Highly accomplished professional with extensive expertise in regulatory compliance, risk management, and financial crime prevention. Proven track record of leading global financial crime strategy development and execution, driving adherence to regulatory standards, and orchestrating seamless operational expansion across multiple jurisdictions. Skilled in cultivating a robust compliance culture, driving exponential growth, and implementing enterprise risk management strategies. Adept at conducting thorough financial crime investigations, providing analytical support, and ensuring compliance with anti-money laundering regulations. Experienced in collaborating with law enforcement authorities, regulators, and local agencies to support criminal investigations. Effective in facilitating employee training and maintaining quality standards in investigative tasks.
Smartsend Finance Ltd
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Head Of Risk Management, Compliance And MlroSmartsend Finance Ltd
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Risk And Compliance ConsultantSelf-Employed Feb 2024 - PresentUnited Kingdom
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Head Of Compliance & MlroKyshi May 2021 - Jan 2024London, England, United Kingdom• Spearheaded the development and execution of the firm's global financial crime strategy.• Cultivated a robust compliance culture throughout the organization, ensuring adherence to regulatory standards.• Orchestrated the acquisition of regulatory licenses across multiple jurisdictions for seamless operational expansion.• Drove exponential growth in subscription base within the initial six months of tenure.• Formulated and implemented enterprise risk management strategies, conducting ongoing employee training. -
Financial Crime Compliance And Investigation OfficerSantander Uk May 2018 - May 2021United Kingdom• Provided technical and analytical support to various teams in combating financial crimes.• Conducted thorough analysis of financial transactions and investigated high-risk customers to safeguard the bank.• Ensured compliance with regulatory standards and laws related to financial conduct and anti-money laundering.• Utilized advanced technologies to gather intelligence and identify money laundering and terrorism financing risks.• Facilitated training for new colleagues and maintained quality standards in investigative tasks. -
Financial Investigator (Financial Investigation Unit: Financial Crime Operations)Santander Uk Nov 2017 - May 2018United Kingdom• Collaborated with law enforcement authorities, providing expert intelligence and evidence for investigations.• Liaised with regulators and local authorities to support criminal investigations and information requests.• Supported the enforcement of various acts including the Social Service Fraud Act and the Child Support Act.• Assisted the FACTA team and ensured timely completion of assigned cases.• Analyzed and reviewed information to facilitate effective investigations.
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Fraud Investigator (S.75 Disputes Team: Fraud Operations)Santander Uk Oct 2017 - Nov 2017United Kingdom• Conducted thorough investigations into customers' complaints and managed credit card claims under relevant acts.• Played a pivotal role in mitigating financial losses during the collapse of Monarch Airline by efficiently processing claims.• Engaged with customers to gather additional evidence for complaint resolution.• Expedited the resolution of pending complaints to ensure customer satisfaction.• Managed the section 75 disputes team's operations effectively.
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Administrator (1,2,3 Students Account) As12 TeamSantander Uk Aug 2017 - Oct 2017United Kingdom• Processed a significant volume of new accounts and conducted quality checks on colleagues' tasks.• Detected irregularities in customer account applications and reported them promptly.• Ensured meticulous filing of all documents and assessment of account opening submissions.• Carried out various administrative tasks adhering to bank processes, procedures, and regulations.• Provided prompt and accurate responses to customer inquiries, ensuring clarity and satisfaction.
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Senior Legal OfficerNational Broadcasting Commission, Nigeria. Nov 2016 - Aug 2017Abuja, Federal Capital Territory, Nigeria
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Special Assistant To The Director General (Legal & Regulatory)National Broadcasting Commission, Nigeria May 2013 - Nov 2016Abuja, Federal Capital Territory, Nigeria
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Legal Consultant, Company Secretary And Project ManagerNmobility Limited Jan 2013 - May 2013Abuja
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Head Legal And Company SecretarySeme Research Limited Dec 2011 - May 2013Lagos And Abuja
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Legal OfficerHi Media Limited Jun 2010 - Nov 2011Lagos, Nigeria -
Associate CounselOlawoyin And Olawoyin Law Firm May 2010 - Jun 2010
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Associate CounselDr. Chief Fidelis E. O. Ume S.A.N. & Co. Sep 2008 - Sep 2009
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Independent Implementation Monitor On ImmunizationZaria Lg In Conjunction With Unicef Kaduna State Chapter May 2008 - Sep 2008Zaria, Kaduna State, Nigeria
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Legal Officer (Nysc Place Of Primary Assignment)Legal Department, Zaria Local Government Nov 2007 - Sep 2008Zaria, Kaduna State, NigeriaAlso held the following positions:-Corps Liaison Officer (CLO) for the Zaria Local Government NYSC Secretariat;-Head, Zaria Corpers Welfare Association; and-Public Relations Officer, Corps Lawyers Aid Scheme (CLAS) Zaria.
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Associate CounselJ.A. Madaki & Co. Dec 2007 - Apr 2008Zaria, Kaduna, Nigeria
Felix Ejike-Ume Education Details
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Oxford School Of Accountancy & Management, United KingdomFinancial Forensics And Fraud Investigation -
Business Administration And Management, General -
New Skills Academy, United KingdomDistinction
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New Skills Academy, United KingdomFinancial Crime Management
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One Education, United KingdomDistinction
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Gloucestershire College, United KingdomDistinction
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Ddf Social E-Learning Educational ProgrammeDistinction
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Intellectual Property Law -
Chartered Institute Of Arbitrators (Ciarb) Uk, Nigerian BranchLaw Of Arbitration And Practice
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Dexnova Consulting LimitedProject Management
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Financial Forensics And Fraud Investigation -
Business Administration And Management, General
Frequently Asked Questions about Felix Ejike-Ume
What company does Felix Ejike-Ume work for?
Felix Ejike-Ume works for Smartsend Finance Ltd
What is Felix Ejike-Ume's role at the current company?
Felix Ejike-Ume's current role is Head of Risk Management, Compliance and MLRO.
What schools did Felix Ejike-Ume attend?
Felix Ejike-Ume attended University Of California, Berkeley, Oxford School Of Accountancy & Management, United Kingdom, Metropolitan School Of Business & Management (Uk), New Skills Academy, United Kingdom, New Skills Academy, United Kingdom, One Education, United Kingdom, Gloucestershire College, United Kingdom, Ddf Social E-Learning Educational Programme, University Of California, Berkeley, Chartered Institute Of Arbitrators (Ciarb) Uk, Nigerian Branch, Dexnova Consulting Limited, University Of Lagos, Nigerian Law School, University Of Nigeria, Nsukka, Coventry University, King's College London.
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