Felix Maldonado's Location
New York, New York, United States, United States
Felix Maldonado's Contact Details
Felix Maldonado work email
- Valid
- Valid
- Valid
- Valid
- Valid
Felix Maldonado personal email
n/a
Felix Maldonado phone numbers
About Felix Maldonado
Highly driven, personable hotel executive with over 20+ years hotel experience at union and non union properties. Proven hands-on executive that delivers results while motivating associates and delivering Service excellence, Financial success, Community Service, and Owner satisfaction. Powerful multifaceted leader that is personally involved with sales strategy, revenue optimization, and construction and renovation processes. Strong track record of attracting and developing top talent, building winning cultures and achieving high levels of guest satisfaction. Expert P&L analyst and Labor negotiator.
Felix Maldonado's Current Company Details
Felix Maldonado Work Experience Details
-
Regional Operations ManagerMcr HotelsNew York, Ny, Us
-
General ManagerM&R Hotel Management Feb 2022 - PresentGreat Neck, New York, UsResponsible for all operating departments at this property. Created and processed weekly/monthly reports to ownership. Conduct weekly staff meetings ensuring department heads maintain budgeted productivity levels. Review and critique monthly P&L. Spearheaded cost containment measures. Developed managers for future advancement through competency training. Completed 90 forecast. Developed and implemented yearly budget. Performed all department manager appraisals.. Worked closely with Revenue Management team to optimize revenue performance. -
General ManagerHei Hotels & Resorts Jul 2021 - Feb 2022Norwalk, Ct, UsResponsible for all operating departments. Oversee capital expenditures. Create and process monthly reports toownership. Conduct weekly staff meetings ensuring department heads maintain budgeted productivity levels. Review and Critique monthly P&L. Spearhead cost containment measures. Develop managers for future advancement through competency training. Work with Director of Finance to forecast the hotel’s financial position monthly. Created and executed yearly budget process. Perform all department manager appraisals. Work closely with the Director of Human Resources to resolve union grievances and labor relation issues. Member of the HANYC Sustainable Hospitality Committee. Work closely with Revenue Management team to optimize performance. -
General ManagerWestgate Resorts Jun 2019 - May 2021Orlando, Florida, UsResponsible for all operating departments. Oversee capital expenditures and coordinate ongoing renovations with construction company. Ensure all food and beverage restructuring was consistent with budgetary guidelines. Create and process weekly/monthly reports to ownership. Conduct weekly staff meetings ensuring department heads maintain budgeted productivity levels. Review and Critique monthly P&L. Spearhead cost containment measures. Develop managers for future advancement through competency training. Work with Director of Finance to forecast the hotel’s financial position monthly. Perform all department manager appraisals. Work closely with the Director of Human Resources to resolve union grievances and labor relation issues. Member of the HANYC Sustainable Hospitality Committee. Work closely with Revenue Management team to optimize performance. -
General ManagerM&R Hotel Management Nov 2016 - Jun 2019Great Neck, New York, UsOpening General Manager responsible for all operating departments at this property. Worked as liaison between ownership and contractors during construction. Hired and trained all staff. Created and processed weekly/monthly reports to ownership. Conduct weekly staff meetings ensuring department heads maintain budgeted productivity levels. Review and critique monthly P&L. Spearheaded cost containment measures. Developed managers for future advancement through competency training. Completed 90 forecast. Developed and implemented yearly budget. Performed all department manager appraisals.. Worked closely with Revenue Management team to optimize revenue performance.
-
General ManagerHighgate Hotels May 2015 - Sep 2015New York, Ny, UsResponsible for all operating departments in this full service luxury boutique property. Work as liaison between ownership and construction on upcoming full renovation. Oversee capital expenditures. Oversee retail space tenants. Create and process weekly/monthly reports to ownership. Conduct weekly staff meetings ensuring department heads maintain budgeted productivity levels. Review and Critique monthly P&L. Spearhead cost containment measures Develop managers for future advancement through competency training Worked with Director of Finance to forecast the hotels financial position Bi-monthly. Perform all department manager appraisals ensuring the process. Work closely with the Director of Human Resources to resolve union grievances and labor relation issues. Member of the Highgate GM Advisory Board. Member of the HANYC Sustainable Hospitality Committee. Work closely with Revenue Management team to optimize performance. -
General ManagerHighgate Hotels Feb 2015 - May 2015New York, Ny, UsResponsible for all operating departments. Oversee capital expenditures. Create and process weekly/monthly reports to ownership. Conduct weekly staff meetings ensuring department heads maintain budgeted productivity levels. Review and Critique monthly P&L. Spearhead cost containment measures. Develop managers for future advancement through competency training Worked with Director of Finance to forecast the hotels financial position monthly. Perform all department manager appraisals ensuring the process. Work closely with the Director of Human Resources to resolve union grievances and labor relation issues. Member of the Highgate GM Advisory Board. Member of the HANYC Sustainable Hospitality Committee. Work closely with Revenue Management team to optimize performance.
-
General ManagerHighgate Hotels Dec 2013 - May 2015New York, Ny, UsResponsible for all operating departments. Oversee capital expenditures. Create and process weekly/monthly reports to ownership. Conduct weekly staff meetings ensuring department heads maintain budgeted productivity levels. Create and process monthly reports to ownership. Review and Critique monthly P&L. Spearhead cost containment measures. Develop managers for future advancement through competency training Worked with Director of Finance to forecast the hotels financial position monthly. Perform all department manager appraisals ensuring the process. Work closely with the Director of Human Resources to resolve union grievances and labor relation issues. Member of the Highgate GM Advisory Board. Member of the HANYC Sustainable Hospitality Committee. Work closely with Revenue Management team to optimize performance.
