Felix Ejike-Ume Email & Phone Number

United Kingdom

London, England, United Kingdom

• Spearheaded the development and execution of the firm's global financial crime strategy.
• Cultivated a robust compliance culture throughout the organization, ensuring adherence to regulatory standards.
• Orchestrated the acquisition of regulatory licenses across multiple jurisdictions for seamless operational expansion.
• Drove exponential growth in subscription base within the initial six months of tenure.
• Formulated and implemented enterprise risk management strategies, conducting ongoing employee training.

United Kingdom

• Provided technical and analytical support to various teams in combating financial crimes.
• Conducted thorough analysis of financial transactions and investigated high-risk customers to safeguard the bank.
• Ensured compliance with regulatory standards and laws related to financial conduct and anti-money laundering.
• Utilized advanced technologies to gather intelligence and identify money laundering and terrorism financing risks.
• Facilitated training for new colleagues and maintained quality standards in investigative tasks.

United Kingdom

• Collaborated with law enforcement authorities, providing expert intelligence and evidence for investigations.
• Liaised with regulators and local authorities to support criminal investigations and information requests.
• Supported the enforcement of various acts including the Social Service Fraud Act and the Child Support Act.
• Assisted the FACTA team and ensured timely completion of assigned cases.
• Analyzed and reviewed information to facilitate effective investigations.

United Kingdom

• Conducted thorough investigations into customers' complaints and managed credit card claims under relevant acts.
• Played a pivotal role in mitigating financial losses during the collapse of Monarch Airline by efficiently processing claims.
• Engaged with customers to gather additional evidence for complaint resolution.
• Expedited the resolution of pending complaints to ensure customer satisfaction.
• Managed the section 75 disputes team's operations effectively.

United Kingdom

• Processed a significant volume of new accounts and conducted quality checks on colleagues' tasks.
• Detected irregularities in customer account applications and reported them promptly.
• Ensured meticulous filing of all documents and assessment of account opening submissions.
• Carried out various administrative tasks adhering to bank processes, procedures, and regulations.
• Provided prompt and accurate responses to customer inquiries, ensuring clarity and satisfaction.

Abuja, Federal Capital Territory, Nigeria

Abuja, Federal Capital Territory, Nigeria

Abuja

Lagos And Abuja

Lagos, Nigeria

Zaria, Kaduna State, Nigeria

Zaria, Kaduna State, Nigeria

Also held the following positions:-Corps Liaison Officer (CLO) for the Zaria Local Government NYSC Secretariat;-Head, Zaria Corpers Welfare Association; and-Public Relations Officer, Corps Lawyers Aid Scheme (CLAS) Zaria.

Zaria, Kaduna, Nigeria

Certificate In American Law (Cal), Law

INTERNATIONAL EXECUTIVE LEGAL EDUCATION (IELE)

Financial Crime Investigator Certificate Level 4, Financial Forensics And Fraud Investigation

Special Executive Masters Programme (Semp) In Business Administration (Mba), Business Administration And Management, General

Fraud Management And Anti-Money Laundering Diploma, Financial Crime Management, Distinction

The Proceeds Of Crime And Terrorism Acts Certificate., Financial Crime Management

Compliance Manager Course, Compliance And Risk Management, Distinction

Activities and Societies: Compliance and Risk Management

Business Administration And Management, General, Distinction

Human Resources And Management (Hrm), Distinction

Certificate In Intellectual Property Law (Cipl), Intellectual Property Law

INTERNATIONAL EXECUTIVE LEGAL EDUCATION (IELE)

Aciarb, Law Of Arbitration And Practice

Project Management Professional (Pmp) Training, Project Management

Project Management

Master Of Laws (Llm), Law

Law

Bl., Law

Law

Bachelor Of Laws (Llb), Law

Activities and Societies: -Senior Advocate University of Nigeria (SAUN), Students Bar Association -Leader, Lord Denning Chambers.

Financial Forensics And Fraud Investigation

**FRAUD INVESTIGATION: MAKING A DIFFERENCE COVENTRY UNIVERSITY AND CITY OF LONDON POLICE** Fraud is a great challenge facing communities.

Business Administration And Management, General

**INTRODUCTION TO BUSINESS MANAGEMENT KING'S COLLEGE LONDON** This course introduced foundational business concepts, tools and terminology.