application- Professional Security Solutions- Managed Network Services- IT Process and Automation (Focused team in the last year of apprenticeship)