-
Director Of OperationsHighgate Hotels Mar 2012 - Dec 2013New York, Ny, UsResponsible for all operating departments. Oversee capital expenditures. Ensure all food and beverage restructuring was consistent with budgetary guidelines. Managed $15 million hotel renovations. Create and process weekly/monthly reports to ownership. Conduct weekly staff meetings ensuring department heads maintain budgeted productivity levels. Develop managers for future advancement through competency training. Assist with budget process as required. Assist and manage the P&L process for all departments. Oversee the cleanliness and maintenance of the property through inspections and preventive maintenance programs. Assist the Director of Finance with forecasting the hotels financial position monthly. Conduct management interviews and follow all hiring procedures. Perform all department manager appraisals ensuring the process is fair and consistent. Work closely with the Director of Human Resources to resolve union grievances and labor relation issues. Assisted with the successful ICE AUDIT compliance. Improved the Trip Advisor ranking from 79 to 40. Successful Hilton Quality Assurance Audit which resulted with 96%. Successful Associate Opinion Survey, which resulted in 85% employee satisfaction.
-
Director Of Front Office Operations/Director Of RoomsLoews Hotels Sep 2003 - Mar 2012New York, New York, UsResponsible for Front Office operations in flagship luxury hotel. Oversee management and staff of Front Desk, Front Services, Telecommunications, Concierge, and Housekeeping departments. Responsible for training and development of staff as well as working with Executive Office to ensure satisfaction of all hotel guests. -
Director Of Communications/Front Office ManagerInterstate Hotels & Resorts Mar 2002 - Sep 2003Plano, Texas, UsResponsible for all telecommunications and computer operations, PBX, operators, NEC switch, Cell Phones, guest room / function room High Speed Internet access, Guest Response department and networking. Responsible for Telephone P&L. Developed strategies to increase hotel revenue and decrease cost and directed all training and development in aforementioned departments. Responsible for Smooth operation of the following departments in 935 room union hotel: Front Desk, Guest Response, Rooms Control, Concierge Lounge, Bell/Door and Airline Desk. Hired and trained all managers and supervisors, Hired and trained all staff for new Concierge Level and Guest Response departments. Heavy involvement with Housekeeping to coordinate availability of rooms along with Executive Housekeeper. Fully responsible for Budget and Rooms Division checkbook and P&L. In charge of 70 employees. -
Front Office ManagerManhattan East Suite Hotels Nov 2000 - Oct 2001Trained all Front Office employees on their responsibilities. Responsible for smooth operation of the following departments: Front Desk, Concierge, Bell/Door Staff, PBX & Security. Hired and disciplined managers and staff. Responsible for all hotel banks and weekly Payroll. Responsible for yearly budget. -
Assistant Front Office ManagerManhattan East Suite Hotels Mar 1999 - Nov 2000Part of grand opening team at luxury boutique property. Trained all Front Office employees on their responsibilities. Assisted in drafting Standards for the following departments: Front Desk, Concierge, Bell/Door Staff, PBX & Security. Responsible for hotel bank, scheduling and weekly payroll. Responsible for overseeing all aspects of fire safety as Fire Safety Director.
-
Guest Services Manager/ModThe Garden City Hotel Sep 1998 - Jan 2001Garden City, Ny, UsResponsible for supervising and training Front Desk, Bell Desk, Concierge, PBX, Reservations, Valet Parking, Gift shop and Health Spa staff. Maintaining smooth operation of all hotel departments. Maintaining Five Star/ Five Diamond standards handling guest complaints and ensuring guest satisfaction
Felix Maldonado Skills
Hotel Management
Hotels
Hospitality Management
Rooms Division
Front Office
Hospitality Industry
Hospitality
Revenue Analysis
Pre Opening
Property Management Systems
Yield Management
Food And Beverage
Resorts
Banquets
Leadership
Budgets
Customer Service
Management
Catering
Guest Service Management
Opera
Hiring
Customer Satisfaction
Restaurants
Fine Dining
Menu Development
Opening Hotels
Training
Micros
Meeting Planning
Forecasting
Restaurant Management
Lodging
Food
Event Management
Leisure
Tourism
Onq
Teamwork
Cost Control
Culinary Skills
P&l
Purchasing
Delphi
Revenue Forecasting
Employee Relations
Concierge Services
Wine
Rooms Division Management
Revenue Management
Felix Maldonado Education Details
-
New York UniversityPhysics
Frequently Asked Questions about Felix Maldonado
What company does Felix Maldonado work for?
Felix Maldonado works for Mcr Hotels
What is Felix Maldonado's role at the current company?
Felix Maldonado's current role is Regional Operations Manager.
What is Felix Maldonado's email address?
Felix Maldonado's email address is fe****@****rts.com
What is Felix Maldonado's direct phone number?
Felix Maldonado's direct phone number is +151627*****
What schools did Felix Maldonado attend?
Felix Maldonado attended New York University.
What are some of Felix Maldonado's interests?
Felix Maldonado has interest in Science And Technology, Environment.
What skills is Felix Maldonado known for?
Felix Maldonado has skills like Hotel Management, Hotels, Hospitality Management, Rooms Division, Front Office, Hospitality Industry, Hospitality, Revenue Analysis, Pre Opening, Property Management Systems, Yield Management, Food And Beverage.
Free Chrome Extension
Find emails, phones & company data instantly
Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Aero Online
Your AI prospecting assistant
Select data to include:
Total price:
$0.00
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial