Felix Collazo Email & Phone Number

United States

West Palm Beach, Florida Area

To provide support, leadership and direction to assigned operating location(s) to ensure delivery of annual business plans. The position is a key liaison between the company, our clients and our employees.• The company vision, values and culture are understood, communicated and promoted• Business contracts are retained• Location(s) profitability expectations are met or exceeded• Location(s) safety expectations meet or exceed accident and injury frequency goals • Location(s) maintenance expectations meet or exceed company and client maintenance plan standards • Client contract expectations are understood and requirements are met or exceeded• Customer relations are effectively managed• Location employees clearly understand their roles and responsibilities, have the capability to do their work, are highly motivated, coached and counseled to accomplish assigned tasks• Develop and maintain positive employee and labor relations• Company policies, practices, programs and procedures are learned and adhered to• Effectively manage customer relations through both direct contact and outreach programs• Identify, select, train and mentor location staff• Effectively and frequently communicate with location staff and support team members• Oversees vehicle maintenance plan and ensures fleet availability to meet service requirements • Oversees safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements • Maintain client contact routinely to meet or exceed expectations• Conduct periodic departmental audits• Daily, weekly and monthly review of key operational metrics• All location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets it financial, safety and operational expectations• Implement, promote and adhere to company policies and procedures

Orlando, Florida Area